encouragement - Publications - Faculty & Research

20 Oct 2003
Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

new electronic-based century. I hope that this review of the opportunities for writing the history of electronic-based businesses and industries—the industries that created the infrastructure for the new electronic century—will encourage... View Details

Keywords: by Alfred D. Chandler Jr.; Consumer Products

21 Feb 2019
Research & Ideas

Voter ID Laws Don't Work (But They Don't Hurt Anything, Either)

administration of elections. Silverthorne: You have studied voter participation and engagement in a number of countries.How does the American voting system(s) compare to those other countries in terms of encouraging turnout and protecting... View Details

Keywords: by Sean Silverthorne

05 Jul 2021
What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

pandemic, we still have to ask ourselves whether the future of the CXO is a bright one. After all, isn’t the customer experience everyone’s responsibility? Shouldn’t everybody be encouraged to regularly test the customer experience... View Details

Keywords: by James Heskett

Web

Harvard Business School

Rodriguez MBA 1984 Argelia Rodriguez was the first president and CEO of the District of Columbia College Access Program (DC-CAP), an organization established in 1999 to encourage and enable public and public charter high school students... View Details

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

execution is paramount. Surveys should be short and focus on a few key points to encourage employee engagement. To promote the most candid dialogues, an organization should segment members by seniority and leadership levels. Leaders may... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

"button downed" and idealizes a more sophisticated, centralized approach. Both often "look down" on one another. Anything that can be done to bridge the gap is very useful. Several things can be done to encourage... View Details

Keywords: by Benson Shapiro

22 Jul 2019
Book

How to Be a Digital Platform Leader

contact information. They also took advantage of newspaper ads and other public postings. Identifying members for their first side was just the beginning. The founders then had to encourage the property owners to post their listings on... View Details

Keywords: by Martha Lagace

06 Sep 2019
Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

argue a position are crucial skills, and views HMS clinical rotations and HBS classes as being “amazing academic environments in which to develop and hone one’s ability to be an advocate for a cause, a patient, or an idea.” Although she acknowledges that each school... View Details

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

clients and suppliers but to all AmberCo’s “points of contact” including food delivery transport, entry and exit of suppliers, and contact with clients. Supervisors on the ground ensure guidance and compliance. The CEO encourages managers... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

So it's an issue of not being satisfied and also being creative. On the structural side, they have very adaptive organizations, and on the people side, strategic intelligence is distributed throughout the organization. So they typically have structures that support... View Details

Keywords: by Michael Blanding

Web

Privacy Policy & Legal Info | HBS Online

apply to third-party websites and applications. We encourage you to be aware when you are redirected to a third-party website or application and to review the privacy policies and terms of use of each website and application you visit and... View Details

Web

2024 Reunion Presentations - Alumni

a software company that encourages households to reduce their energy consumption. From Opower's earliest days, its managers utilized experiments to amplify their environmental impact and enhance customer value. We will revisit some of... View Details

01 Oct 1997
News

High Fives

have encouraged our clients to take substantial portions of their U.S. equity portfolios and buy international stocks.” Views on investing in emerging markets: “Those markets are enticing but can be unbelievably volatile. We think the... View Details

02 Mar 2012
HBS Seminar

Joe Lassiter/Gordon Jones, Harvard Business School/Harvard University

2017
Other Book

Good Work: The Taylor Review of Modern Working Practices

By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent

I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details

Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets

Citation

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Person Page

AOM Ethno PDW 2009-2014

AOM PDW 2014: Being There/Being Them: Entry, Exit, and In-Between in Organization Ethnography

Co-Organizers: Michel Anteby, Harvard; Curtis K. Chan, Harvard; Julia DiBenigno,... View Details

Person Page

Press / Media

By: Karim R. Lakhani

Can America Invent Its Way Back?

BusinessWeek, by Michael Mandel, 12 Sept. 2008

Today, researchers are focusing on ways to make those... View Details

Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

8 AM – 5 PM EST, 02 Mar 2016

Career Reboot Camp in Chicago

Career Reboot Camp is coming to Chicago! Led by Professor Tim Butler and facilitated by HBS career coaches, participants will work through exercises to reflect on their key career interests, what's important to them in work and life, and create a plan to move forward... View Details

26 Sep 2018
News

Getting Life Back in Balance

which he started in April 2016, puts his business experience to work, managing everything from roads and cemeteries to libraries and sewerage systems. Within the organization, Gower has focused on increasing workforce morale and fostering a culture in which staff are... View Details

Publications