organizational culture - Publications - Faculty & Research

2022
Book

Productive Tensions: How Every Leader Can Tackle Innovation's Toughest Trade-Offs

By: Chris Bingham and Rory McDonald

Why is leading innovation in nascent business environments so distressingly hit-or-miss? More than 90% of high-potential ventures don’t reach their projected targets. Surveys show that 80% of executives consider innovation crucial to their growth strategy, but only 6%... View Details

Keywords: Growth and Development Strategy; Innovation and Management; Organizational Culture; Leadership Style; Decision Making

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2009
Chapter

On the Goals of Successful Family Companies

By: John A. Davis and Renato Tagiuri

Providing clear goals for a company and communicating them are among the most powerful means for guiding the behavior of the people in an organization. In this article, we explore the range of objectives or goals of family-owned and -managed companies and identify... View Details

Keywords: Family Business; Interpersonal Communication; Goals and Objectives; Organizational Culture; Family Ownership

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22 Aug 2018
Blog Post

The National Park Services: A Mini-Business with a Twist

are taken care of and acting responsibly. The “twist” is that the mission of the National Park Service is not profit driven. The mission is to “preserve unimpaired the natural and cultural resources and values of the national park system... View Details

Keywords: Nonprofit / Government

March 2011
Case

Semiconductor Manufacturing International Company in 2011

By: Willy Shih and Jia Cheng

When David Wang took over as the CEO of SMIC, he knew that if he was to capitalize on the company's strategic location in the China market, he would have to transform the company mindset and its operating structure from its roots in the manufacturing of DRAMs to the... View Details

Keywords: Growth and Development Strategy; Resource Allocation; Market Entry and Exit; Business Processes; Organizational Change and Adaptation; Organizational Culture; Customization and Personalization; Semiconductor Industry; China

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19 Jul 2004
Research & Ideas

Why Innovations Sit on the Shelf

delegating authority to heavyweight product development teams. But senior functional leaders, used to making key decisions, are likely to resist. The most effective way for a leader to realign his company is to facilitate open and honest conversation. Creating a View Details

Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader

Web

Harvard Business School

curriculum, inspiring roles as mentors, and key leadership positions at HBS. In the course of their work, research, and writings, these educators and scholars have made far-ranging contributions to the fields of economics, monetary trade, educational psychology, View Details

04 Oct 2011
First Look

First Look: October 4

PublicationsCollective Memory Meets Organizational Identity: Remembering to Forget in a Firm's Rhetorical History Authors:Michel Anteby and Virag Molnar Publication:Academy of Management Journal (in press) Abstract Much View Details

Keywords: Sean Silverthorne

03 Apr 2012
First Look

First Look: April 3

approaches. Here we speculate on one possible explanation for this organizational heterogeneity: it may reflect inherent heterogeneity of the software workforce, in terms of which kinds of organizations individual workers prefer to work... View Details

Keywords: Carmen Nobel

Web

2019 Symposium - Race, Gender & Equity

Social Psychology) is a Professor in the Department of Sociology at the University of British Columbia. Her research focuses on the social psychology of gender and power at work, specializing in the relationship between organizational... View Details

May 2008
Supplement

Kenny Kahn at Muzak (B)

By: Linda A. Hill and Emily Stecker

Supplemental Material for 408-057 View Details

Keywords: Organizations; Geographic Location; Innovation and Invention; Employees; Management Teams; Brands and Branding; Organizational Change and Adaptation; Organizational Culture; Design; Music Industry

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November 2017
Case

Outrageous Ambition: Duke University

By: William C. Kirby and Yuanzhuo Wang

Duke University had grown from a one room schoolhouse in rural North Carolina in 1859 to one of the leading research universities in the U.S. and the world. Since the late 1950s, Duke’s leaders had consciously used the process of strategic planning to guide the... View Details

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March 2007
Teaching Note

Understanding Customer Profitability at Charles Schwab (TN)

By: Francisco de Asis Martinez-Jerez

Teaching note to 106002. View Details

Keywords: Customers; Profit; Organizational Change and Adaptation; Organizational Culture; Decision Making; Cost; System; Transformation; Budgets and Budgeting; Performance Evaluation; Financial Services Industry; Web Services Industry

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21 Feb 2012
Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

organization, but was far from broken. "Women's progress has really leveled off, and has been stuck for at least 10 years," says Robin J. Ely, the Warren Alpert Professor of Business Administration at Harvard Business School and senior associate dean for... View Details

Keywords: by Maggie Starvish

September 2006 (Revised November 2007)
Case

Board of Directors of Medtronic, Inc.

By: Jay W. Lorsch and Alexis Chernak

The board of directors of Medtronic, Inc., a company known for its commitment to effective corporate governance, must prepare for the departure of Chairman and CEO Bill George and the retirement of four long-time directors. The company had experienced rapid growth in... View Details

Keywords: Change Management; Corporate Governance; Governing and Advisory Boards; Management Succession; Organizational Culture

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September 2003
Module Note

Managing the Competing Goals of Work and Life

By: Leslie A. Perlow

Outlines how instructors can facilitate discussion within the Managing the Competing Goals of Work and Life module to encourage students to begin a process of self-assessment that focuses on personal values, career development needs, and workplace culture. View Details

Keywords: Working Conditions; Goals and Objectives; Organizational Culture; Work-Life Balance; Value

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01 Mar 2022
What Do You Think?

Is It Time for More Reverse Mentoring?

organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. Your feedback to last month’s column: Is Concierge Management an Answer to the “Big Quit”? The... View Details

Keywords: by James Heskett

May 2003 (Revised October 2003)
Case

BEA Systems, Inc.: Constant Reinvention to Cope with Market Waves

Developed in 1995 as a specialist software vendor, BEA Systems, Inc. had already transformed itself twice from a transaction processing product company to a server application provider. By July 2002, it had become the fastest company in history to reach $1 billion in... View Details

Keywords: Organizational Change and Adaptation; Digital Platforms; Business Growth and Maturation; Management Practices and Processes; Applications and Software; Entrepreneurship; Organizational Culture; Web Services Industry; Information Technology Industry

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January 2011 (Revised November 2015)
Case

The National Geographic Society (A)

By: David A. Garvin and Carin-Isabel Knoop

In January 2010, John Fahey, president, CEO, and chairman of the board of trustees' executive committee of the Washington, D.C.-based National Geographic Society (NGS), must decide how best to organize the 121-year old mission-driven organization for a world of... View Details