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- All HBS Web
(1,757)
- People (1)
- News (263)
- Research (1,205)
- Events (4)
- Multimedia (22)
- Faculty Publications (935)
- 01 Sep 2006
- News
Redefining Health Care
value for patients, as measured by health outcomes per dollar expended. Porter recently talked about the book. The American model of health-care delivery is largely private and competitive. Yet costs are soaring, access is restricted, and... View Details
- 07 Jan 2025
- Blog Post
Revolutionizing Wellness: Kate Twist (MBA 2008) Shapes the Future of Consumer Health Brands
consumers and create a modern digital experience. I saw how the next generation of powerhouse brands are being built around consumer healthcare, and I saw a need for the delivery of healthcare services to evolve to fit into our lives in a... View Details
- 01 Mar 2014
- News
My HBS Eureka Moment
mutely pouting. I learned a lifelong lesson: When you don't know what to say or do, say or do nothing. Find Your Place Rusty McClure (MBA 1975) AS A MARRIED MBA STUDENT, in order to afford a better apartment, I applied for and was awarded the student franchise for the... View Details
- 05 Sep 2008
- What Do You Think?
Is Case Method Instruction Due for an Overhaul?
the situation and arrive at intellectual gems ...." Paul Karres put it this way: "The problem is not whether the case method is valid. The problem is in the design of the specific case for a specific class, and the delivery... View Details
- 05 Nov 2020
- Blog Post
12 Weeks of VC Summer: Remote Edition
I’d recommend to other companies looking to bring new employees into the fold. For example, we had a Maverick-wide poker tournament (nothing like losing money that bonds you), and organized a wine tasting experience across the country (using a View Details
- Blog
Up Close: A Return to In-Person Executive Education Programs
for their next programs in the fall, the lessons learned from this pilot are top of mind. For Corsino, that means being more comfortable with the unknown. "We like to have a lot of control over the details in our program delivery team,"... View Details
- Web
Meet the Team | Information Technology
delivery during the early stages of streaming video. Ivan studied computer science and multimedia and served as a teaching assistant in the Advanced Multimedia course at the Harvard Extension School. He founded and co-chaired the Harvard... View Details
- 06 Dec 2021
- News
Case Study: Let’s Dance
future “Case Study,” send an outline of your company’s challenge to bulletin@hbs.edu Case Study Update: Walden Local Meat In 2018, Walden Local Meat CEO Charley Cummings (MBA 2011) had just brought sectionmate Philip Giampietro on board as CFO of the meat-share View Details
- 01 Jan 2005
- News
Louis V. Gerstner, Jr., MBA 1965
professionals to implement them, companies were eager to embrace an end-to-end service delivery partner providing open, nonproprietary solutions that simultaneously cut costs and increased efficiency. "We found that customers were more... View Details
- June 2022
- Case
Worten Portugal: Becoming a Digital Marketplace
By: Antonio Moreno, Pedro Amorim and Tonia Labruyere
With Amazon's entry into Portugal, Miguel Mota Freitas, CEO of Portuguese electronics chain Worten, is reflecting on their strategy of building a competitive marketplace. View Details
Keywords: Digital Transformation; Digital Strategy; Digital Platforms; Brands and Branding; E-commerce; Logistics; Service Delivery; Supply Chain; Competitive Strategy; Diversification; Consumer Products Industry; Electronics Industry; Retail Industry; Portugal; Spain
Moreno, Antonio, Pedro Amorim, and Tonia Labruyere. "Worten Portugal: Becoming a Digital Marketplace." Harvard Business School Case 622-062, June 2022.
- August 2000
- Case
Project ACHIEVE - January 2000
By: H. Kent Bowen and Elizabeth Kind
Education services target public schools to assist the school with technology and services that will improve their communication with students, parents, and the community. There is also the goal of increasing scores of measured learning. How does a small company do... View Details
Keywords: Information Technology; Service Delivery; Learning; Interactive Communication; Measurement and Metrics; Performance Consistency; Business and Community Relations; Expansion; Technology Adoption; Education Industry
Bowen, H. Kent, and Elizabeth Kind. "Project ACHIEVE - January 2000." Harvard Business School Case 601-044, August 2000.
- 18 Oct 2011
- First Look
First Look: October 18
attempt to answer the latter question by attempting to institutionalize empathy as part of its delivery of care. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/612031-PDF-ENG China or the World? A Financial Reporting Strategy... View Details
Keywords: Sean Silverthorne
- 25 Jan 2011
- First Look
First Look: Jan. 25
traditional elements of energy transmission and delivery with information technology-heralds a new era in the power industry. Many new business opportunities will be created as the smart grid gets developed. What strategies should Cisco... View Details
Keywords: Sean Silverthorne
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
Companies you describe as crippled by denial include the supermarket chain A&P, the retail conglomerate Sears, and the short-lived delivery experiment Webvan. How did these companies succumb to denial? A: To paraphrase Tolstoy, every... View Details
- Web
Courses by Title - Course Catalog
Organizations & Markets Alison Wood Brooks Fall 2025 Q1Q2 3.0 Tough Tech Ventures Entrepreneurial Management Joshua Lev Krieger , Jim Matheson Spring 2026 Q3Q4 3.0 Transforming Education through Social Entrepreneurship General Management John Jong-Hyun Kim Spring 2026... View Details
- 01 Dec 2020
- News
In Review
and moving some activities online when the virus becomes more widespread (as happened in early November). We also transitioned many of our Executive Education programs into a virtual delivery model leveraging the Live Studio technology... View Details
- 01 Mar 2013
- News
Making Change
10,000 patients at less than 50 cents per patient. The experience convinced me that the future of cost-effective health-care delivery in developing countries, especially for chronic diseases, is through the mobile phone. My cofounder,... View Details
- 07 Jun 2010
- Research & Ideas
Improving Brand Recognition in TV Ads
larger implication is in the delivery of any sort of undesirable news that an audience doesn't really want to hear. If you deliver it all at once, a person will tune out mentally. A better strategy would be to deliver the information bit... View Details
- September 2017
- Teaching Note
Dick's Sporting Goods
By: Jose B. Alvarez and Matthew G. Preble
This is the teaching note to accompany Rajiv Lal, Jose B. Alvarez, and Matthew G. Preble, “Dick’s Sporting Goods,” HBS No. 517-007 (Boston, Massachusetts: Harvard Business School Publishing, 2017). View Details
Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
- February 2017
- Case
Dick's Sporting Goods
By: Rajiv Lal, Jose B. Alvarez and Matthew G. Preble
Edward Stack, chairman and CEO of Dick’s Sporting Goods (DKS), faced a rapidly changing sporting goods landscape in October 2016. Two large competitors—The Sports Authority and Sport Chalet—had folded earlier that year, and DKS had to contend with increasingly robust... View Details
Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania