Publications

28 Oct 2014
First Look

First Look: October 28

disruptive to its drug development efforts and delay new drugs coming to market. UK politicians expressed concerns over downsizing and job losses in the economically important pharmaceutical sector. The case allows readers to explore who... View Details

Keywords: Carmen Nobel

23 Oct 2018
First Look

New Research and Ideas, October 23, 2018

Focusing on relative total shareholder returns (rTSR), the predominant metric specified in these contracts and used by market participants to evaluate managers, we document that 60% of firms—those that choose specific peers—do a remarkable View Details

Keywords: Dina Gerdeman

02 Sep 2014
First Look

First Look: September 2

contributions to product design, but the same cannot be said for services. Undoubtedly many examples of outstanding service design exist, and we will mention some later in this work. But recognition of service design as a discipline, as a management function, or a... View Details

Keywords: Sean Silverthorne

27 Mar 2012
First Look

First Look: March 27

promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual performance in joint than... View Details

Keywords: Carmen Nobel

April 1993 (Revised June 1993)
Supplement

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (D)

By: F. Warren McFarlan and Katherine Seger

Designed to be handed out after discussion of the (C) case. View Details

Keywords: Job Cuts and Outsourcing

December 29, 2010
Article

The Mistaken Attack on Outsourcing

By: Mihir Desai

Keywords: Job Cuts and Outsourcing

Read Now

October 1986
Supplement

Colonial Foods: Performance Appraisal Interview, Video Transcript

By: Michael Beer and James G. Clawson

Transcript for Video (9-884-518). View Details

Keywords: Human Resources; Job Interviews; Food and Beverage Industry

21 Jun 2011
First Look

First Look: June 21

high volume continuous flow manufacturer of commodities chips to a job shop structure that focused on custom manufacturing services. This entailed more than rearranging the manufacturing lines; it meant a dramatic shift in the company... View Details

Keywords: Sean Silverthorne

02 Feb 2010
First Look

First Look: Feb. 2

various perspectives, raise conceptual and empirical concerns, underscore challenges for further development of this literature, and provide directions for future research. Quality Management and Job Quality: How the ISO 9001 Standard for... View Details

Keywords: Martha Lagace

15 Sep 2009
First Look

First Look: September 15

upper management accepts an emergency order. By working through the impact on the production system, students should develop a feel for how shifting demand in a large factory that is structured as a job shop alters the demands on, and... View Details

Keywords: Martha Lagace

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

hollow gestures (saving jobs via jawboning) without any real substance. These interviews have been edited for length and clarity. Christina Pazzanese is a Harvard Staff Writer. This article first appeared in the Harvard Gazette under the... View Details

Keywords: by Christina Pazzanese

20 Nov 2012
First Look

First Look: November 20

speech to two evaluators as part of a mock job interview-a prototypical social evaluation. All speeches were videotaped and coded for overall performance and hireability as well as for two potential mediators: speech content (e.g.,... View Details

Keywords: Sean Silverthorne

16 Sep 2008
First Look

First Look: September 16, 2008

individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided by surprising realities. This book helps you lay the foundation for succeeding in your new role, explaining how to... View Details

23 Mar 2018
Working Paper Summaries

Experience Markets: An Application to Outsourcing and Hiring

Keywords: by Christopher T. Stanton and Catherine Thomas

1995
Article

What Downsizing Does to Creativity

By: T. M. Amabile and R. Conti

Keywords: Creativity; Job Cuts and Outsourcing

winter 1978
Article

Work in a New America

By: R. M. Kanter

Keywords: Jobs and Positions

March 2023
Case

Best Buy: Renew Blue (A)

By: Sunil Gupta, Dave Habeeb and Amram Migdal

Preabstract: The A Video Case should be assigned to students in advance of class. The B case is intended to be used in class by educators and the C case can be assigned to students during or after class. The product is designed as a low-prep case for students, with... View Details

Keywords: Job Offer; Retail Industry

Educators

October 2001 (Revised November 2002)
Supplement

Mark Pitts

Describes Peoplestreet, an Internet business being developed at Cambridge Incubator. Peoplestreet is attempting to hire a VP of business development and has identified a candidate, Mark Pitts. Includes an overview of the position, three different interviews with the... View Details

Keywords: Job Interviews