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      • November 1996 (Revised August 1997)
      • Case

      Project "Dial-Tone"

      By: William A. Sahlman and Andrew S. Janower
      Bob Hellman, a partner in a West Coast middle-market buyout firm, is attempting to simultaneously acquire and merge three disparate firms in the rapidly consolidating telemarketing services industry. Hellman must value the individual companies as well as the combined... View Details
      Keywords: Complexity; Private Equity; Integration; Mergers and Acquisitions; Negotiation Deal; Strategic Planning; Investment; Opportunities; Valuation; Service Industry
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      Sahlman, William A., and Andrew S. Janower. Project "Dial-Tone". Harvard Business School Case 897-003, November 1996. (Revised August 1997.)
      • October 1996 (Revised April 2004)
      • Case

      Eric Wood (A)

      By: Myra M. Hart
      Describes the early career of an MBA who went to work in a small business, bought the company, and is now contemplating an acquisition to expand the business. The issues involve personal/business finance and financial risk, as well as valuation and financial... View Details
      Keywords: Personal Development and Career; Business Growth and Maturation; Mergers and Acquisitions; Risk and Uncertainty
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      Hart, Myra M. "Eric Wood (A)." Harvard Business School Case 897-074, October 1996. (Revised April 2004.)
      • October 1996 (Revised April 2004)
      • Case

      Eric Wood (B)

      By: Myra M. Hart
      Describes Eric's purchase of the much larger Shaw Co. Describes the operating and financial problems that ensue, leaving Eric considering the option of bankruptcy. Issues include the overlap of business and personal finances, as well as the mechanics and implications... View Details
      Keywords: Personal Development and Career; Operations; Entrepreneurship; Insolvency and Bankruptcy; Problems and Challenges; Acquisition
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      Hart, Myra M. "Eric Wood (B)." Harvard Business School Case 897-075, October 1996. (Revised April 2004.)
      • July 1996 (Revised July 2025)
      • Case

      Innovative Opportunities to Manage Health Care Delivery: THG/Healthy Shop

      By: Regina E. Herzlinger and D. Scott Lurding
      The purpose of this case is: To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).

      To discuss fundamental managerial decisions about their... View Details
      Keywords: Managed Care; Capitation; Strategy
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      Herzlinger, Regina E., and D. Scott Lurding. "Innovative Opportunities to Manage Health Care Delivery: THG/Healthy Shop." Harvard Business School Case 197-011, July 1996. (Revised July 2025.)
      • 1996
      • Chapter

      Antagonism or Equanimity: U.S. Multinationals and Regional Trading Blocs

      By: L. T. Wells Jr.
      Keywords: Multinational Firms and Management; Globalized Economies and Regions; Trade
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      Wells, L. T., Jr. "Antagonism or Equanimity: U.S. Multinationals and Regional Trading Blocs." In The World Economy: Challenges of Globalization and Regionalization, edited by Marjan Svetlicic and H. W. Singer, pp. 165–186. London: Macmillan Press, 1996.
      • April 1996 (Revised November 1996)
      • Case

      BAE Automated Systems (A): Denver International Airport Baggage-Handling System

      By: Lynda M. Applegate, Ramiro Montealegre, Carin-Isabel Knoop and H. James Nelson
      Describes the events surrounding the construction of the BAE baggage-handling system at the Denver International Airport. It looks specifically at project management, including decisions regarding budget, scheduling, and the overall management structure. Also examines... View Details
      Keywords: Management; Decisions; Contracts; Time Management; Problems and Challenges; Projects; Budgets and Budgeting; Construction Industry; Air Transportation Industry; Colorado
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      Applegate, Lynda M., Ramiro Montealegre, Carin-Isabel Knoop, and H. James Nelson. "BAE Automated Systems (A): Denver International Airport Baggage-Handling System." Harvard Business School Case 396-311, April 1996. (Revised November 1996.)
      • April 1996 (Revised June 1999)
      • Case

