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Publications

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  • All HBS Web  (3,914)
    • People  (16)
    • News  (908)
    • Research  (2,469)
    • Events  (27)
    • Multimedia  (47)
  • Faculty Publications  (1,845)

Show Results For

  • All HBS Web  (3,914)
    • People  (16)
    • News  (908)
    • Research  (2,469)
    • Events  (27)
    • Multimedia  (47)
  • Faculty Publications  (1,845)
← Page 75 of 3,914 Results →

    The Effects of Quota Frequency: Sales Performance and Product Focus

    This study investigates the comprehensive and multidimensional effects of quota (goal) frequency on sales force performance. The study provides a theory of salespeople’s behavior—aggregate effort and the product type focus—in response to the temporal length of a... View Details
    • Summer 2025
    • Article

    Are ESG Improvements Recognized? Perspectives from the Public Sentiments

    By: Shaolong Wu
    While Environment, Social, and Governance (ESG) increasingly guides investment management and corporate agendas nowadays, public reactions to firms' ESG performance remain under-studied. This paper fills this gap by investigating whether the public picks up firms' ESG... View Details
    Keywords: Corporate Social Responsibility and Impact; Public Opinion; Environmental Sustainability; Corporate Governance; Investment
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    Wu, Shaolong. "Are ESG Improvements Recognized? Perspectives from the Public Sentiments." Journal of Impact and ESG Investing 5, no. 4 (Summer 2025): 24–51.
    • June 2013 (Revised March 2014)
    • Case

    Inditex: 2000

    By: John R. Wells and Galen Danskin
    In 2000, Inditex was one of the largest specialty apparel retailers in the world, with $2.4 billion in sales from 1,080 stores across 33 countries. Zara, Inditex's main brand, produced popular designer items at a fraction of design-house prices and could push an item... View Details
    Keywords: Fashion; Fashion Industry; Succession; IPO; Competition; Initial Public Offering; Multinational Firms and Management; Management Succession; Growth and Development Strategy; Retail Industry; Retail Industry
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    Wells, John R., and Galen Danskin. "Inditex: 2000." Harvard Business School Case 713-538, June 2013. (Revised March 2014.)
    • 25 Jun 2024
    • Research & Ideas

    Rapport: The Hidden Advantage That Women Managers Bring to Teams

    (worldwide), but service industries like food and retail in this part of the world are great examples, and they occupy very large proportions of the labor force. The findings here apply to a lot of workers,” Tamayo says. Rather than hire... View Details
    Keywords: by Kara Baskin; Food & Beverage
    • 30 Sep 2008
    • First Look

    First Look: September 30, 2008

    http://papers.nber.org/papers/w14302 The Effect of Labor on Profitability: The Role of Quality Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While the costs of increasing labor are... View Details
    Keywords: Martha Lagace
    • Web

    Podcast - Business & Environment

    how IKEA is redesigning iconic products like the Billy bookcase to make them easier to disassemble and repair, how secondhand retail pilot programs at IKEA stores are reaching new customers, and how investments like RetourMatras are... View Details
    • 02 Sep 2015
    • What Do You Think?

    What's Wrong With Amazon’s Low-Retention HR Strategy?

    low-retention HR strategy, its customers probably regard it as a highly successful application of that idea.  Advocates of a high-retention strategy may wonder why Amazon hasn’t learned something from online retailer Zappos, a... View Details
    Keywords: by James Heskett; Retail; Retail; Retail; Retail; Retail
    • 14 Feb 2022
    • Research & Ideas

    Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

    chairman of a major African retailer at one of the 21 global roundtable discussions we held with leaders of digital-first and incumbent companies. [div class=infogram-embed data-id=_/6OB5d19m9elT4JzFJntV][/div] More troubling, though, was... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
    • December 2021
    • Case

    Green Monday

    By: José B. Alvarez, Billy Chan and Dawn H. Lau
    This case describes the entrepreneurial journey of David Yeung, from campaigning for plant-based diets to building Green Monday, a purpose-driven business and an ecosystem based in Hong Kong comprising a retail platform, an alternative meat brand (“OmniPork”), a... View Details
    Keywords: Agribusiness; Plant-Based Agribusiness; Social Enterprise; Entrepreneurship; Business Startups; Business Model; Mission and Purpose; Growth and Development Strategy; Retail Industry; Retail Industry; Retail Industry; Hong Kong; China; Asia
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    Alvarez, José B., Billy Chan, and Dawn H. Lau. "Green Monday." Harvard Business School Case 522-056, December 2021.
    • May 2018
    • Article

    Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance

    By: Shelley Xin Li and Tatiana Sandino
    Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of Accounting Research, to test whether an... View Details
    Keywords: Information; Knowledge Sharing; Employees; Creativity; Performance
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    Li, Shelley Xin, and Tatiana Sandino. "Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance." Journal of Accounting Research 56, no. 2 (May 2018): 713–747.
    • June 2013 (Revised March 2014)
    • Case

    Inditex: 2012

    By: John R. Wells and Galen Danskin
    In the 11 years since its public offering, Inditex and its flagship brand, Zara, had expanded into 86 countries, achieved $21.6 billion in revenue, and become the largest specialty apparel retailer in the world. In marked contrast to the general malaise of the Bolsa de... View Details
    Keywords: Fashion; Strategy; Strategic Planning; Competitive Strategy; Fashion Industry; Spain
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    Wells, John R., and Galen Danskin. "Inditex: 2012." Harvard Business School Case 713-539, June 2013. (Revised March 2014.)
    • 27 Sep 2018
    • Research & Ideas

    Religion in the Workplace: What Managers Need to Know

    communicated so people on the front line don’t have to decide how to work through these issues and make things up in the moment.” Muslim headscarf meets retailer’s dress code Sporting goods retailer Abercrombie & Fitch, founded in... View Details
    Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
    • March 2004 (Revised September 2005)
    • Case

    Newell Rubbermaid: Strategy in Transition

    By: Cynthia A. Montgomery, Rhonda Kaufman and Carole Winkler
    Describes the transformation of a company's corporate-level strategy. Begins by laying out the strategy that brought the Newell Co. stunning success for nearly three decades. The highly integrated, internally consistent strategy was tailored for manufacturing and... View Details
    Keywords: Change Management; Corporate Strategy; Transformation; Problems and Challenges; Acquisition; Product Development; Brands and Branding; Retail Industry; Retail Industry; United States
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    Montgomery, Cynthia A., Rhonda Kaufman, and Carole Winkler. "Newell Rubbermaid: Strategy in Transition." Harvard Business School Case 704-491, March 2004. (Revised September 2005.)

      Willy C. Shih

      Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration.  He is part of the Technology and Operations Management Unit, and he teaches in the MBA and Executive Education Programs.  His expertise is in manufacturing, product... View Details

      Keywords: retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing
      • Web

      All Industries

      Nonprofit / Government Other Financial Services Private Equity Retail Services Technology Venture Capital Career Data Internship Data View: Class of 2024 Class of 2024 Class of 2023 Class of 2022 Class of 2021 Class of 2020 Sort By: A-Z... View Details
      • 15 May 2012
      • First Look

      First Look: May 15

      tax rates at high incomes are lower than in standard analysis and closer to those observed in policy. Download the paper: http://www.hbs.edu/research/pdf/12-064.pdf   Cases & Course MaterialsHome Depot and Interconnected Retail José... View Details
      Keywords: Carmen Nobel
      • 14 Jan 2014
      • First Look

      First Look: January 14

      harmful. Specifically, lower consumer surplus and welfare result from inflated retail prices, over-investment in providing benefits to buyers, and excessive adoption of the intermediary's services. Competition among intermediaries... View Details
      Keywords: Sean Silverthorne
      • 16 Nov 2016
      • Research & Ideas

      Turning One Thousand Customers into One Million

      Few companies in the past few years have rocketed to success faster than Uber, Airbnb, and Etsy, which together have transformed the way we hail a cab, plan a vacation, and shop for handmade gifts, respectively. In a previous HBS Working Knowledge article, How Uber,... View Details
      Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Retail; Retail
      • 05 Jul 2023
      • Cold Call Podcast

      How Unilever Is Preparing for the Future of Work

      Keywords: Re: William R. Kerr; Retail; Retail
      • August 2024 (Revised December 2024)
      • Case

      Influencer-Led Brand Building: Hairitage and the McKnights

      By: William R. Kerr, Daniel O'Connor and James Palano
      Longtime hairstyle influencer Mindy McKnight had been building her “Cute Girls Hairstyles” audience across numerous online platforms for nearly two decades. Brand incubator Maesa took an innovative approach to producing successful brands: identifying white space in the... View Details
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      Kerr, William R., Daniel O'Connor, and James Palano. "Influencer-Led Brand Building: Hairitage and the McKnights." Harvard Business School Case 825-066, August 2024. (Revised December 2024.)
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