by David Moss - Publications - Faculty & Research - Harvard Business School

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17 Mar 2009
First Look

First Look: March 17, 2009

consumer surplus by making the gray market less competitive domestically. Under certain circumstances, the domestic welfare destruction arising from this erosion dominates the domestic welfare gains that accompany a shift to arm's length... View Details

Keywords: Martha Lagace

September – October 2009
Article

An Ounce of Prevention: Financial Regulation, Moral Hazard, and the End of 'Too Big to Fail'

Keywords: Finance; Governing Rules, Regulations, and Reforms; Failure

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November 2021
Article

Determining Variable Costs in the Acute Urolithiasis Cycle of Care Through Time-driven Activity-based Costing

By: Tyler R. McClintock, David F. Friedlander, Aiden Y. Feng, Mahek A. Shah, Daniel J. Pallin, Steven L. Chang, Angela M. Bader, Thomas W. Feeley, Robert S. Kaplan and George E. Haleblian

Objective. To characterize full cycle of care costs for managing an acute ureteral stone using time-driven activity-based costing.
Methods. We defined all phases of care for patients presenting with an acute ureteral stone and built an... View Details

Keywords: Time-Driven Activity-Based Costing; Health Care and Treatment; Cost; Activity Based Costing and Management

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March 2018
Article

In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions

By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost and Rom Schrift

In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have generated a large body of research that addresses part of that challenge—with a particular focus on predicting customer churn.... View Details

Keywords: Customer Retention; Churn; Customer Relationship Management; Measurement and Metrics

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15 Nov 2011
First Look

First Look: November 15

an entrant needs to strategically choose whether to reveal its innovation by competing through the new business model or conceal it by adopting a traditional business model. We also show that the value of... View Details

Keywords: Sean Silverthorne

2002
Book

When All Else Fails: Government as the Ultimate Risk Manager

By: David A. Moss

Keywords: Risk Management

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1999
Chapter

Courting Disaster: The Transformation of Federal Disaster Policy since 1803

By: David A. Moss

Keywords: History; Natural Disasters; Policy; United States

March 2001
Teaching Note

Creating the International Trade Organization TN

By: David A. Moss

Teaching Note for (9-798-057). View Details

March 2001
Teaching Note

Crisis at the Federal Reserve: Arthur Burns and the Stagflation of 1973-75 TN

By: David A. Moss

Teaching Note for (9-797-079). View Details

Keywords: United States

March 2001
Teaching Note

Free Trade vs. Protectionism: The Great Corn-Laws Debate TN

By: David A. Moss

Teaching Note for (9-701-080). View Details

Keywords: Agriculture and Agribusiness Industry; Great Britain

April 1997
Teaching Note

Confronting the Third Industrial Revolution TN

By: David A. Moss

Teaching Note for (9-796-161). View Details

Keywords: United States

2004
Book

When All Else Fails: Government as the Ultimate Risk Manager

By: David A. Moss

Keywords: Failure; Government and Politics; Risk Management

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2005
Working Paper

Macro for Managers

By: David A. Moss

This note attempts to provide a conceptual overview of macroeconomics. Designed for managers and students of management, it emphasizes fundamental ideas and relationships, rather than mathematical models and formulas. The note identifies—and is structured around—three... View Details

Keywords: Macroeconomics; Money; Relationships; Performance Expectations

1997
Working Paper

Courting Disaster? The Transformation of Federal Disaster Policy Since 1803

By: David A. Moss

February 2016
Case

Debt and Democracy: The New York Constitutional Convention of 1846

By: David Moss and Dean Grodzins

On September 23, 1846, delegates to New York State's constitutional convention prepared to vote on a proposal that its principal proponent, Michael Hoffman, conceded would be “a serious change in our form of government.” The proposal would place tight restrictions on... View Details

Keywords: Sovereign Finance; Governance; Laws and Statutes; Government and Politics; History; New York (state, US)

2014
Other Unpublished Work

Martin Luther King and the Struggle for Black Voting Rights

By: Dean Grodzins and David Moss

2013
Other Unpublished Work

Banking and Politics in Antebellum New York

By: David Moss and Colin Donovan

2013
Other Unpublished Work

Direct Democracy or Directed Democracy? The Battle over the Initiative and Referendum in Massachusetts (1918)

By: David Moss and Dean Grodzins

2013
Book

Preventing Regulatory Capture: Special Interest Influence and How to Limit It

By: Daniel Carpenter and David Moss

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2009
Book

New Perspectives on Regulation

By: David Moss and John Cisternino

Keywords: Governing Rules, Regulations, and Reforms; Perspective

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