      NYPD New

      By: James L. Heskett
      Police Commissioner Bratten and his staff have led a process designed to create a results-oriented police department from one that previously emphasized and measured effort. With increasing budgeting pressures, the next phase of effort calls for increasing emphasis on... View Details
      Keywords: Leadership; Performance Productivity; Leadership Style; Budgets and Budgeting; Public Administration Industry
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      Heskett, James L. "NYPD New." Harvard Business School Case 396-293, April 1996. (Revised June 1999.)
      • April 1996 (Revised November 1997)
      • Case

      Background and Agreements on Foreign Direct Investment

      By: Louis T. Wells Jr. and Courtenay Sprague
      A brief history of foreign direct investment (FDI) is explored, emphasizing conflicts, developments in the legal framework governing FDI, and international agreements and nonbinding principles formulated to resolve disputes brought in by FDI. Propositions provide a... View Details
      Keywords: Foreign Direct Investment; Agreements and Arrangements; Conflict Management
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      Wells, Louis T., Jr., and Courtenay Sprague. "Background and Agreements on Foreign Direct Investment." Harvard Business School Case 796-148, April 1996. (Revised November 1997.)
      • March 1996
      • Case

      Banc One--1996

      By: James L. Heskett and Thomas N. Urban Jr
      In February 1995, Banc One faced the replacement of the "Uncommon Partnership," a basic operating strategy that had served it well for years. Leadership now struggled with the new protocols for replacement operating strategies. View Details
      Keywords: Financial Strategy; Leadership; Management; Strategy; Banking Industry
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      Heskett, James L., and Thomas N. Urban Jr. "Banc One--1996." Harvard Business School Case 396-315, March 1996.
      • March 1996 (Revised January 2001)
      • Case

      Incidents in Trade Policy

      By: Louis T. Wells Jr. and Courtenay Sprague
      Discusses a series of incidents of conflict between the United States and foreign governments on trade. View Details
      Keywords: Trade; Policy; Agreements and Arrangements; Conflict and Resolution; Globalization; Government and Politics; United States
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      Wells, Louis T., Jr., and Courtenay Sprague. "Incidents in Trade Policy." Harvard Business School Case 796-140, March 1996. (Revised January 2001.)
      • March 1996 (Revised June 1996)
      • Case

      Choices in U.S. Trade Policy

      By: Louis T. Wells Jr. and Courtenay Sprague
      Describes the moments leading to the conclusion of the Uruguay Round of international trade negotiations and the outcome of those negotiations. Discusses some of the options facing the Clinton Administration with respect to its international trade policy. View Details
      Keywords: Trade; Governing Rules, Regulations, and Reforms; Policy; Negotiation; Outcome or Result; United States
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      Wells, Louis T., Jr., and Courtenay Sprague. "Choices in U.S. Trade Policy." Harvard Business School Case 796-117, March 1996. (Revised June 1996.)
      • February 1996 (Revised November 1999)
      • Case

      Indonesia (A)

      By: Richard H.K. Vietor, Louis T. Wells Jr., Neil Gelfand and Mark Hildebrand
      Keywords: Indonesia
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      Vietor, Richard H.K., Louis T. Wells Jr., Neil Gelfand, and Mark Hildebrand. "Indonesia (A)." Harvard Business School Case 796-125, February 1996. (Revised November 1999.)
      • February 1996
      • Background Note

      International Institutions

      By: David A. Moss, Louis T. Wells Jr. and Lakshmi Gopalan
      Describes the IMF, the World Bank Group, the regional development banks, the Bank of International Settlements, the OECD, and the Group of 7. View Details
      Keywords: Financial Institutions; Banks and Banking; International Finance; Trade; International Relations; Banking Industry
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      Moss, David A., Louis T. Wells Jr., and Lakshmi Gopalan. "International Institutions." Harvard Business School Background Note 796-116, February 1996.
      • January 1996
      • Case

