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  • All HBS Web  (7,593)
    • People  (16)
    • News  (2,428)
    • Research  (3,753)
    • Events  (28)
    • Multimedia  (253)
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  • October 2014 (Revised November 2016)
  • Technical Note

Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)

By: Elie Ofek
This note presents two related measures for assessing the financial value of a customer to the firm. The first is the well-known measure of Customer Lifetime Value, or CLV for short. The second, which has received much less attention, treats the acquisition of a... View Details
Keywords: Customer Lifetime Value; Return On Investment; Segmentation; Social Networks; Customer Relationship Management; Marketing Strategy; Investment Return; Social and Collaborative Networks; Social Media
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Ofek, Elie. "Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)." Harvard Business School Technical Note 515-049, October 2014. (Revised November 2016.)
  • October 1995 (Revised April 1997)
  • Case

Apparel Exports and the Indian Economy

By: Ananth Raman
Indian apparel exports are enjoying considerable success in the international markets. However, the future is uncertain owing to impending technological, regulatory, and market changes. This case explores the long lead times for sourcing apparel from India and provides... View Details
Keywords: Working Capital; Supply Chain Management; Supply and Industry; Apparel and Accessories Industry; India
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Raman, Ananth. "Apparel Exports and the Indian Economy." Harvard Business School Case 696-065, October 1995. (Revised April 1997.)
  • 22 Sep 2012
  • News

Presidential debates: Why don't they just answer the question?

  • May 2019
  • Article

The Role of Gatekeepers in Capital Markets

By: Sugata Roychowdhury and Suraj Srinivasan
Gatekeepers in financial markets have the power to provide the institutional stability, fortitude and direction necessary for the development and the smooth functioning of capital markets. At the same time, they are often motivated by their own private incentives.... View Details
Keywords: Gatekeepers; Capital Markets; Governing Rules, Regulations, and Reforms; Performance Effectiveness
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Roychowdhury, Sugata, and Suraj Srinivasan. "The Role of Gatekeepers in Capital Markets." Journal of Accounting Research 57, no. 2 (May 2019): 295–322.
  • 05 Apr 2021
  • News

Help Wanted: Director of remote work

  • November 2016
  • Article

Corporate Sustainability: First Evidence on Materiality

By: Mozaffar Khan, George Serafeim and Aaron Yoon
Using newly available materiality classifications of sustainability topics, we develop a novel dataset by hand-mapping sustainability investments classified as material for each industry into firm-specific sustainability ratings. This allows us to present new evidence... View Details
Keywords: Sustainability; Investments; Corporate Social Responsibility; Accounting; Corporate Reporting; Regulation; Corporate Social Responsibility and Impact; Integrated Corporate Reporting; Investment; Corporate Governance
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Khan, Mozaffar, George Serafeim, and Aaron Yoon. "Corporate Sustainability: First Evidence on Materiality." Accounting Review 91, no. 6 (November 2016): 1697–1724.
  • Article

The Big Five Personality Traits, Material Values, and Financial Well-being of Self-described Money Managers

By: Grant Edward Donnelly, Ravi Iyer and Ryan Howell
Previous research has linked personality traits, material values, and money management to savings, debt, and compulsive buying. To extend previous research, four online surveys examined the Big Five personality traits and material values of those who manage their money... View Details
Keywords: Values; Personality; Well-being; Personal Characteristics; Values and Beliefs; Personal Finance; Money
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Donnelly, Grant Edward, Ravi Iyer, and Ryan Howell. "The Big Five Personality Traits, Material Values, and Financial Well-being of Self-described Money Managers." Journal of Economic Psychology 33, no. 6 (December 2012): 1129–1144.
  • December 2002
  • Background Note

Simulation of Prices, Rates and Cash Flows (A)

Explicitly considers the most common propagation models for financial variables and explains how to determine the statistical properties of these variables and simulate their future values. Covers arithmetic Brownian motion, geometric Brownian motion, mean-reversion,... View Details
Keywords: Price; Cash Flow
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Shimko, David C. "Simulation of Prices, Rates and Cash Flows (A)." Harvard Business School Background Note 203-056, December 2002.
  • Article

Leadership Tips for Today to Stay in the Game Tomorrow: The Ambidextrous Leader

By: Michael Tushman
This article summarizes research by the author into why some organizations fail in the face of "punctuated change," while others are reborn, adapt and survive. The key, he finds, involves embracing paradox. Continuing to exploit current business success is a must, but... View Details
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Tushman, Michael. "Leadership Tips for Today to Stay in the Game Tomorrow: The Ambidextrous Leader." IESE Insight, no. 23 (Fourth Quarter 2014): 31–38.
  • May 6, 2020
  • Editorial

Separated by a Common Infection

By: Amar Bhide and Leif Pagrotsky
Unprecedented lockdowns and quarantines to combat the COVID-19 pandemic have evoked emotional disagreements, both between and within different countries. Yet, the consequences of this or any future pandemic depend as much on responses and capabilities on the front... View Details
Keywords: Coronavirus; Coronavirus Pandemic; Governance; Policy; Health Pandemics
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Bhide, Amar, and Leif Pagrotsky. "Separated by a Common Infection." Think Global Health (May 6, 2020).
  • January 1993 (Revised May 2004)
  • Case

Adventurous Computer Games, Inc.

