Publications

June 2003 (Revised December 2003)
Case

Nehemiah Strategy, The: Bringing it to Boston

By: Diana Barrett, Arthur I Segel and Sheila McCarthy

In 2003, Lee Stuart, who had successfully used the Nehemiah Strategy to create thousands of units of affordable housing in the South Bronx, was working with the Greater Boston Interfaith Organization to implement the strategy in Boston. She and her colleagues faced a... View Details

Keywords: Strategy; Boston

16 Mar 2015
News

The 3 Things CEOs Worry About the Most

November 2020 (Revised January 2021)
Supplement

Bridge International Academies in 2020: Battling Headwinds to Solve Africa's Education Problems

By: Caroline M. Elkins, Tarun Khanna and Joyce J. Kim

By 2020, Bridge International Academies and its "school in a box" model had achieved great scale. By leveraging digital technology and public-private partnerships, they had reached one million children across Africa and India through hundreds of schools. However, the... View Details

Keywords: Entrepreneurship In Africa; Entrepreneurship In Emerging Markets; Bottom Of The Pyramid; Education In Africa; Scale; Partnerships; Education; Entrepreneurship; Emerging Markets; Health Pandemics; Problems and Challenges; Education Industry; Africa

February 2008 (Revised August 2008)
Case

EXACT Sciences Corp.: Commercializing a Diagnostic Test

By: Regina E. Herzlinger

This case addresses the challenges of commercializing molecular diagnostics. Along the way, it explains the technology, payment system, and the measures used to assess the value of a diagnostic test. View Details

Keywords: Health Testing and Trials; Genetics; Science-Based Business; Commercialization; Biotechnology Industry

Find at Harvard

June 2003
Case

Rise and Fall (?) of Palm Computing in Handheld Operating Systems,The

Describes the evolution of the handheld operating system market. Describes the rise to dominance of Palm's operating system and the significant challenge to that dominance posed by Microsoft's Windows CE. View Details

Keywords: Competition; Information Infrastructure; Applications and Software; Network Effects; Information Technology Industry; Computer Industry

September 1994
Case

Otis Elevator Company: China Joint Venture (D)

By: Michael Y. Yoshino

Describes a set of challenges facing Otis Elevator's joint venture in China as it seeks to expand to other regions of the country. A rewritten version of an earlier case. View Details

Keywords: Joint Ventures; Expansion; Growth and Development Strategy; Business Strategy; Globalization; Construction Industry; Manufacturing Industry; China

Capitalism at Risk: An Interview with Dutch Leonard and Lynn Paine

Dutch Leonard and Lynn Paine, Harvard Business School professors and coauthors of "Capitalism at Risk: Rethinking the Role of Business," describe how corporate leaders are responding to the... View Details

16 Sep 2013
Research & Ideas

Earnings Calls That Get Lost in Translation

questions. The calls are high stakes — a top executive with a murky message can cause share demand to dry up, or worse, a drop in the stock price, faster than you can say, "Outlook is uncertain." Imagine, then, the challenge for... View Details

Keywords: by Dina Gerdeman

2012
Article

Demand and Capacity Management in Air Transportation

This paper summarizes research trends and opportunities in the area of managing air transportation demand and capacity. Capacity constraints and resulting congestion and low schedule reliability currently impose large costs on airlines and their passengers. Significant... View Details

Keywords: Demand Management; Capacity Management; Mathematical Modeling; Congestion And Delays; Trends And Opportunities; Demand and Consumers; Air Transportation; Mathematical Methods; Performance Capacity; Air Transportation Industry

Program

Mergers and Acquisitions

your business challenges and career decisions Who Should Attend This mergers and acquisitions course is designed for senior executives involved in M&A activity who want to broaden their knowledge of financial business valuation methods,... View Details

12 PM – 1 PM EDT, 30 Sep 2014
Webinars: Trending@HBS

Building a Global Brand: Why You Aren't Buying Venezuelan Chocolate

Building a Global Brand: Why you arent buying Venezuelan chocolate The next wave of global challengers will be firms from emergent market countries like Brazil, China, and India. Who are these companies and what are the barriers they are trying to overcome? View Details

Program

Strategic Negotiations

provide wide-ranging insights into your business challenges and career decisions Who Should Attend Senior executives who face complex and challenging negotiations, such as CEOs, entrepreneurs, board members,... View Details

February 2023 (Revised February 2024)
Case

Doing Business in Seoul, South Korea

By: Sara Fleiss, Leonard A. Schlesinger, Bonnie Yining Cao and Dawn H. Lau

This case examines the challenges and opportunities of doing business in Seoul, South Korea. It highlights South Korea's economic development in the decades leading up to 2024 in the context of its history, culture, and politics. View Details

Keywords: Emerging Markets; Strategy; Management; Social Enterprise; Technology Industry; Consulting Industry; South Korea; United States

November 2003 (Revised March 2008)
Case

Caja España: Managing the Branches to Sell (A)

By: Francisco de Asis Martinez-Jerez and Rosario de Albornoz

Juan Luis Rojas, commercial planning manager of a Caja de Ahorros (savings bank), faces the challenge of motivating the branches to sell more long-term mortgages and ponders whether to use transfer prices to achieve his objective. View Details

Keywords: Business Divisions; Banks and Banking; Resource Allocation; Organizational Design; Performance Improvement; Sales; Motivation and Incentives; Banking Industry

August 1992
Case

Johnson & Johnson in the 1990s

Describes the major challenges facing Ralph Larsen, CEO of Johnson & Johnson since 1989, as he strives to maintain the company's decentralized management structure and at the same time keep the company competitive in the 1990s. View Details

Keywords: Business or Company Management; Organizational Structure; Consumer Products Industry

23 May 2018
News

Teen Rocket Scientists Offer a Peek Into the Future

Program

Leadership for Senior Executives

Summary Uncertainty and change are relentless challenges for today's leaders. Between expanding globalization, rapid technological shifts, and evolving social norms, how can leaders make the right strategic decisions and leadership... View Details

November 1999 (Revised April 2002)
Case

Tim Hertach at GL Consulting (A)

By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry

Ten years into his career after graduating from HBS, Tim Hertach discovers billing irregularities at his consulting firm. He must decide whether (and how) to challenge senior management or to stay quiet and protect his career. View Details

Keywords: Decisions; Ethics; Accounting; Consulting Industry