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  • All HBS Web  (2,349)
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    • News  (387)
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    • Multimedia  (2)
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  • 02 Apr 2013
  • First Look

First Look: April 2

tasks and resources, patients' lengths of stay were longer than when the ED converted to having dedicated tasks and resources. More specifically, we find that dedicated systems resulted in a 9% overall decrease in length of stay, which... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

located upstream versus downstream from that stage, as well as by the firm's productivity. Our results suggest that contractual frictions play an important role in shaping the integration choices of firms around the world. Publisher's... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

the results of his inquiry in a new book The Good Struggle: Responsible Leadership in an Unforgiving World, which deals head on with the growing management complexities in the new economy. “What's going on now is a return to an earlier... View Details
Keywords: by Michael Blanding
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

political conflict and individual and group biases occasioned by organizational differentiation. We categorize the sources of functional bias into intentional, driven by misalignment of incentives, and unintentional resulting from... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

then the vendor is placed financially at risk for the costs of patient medical care and is responsible for coordinating all aspects of care for those patients. The vendor is often also involved with other chronically ill patients of the... View Details
Keywords: by Martha Lagace; Health
  • 04 Mar 2014
  • First Look

First Look: March 4

exist when couples are present. This article's main result is that a stable matching exists when there are relatively few couples and preference lists are sufficiently short relative to market size. We also discuss incentives in markets... View Details
Keywords: Sean Silverthorne
  • 11 Feb 2014
  • First Look

First Look: February 11

productivity of EHR use and delegation. We then explored the interaction between these 2 strategies and the role of practice size. Results: Greater EHR use and greater delegation were independently associated with higher levels of productivity. An increase in EHR use... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2009
  • Research & Ideas

Marketing After the Recession

closely to your customers and revise your market segmentation assumptions. Assess your target customers' trust in your brand. Clearly, trust in financial services brands has taken a beating. Many well-known brands like Merrill Lynch will... View Details
Keywords: by John Quelch; Retail
  • 18 Jun 2007
  • Op-Ed

Leveling the Executive Options Playing Field

Harvard Business School professor Mihir A. Desai argues that investors and regulators are served poorly by the U.S. corporate financial reporting system, which allows companies to declare different profit figures to the IRS than they... View Details
Keywords: by Mihir Desai
  • 19 Jul 2016
  • First Look

July 19, 2016

components. In essence, a small number of components generate a large proportion of system costs. However, we find major differences in the potential benefits available from refactoring these systems, related to their differing designs. Our View Details
Keywords: Sean Silverthorne
  • 03 Mar 2011
  • Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

declining. Banking and other financial services are now more important to the national economy. Security forces initially fired upon demonstrators, but withdrew after President Obama intervened with a phone call to the king. Some... View Details
Keywords: Re: Deepak Malhotra; Energy; Utilities
  • 22 Aug 2005
  • Research & Ideas

Balancing the Future Against Today’s Needs

of 'business as usual.'" Other leaders, like Alex Urquhart, president and CEO of GE Commercial Finance's Energy Financial Services, take a slightly more tempered approach. "It's always tempting to say, 'You guys do the old... View Details
Keywords: by Paul Michelman
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

software, consumer electronics, and pharmaceuticals. Such companies hold many important patents and boast R&D labs that rival facilities at the best universities in the world. They are headquartered in countries with myriad institutions that support innovation:... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 30 Aug 2016
  • First Look

August 30, 2016

results are mainly driven by urban weavers competing aggressively against rural coworkers. Our results highlight the important role of social identity in mitigating or enhancing competition. Publisher's... View Details
Keywords: Carmen Nobel
  • 07 Feb 2012
  • First Look

First Look: February 7

historical and hypothetical scenarios. Additionally, we demonstrate that the exponential penalty approach exhibits exceptional computational performance, implying practical viability. Our results suggest that this approach could lead to... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2018
  • First Look

January 30, 2018

system more frequently and in stores with fewer same-company nearby stores. It also improved creative work and job engagement in stores in divergent markets, where customers needed more customization. We found weak evidence of better View Details
Keywords: Sean Silverthorne
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

versus customer B. My experience on boards of directors and in work with leadership teams is that “vision” discussions are fun, and quarterly financial results are tracked closely. But despite much talk... View Details
Keywords: by Frank V. Cespedes
  • 05 Nov 2007
  • What Do You Think?

Why Is Succession So Badly Managed?

with a good track record but an "outsider" with limited knowledge of the business. The cycle is begun again. Sound familiar? It should. It's unfolding in two of the largest financial institutions in the world, Merrill Lynch and... View Details
Keywords: Re: James L. Heskett
  • 17 Nov 2003
  • Research & Ideas

Lessons from a Nasty Trade Dispute

when all other options have been exhausted, for it will always be a drawn-out, distracting, and financially draining process. But sometimes it is simply absolutely necessary. [A WTO appeals panel ruled last week that U.S. duties on... View Details
Keywords: by Cynthia Churchwell
  • 01 Sep 2009
  • First Look

First Look: September 1

the primary objective for financial reporting standards will result in a GAAP that is unlikely to adequately serve stakeholders' needs. The theory allows us to compare and contrast extant GAAP, as observed... View Details
Keywords: Martha Lagace
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