By: William J. Bruns Jr.
A new company producing computer games must begin to capitalize computer software development cost. To do so requires a cost accounting system, decisions about which costs to capitalize, and how to match costs to future revenues. Teaches accounting standards for... View Details
Keywords: Product Development; Applications and Software; Cost Accounting; Business Startups; Information Technology Industry
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Bruns, William J., Jr. "Adventurous Computer Games, Inc." Harvard Business School Case 193-088, January 1993. (Revised May 2004.)
  • May 2004 (Revised May 2006)
  • Case

AsiaInfo: The IPO Decision

The cofounder and CEO of AsiaInfo, a Chinese system integrator that built 70% of China's Internet backbone, must decide whether to list equity in the United States to fund future growth. Describes the company and the decision. A rewritten version of a previous case. View Details
Keywords: Decisions; Initial Public Offering; Growth Management; Internet and the Web; Entrepreneurship; Equity; Information Technology Industry; China; United States
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Roberts, Michael J., and Donald N. Sull. "AsiaInfo: The IPO Decision." Harvard Business School Case 804-183, May 2004. (Revised May 2006.)
  • March 2004 (Revised July 2005)
  • Case

ACCION International: Maintaining High Performance Through Time

By: Michael Chu
ACCION International has been a major innovator in microfinance for 30 years. Reviews organizational context under which key industry-shaping concepts were developed (from peer group lending, guarantee funds, equity investment funds, and regulated commercial banking... View Details
Keywords: Joint Ventures; Equity; Microfinance; Employee Relationship Management; Non-Governmental Organizations
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Chu, Michael. "ACCION International: Maintaining High Performance Through Time." Harvard Business School Case 304-095, March 2004. (Revised July 2005.)
  • 22 Dec 2014
  • Video

Charles Jennings

  • April 2022 (Revised August 2022)
  • Case

Antler

By: Dennis Campbell and Iuliana Mogosanu
The case describes the founding, development, and scaling of Antler, an early-stage investment platform that invests in entrepreneurs pre-team and, in many cases, even pre-idea. The case explores the economics of venture capital investing at such an early stage and the... View Details
Keywords: Platform; Technology; Analytics; Venture Capital; Entrepreneurship; Information Technology; Expansion; Financial Services Industry
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Campbell, Dennis, and Iuliana Mogosanu. "Antler." Harvard Business School Case 122-090, April 2022. (Revised August 2022.)
  • 22 Oct 2018
  • Blog Post

HBS Marketing Club Presents: The Brand Summit

Marketing Club at Harvard Business School, aims to provide a platform where current and future marketing professionals can connect, share branding ideas, and grow together. We will kick off the Brand Summit with our third annual Marketing... View Details
Keywords: All Industries
  • Web

Reunions - Alumni

classmates to invest in the future of HBS by fundraising for your class gift . Presentations Access videos, presentation slide decks, and related resources from past reunions. Photo Galleries Select photos taken by professional... View Details
  • December 2005 (Revised September 2007)
  • Case

Canyon Johnson Urban Fund

By: Felix Oberholzer-Gee and Alexa Arena
Basketball star Earvin "Magic" Johnson and K. Robert Turner, managing partner of Canyon Johnson Urban Fund (CJUF), raised $271.7 million for investments in urban real estate. The fund considered two projects, both located in Hollywood, CA. The first was located on... View Details
Keywords: Investment; Projects; Business and Government Relations; Public Opinion; Urban Development; Real Estate Industry; Los Angeles
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Oberholzer-Gee, Felix, and Alexa Arena. "Canyon Johnson Urban Fund." Harvard Business School Case 706-442, December 2005. (Revised September 2007.)

    John W. Pratt

    John W. Pratt is a professor of business administration, emeritus, at Harvard Business School. He was educated at Princeton and Stanford, specializing in mathematics and statistics. Except for two years at the University of Chicago, and a sabbatical in Kyoto on a... View Details

    • 20 Feb 2001
    • Research & Ideas

    What’s Next for Japan

    venture capital firm Globis Group and chairman and CEO of private equity concern Apax Globis Partners & Co., was the only panelist to voice undaunted enthusiasm about a bright future for Japanese industry. A Role For Business Hori... View Details
    Keywords: by Hilah Geer
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