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Show Results For
- All HBS Web
(5,431)
- People (21)
- News (1,786)
- Research (2,759)
- Events (5)
- Multimedia (19)
- Faculty Publications (842)
- 12 Jun 2012
- First Look
First Look: June 12
PublicationsPricing to Create Shared Value Authors:Marco Bertini and John T. Gourville Publication:Harvard Business Review 90, no. 6 (June 2012) Abstract Many companies are in competition with their customers to extract as much value as... View Details
Keywords: Sean Silverthorne
- 01 May 2013
- What Do You Think?
Why Isn’t ‘Servant Leadership’ More Prevalent?
of coffee prior to the board meeting. Instead of summoning someone to clean it up, he asked a colleague to get him cleaning compound and a cloth, things easily found in a company that provided cleaning services. Whereupon he proceeded to... View Details
Keywords: by Jim Heskett
- 15 Aug 2023
- HBS Case
(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?
independent of the timing of the metaverse.” Companies like Nvidia (GPUs) and Epic Games (Unreal Engine) are doing this already, but a lot more is needed, he says. In that way, the business is actually... View Details
- 25 Apr 2019
- Research & Ideas
Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People
Companies and government leaders have long tried to recreate the kind of Silicon Valley innovation magic that made Facebook and Google such goldmines. Cities from Cincinnati to Saskatoon have launched startup labs. View Details
Keywords: by Danielle Kost
- 16 Jan 2006
- Research & Ideas
What Customers Want from Your Products
effort to improve sales of its milk shakes. (In this example, both the company and the product have been disguised.) Its marketers first defined the market segment by product—milk shakes—and then segmented it further by profiling the... View Details
- 06 Jul 2016
- Research & Ideas
The Truth About Authentic Leaders
The debate over which form of leadership works best seems settled, in my view. Most leading companies globally are focusing on developing "authentic leaders" within their ranks. Executive courses at Harvard Business School in... View Details
Keywords: by Bill George
- 08 Sep 2003
- Research & Ideas
A Bold Proposal for Investment Reform
For companies to redeem credibility with investors, argue Harvard Business School professors Paul Healy and Krishna Palepu, "fundamental and even radical reforms must be made to the way America's markets process the flows of... View Details
- 24 Mar 2015
- First Look
First Look: March 24
company? On the other hand, there may never be a good time to write a book. He also has to consider the potential impact of a book project on his personal brand and the Mandalay company brand. Purchase this... View Details
Keywords: Sean Silverthorne
- 05 Nov 2021
- Op-Ed
How to Tap the Talent Automated HR Platforms Miss
As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
his or her job but does not help others. Or one asks for help and is sometimes even abrasive when asked to do something for the company that does not benefit him or her directly. The problem with these people is that they can poison the... View Details
Keywords: by Mallory Stark
- 05 Dec 2023
- Research & Ideas
Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales
Gap, One Mortgage at a Time With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
- 20 Mar 2012
- First Look
First Look: March 20
Publication:Journal of Public Economics (forthcoming) Abstract Argentina privatized most public utilities during the 1990s but re-nationalized the main water company in 2006. We study beliefs about the benefits of the privatization of... View Details
Keywords: Sean Silverthorne
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
Companies that outsource merely to shuffle off commodity work to save costs might be missing important opportunities to work with vendors and significantly improve the final product. "When it comes to the outsourcing of many complex... View Details
- June 2015 (Revised October 2015)
- Case
High Liner Foods, 2015
By: John R. Wells and Galen Danskin
In 2015, Canadian-based High Liner Foods Ltd was one of North America's largest frozen fish processors with extensive shares of both the food service and retail channels in Canada, the USA and Mexico. With over C$1 billion in revenues, the company had grown four fold... View Details
- 2024
- Working Paper
Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services
By: Natalie Epstein, Santiago Gallino and Antonio Moreno
Communication channels are often used to improve customer satisfaction and behavior. This paper studies
how they can be used to enhance operational performance.
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
Epstein, Natalie, Santiago Gallino, and Antonio Moreno. "Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services." Working Paper, August 2024.
- 27 Aug 2008
- Research & Ideas
Creating Leaders for Science-Based Businesses
especially when it has long time horizons.—Kent Bowen At a mid-March HBS Centennial colloquium titled "Science-Based Business and the Business of Science," these and other ideas were batted back and forth by academics and... View Details
- 14 Jan 2022
- Blog Post
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work policies in flux, this is... View Details
Keywords: All Industries
- 18 Jul 2023
- News
The First Five Years: Brooke Biederman (MBA 2019)
or the ICON theater (sadly now shuttered) in the Seaport any chance I got. Second year, I had less free time for moviegoing. Aside from founding Forby, I cowrote with Senior Lecturer Mark Kramer the HBS case on social impact film and... View Details
Keywords: Robert Bochnak
- 11 Aug 2003
- Research & Ideas
Cheap, Fast, and In Control: How Tech Aids Innovation
Few resources have been committed and decision making is flexible, meaning that other approaches can themselves be tested. Thus, experiments that result in failure should not be viewed as failed experiments. Q: New experimentation technologies are helping to reduce the... View Details
Keywords: by Wendy Guild
- 19 Mar 2006
- Research & Ideas
Unlocking Your Investment Capital
Many companies can double or even triple their capacity to invest in strategic assets and competencies by properly managing their "risk balance sheet," argues Harvard Business School professor Robert C. Merton. In a provocative... View Details