      Biogen, Inc.: rBeta Interferon Manufacturing Process Development

      By: Steven C. Wheelwright
      Biogen, Inc., a Cambridge, MA-based biotechnology company, is wrapping up a project to develop a new manufacturing process for a new drug product that will reposition the company from a purely research-oriented company to a fully integrated pharmaceutical manufacturing... View Details
      Keywords: Learning; Technological Innovation; Management Analysis, Tools, and Techniques; Product Development; Organizational Change and Adaptation; Projects; Research and Development; Corporate Strategy; Biotechnology Industry
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      Wheelwright, Steven C. "Biogen, Inc.: rBeta Interferon Manufacturing Process Development." Harvard Business School Case 696-083, January 1996.
      • December 1995 (Revised February 1999)
      • Case

      Toys "R" Us Japan

      By: Debora L. Spar
      Documents the American retailer's process of entry into the Japanese toy market. Discusses the history of Toys "R" Us in the United States as well as the history of the Japanese toy market, distribution, wholesaling, and retailing systems. Eager to enter the world's... View Details
      Keywords: Market Entry and Exit; Cross-Cultural and Cross-Border Issues; Retail Industry; Japan; United States
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      Spar, Debora L. Toys "R" Us Japan. Harvard Business School Case 796-077, December 1995. (Revised February 1999.)
      • November 1995 (Revised November 1999)
      • Case

      National Power and the Privatization of the British Power Generation Industry

      By: Willis M. Emmons III and Ed Simnett
      The British government privatized the nation's electric utility sector in 1991 through a complex process involving the restructuring of the industry as well as the creation of a new regulatory oversight body. National Power plc, the largest of the privatized power... View Details
      Keywords: Restructuring; Trade; Energy Generation; Governing Rules, Regulations, and Reforms; Markets; Monopoly; Privatization; Opportunities; Diversification; Expansion; Energy Industry; Utilities Industry
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      Emmons, Willis M., III, and Ed Simnett. "National Power and the Privatization of the British Power Generation Industry." Harvard Business School Case 796-066, November 1995. (Revised November 1999.)
      • October 1995 (Revised November 1997)
      • Case

      Apex Investment Partners (A): April 1995

      By: Josh Lerner
      The partners of Apex Investment Partners are seeking to provide financing for Accessine Technologies, a small firm specializing in providing "One Person, One Number" telecommunication services. The negotiation of the terms-and-conditions of the deal, as well as its... View Details
      Keywords: Negotiation Process; Negotiation Offer; Negotiation Participants; Problems and Challenges; Financing and Loans; Communication Technology; Financial Services Industry; Telecommunications Industry
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      Lerner, Josh. "Apex Investment Partners (A): April 1995." Harvard Business School Case 296-028, October 1995. (Revised November 1997.)
      • October 1995 (Revised September 2021)
      • Case

      Cambridge Consulting Group: Bob Anderson

      By: Jay W. Lorsch and John J. Gabarro
      Describes the situation facing the head of a rapidly growing industry-focused group within a consulting company. Highlights the dilemmas of being a "producing manager" (i.e., a professional who has both individual production as well as management responsibilities).... View Details
      Keywords: Management; Managerial Roles; Agency Theory; Consulting Industry
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      Lorsch, Jay W., and John J. Gabarro. "Cambridge Consulting Group: Bob Anderson." Harvard Business School Case 496-023, October 1995. (Revised September 2021.)
      • 1995
      • Book

      Manager in the International Economy

      By: R. Vernon, L. T. Wells Jr. and S. Rangan
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      Vernon, R., L. T. Wells Jr., and S. Rangan. Manager in the International Economy. 7th ed. Englewood Cliffs, NJ: Prentice Hall, 1995. (Wells was co-author with R. Vernon of the second through fifth editions, as well. An earlier edition was also published in Korean.)
      • September–October 1995
      • Article

      Is Foreign Infrastructure Investment Still Risky?

      By: L. T. Wells Jr. and E. S. Gleason
      Keywords: Investment; Risk and Uncertainty; Global Range
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      Wells, L. T., Jr., and E. S. Gleason. "Is Foreign Infrastructure Investment Still Risky?" Harvard Business Review 73, no. 5 (September–October 1995): 44–55.
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