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Publications

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  • All HBS Web  (2,235)
    • News  (181)
    • Research  (1,866)
    • Events  (17)
    • Multimedia  (2)
  • Faculty Publications  (1,007)

Show Results For

  • All HBS Web  (2,235)
    • News  (181)
    • Research  (1,866)
    • Events  (17)
    • Multimedia  (2)
  • Faculty Publications  (1,007)
← Page 75 of 2,235 Results →
  • 17 Dec 2001
  • Research & Ideas

Risks and Rewards of the Intrapreneur

the intrapreneurial effort fails, you'll still have a job tomorrow, said HBS assistant professor Clark Gilbert, who served as moderator. And for managers of the start-up, a corporate benefactor can make starting a new organizational life easy, View Details
Keywords: by Sean Silverthorne
  • 09 Apr 2020
  • Research & Ideas

How Social Entrepreneurs Can Increase Their Investment Impact

Both impact investing and traditional philanthropy are on the rise after the decade-long economic boom following the Great Recession. But when does an impact investment make a bigger difference than a grant? The question is far more complicated than simply View Details
Keywords: by Rachel Layne
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

concern for a wide range of constituencies—has been pushed aside and has been replaced by a technical definition of what is acceptable. So there's also no question that we need to strengthen the internal systems that guide conduct within a firm: View Details
Keywords: by Harvard Management Update
  • October 1996 (Revised May 2001)
  • Case

Cantuga Farmworkers Clinic (A)

By: James E. Austin and Catherine Overholt
The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details
Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry
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Austin, James E., and Catherine Overholt. "Cantuga Farmworkers Clinic (A)." Harvard Business School Case 797-041, October 1996. (Revised May 2001.)
  • 14 May 2013
  • First Look

First Look: May 14

But, surprisingly, athletic success impacts applications even among academically stronger students. 2006 Harvard Business Review The Performance Frontier: Innovating for a Sustainable Strategy By: Eccles, Robert G., and George Serafeim... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2007
  • News

Faculty Research Online

HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. What’s to Be Done about View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • September 2002 (Revised January 2013)
  • Case

Siebel Systems: Organizing for the Customer

By: Robert Simons and Antonio Davila
Siebel Systems is one of the fastest growing companies in America. Tom Siebel, the company's founder, has organized the business to accommodate growth and focus on the customer. Innovative information technology systems and clear accountability prove to be essential to... View Details
Keywords: Organizational Structure; Applications and Software; Business Growth and Maturation; Information Technology; Performance Evaluation; Performance Expectations; Innovation and Management; Technological Innovation; Customer Focus and Relationships; Management Teams; Information Technology Industry; North and Central America
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Simons, Robert, and Antonio Davila. "Siebel Systems: Organizing for the Customer." Harvard Business School Case 103-014, September 2002. (Revised January 2013.)
  • December 2000 (Revised February 2007)
  • Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details
Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Service Industry
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Narayanan, V.G., and Preeti Choudhary. "Achieving Customer Satisfaction at Pizza Hut (A)." Harvard Business School Case 101-006, December 2000. (Revised February 2007.)
  • 28 Apr 2021
  • Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

Integration on Stock Valuations. One example of this was when I was asked to evaluate a large OEM company based in Asia. I evaluated the company’s ESG performance by applying... View Details
  • 01 Dec 1997
  • News

Merton's Economics Research Wins Nobel Prize

In a predawn phone call on October 14, the Royal Swedish Academy of Sciences informed HBS professor Robert C. Merton that he had won the 1997 Nobel Prize in Economics. Merton's work evaluating risk has changed the nature of financial... View Details
  • 01 Oct 2000
  • News

Three Promoted to Full Professor

and performance of private firms; and long-run performance evaluation for newly public companies. He has written numerous journal articles and is the coauthor of The Venture... View Details
  • 25 Jun 2013
  • First Look

First Look: June 25

http://www.people.hbs.edu/amusacchio/Leviathan/toc.htm 2006 pub Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals By: Swift, S. A., D. Moore, Z. Sharek, and F. Gino... View Details
Keywords: Anna Secino
  • 01 Dec 2010
  • News

Eight Join HBS Faculty

teaches the first-year course Technology and Operations Management. His research focuses on techniques to evaluate and improve the performance of complex systems in the airline and sports industries. Fearing... View Details
  • 29 Jul 2014
  • First Look

First Look: July 29

  Working Papers Learning from the Kursk Submarine Rescue Failure: The Case for Pluralistic Risk Management. By: Mikes, Anette, and Amram Migdal Abstract—The Kursk, a Russian nuclear‐powered submarine, sank in the relatively shallow... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

This value assigns to each player an average of the threat powers, d(S), of the coalitions that include the player. Download working paper: https://hbswk.hbs.edu/item/games-of-threats Relative Performance... View Details
Keywords: by Sean Silverthorne
  • 26 May 2015
  • First Look

First Look: May 26

for two completely different reasons. The first is a change in technology that reduces the value of co-location (stickiness). This tends to lead to the decoupling of design and production activities and to a broad geographic diffusion of manufacturing. The second is a... View Details
Keywords: Sean Silverthorne
  • Profile

Ryu Kawano

choose a more challenging pathway. "I wanted to make a mark for myself," says Ryu, "to establish myself as a professional before I considered returning to Indonesia." Ryu took on an analyst position with Lazard Freres & Co. where he,... View Details
  • 30 Apr 2001
  • Research & Ideas

Why Evolutionary Software Development Works

industry experts to rate the comparative quality of each product relative to other products that targeted similar customer needs at the time the act was launched. Product quality was defined as a combination of reliability, technical... View Details
Keywords: by Alan MacCormack; Technology
  • Web

Articles - Institute For Strategy And Competitiveness

Involved Videos Books Articles PUBLICATIONS: Articles HARVARD BUSINESS REVIEW How to Solve the Cost Crisis in Health Care HARVARD BUSINESS REVIEW (September 2011) Robert S. Kaplan and Michael E. Porter This pivotal article presents the key concept of value measurement... View Details
  • November 2010 (Revised April 2011)
  • Supplement

Aman Resorts (B)

By: Eugene Soltes and Aldo Sesia
The (B) case describes how employees are rewarded and compensated and is used to supplement the (A) case. View Details
Keywords: Customer Focus and Relationships; Customer Satisfaction; Globalized Firms and Management; Compensation and Benefits; Employees; Performance Evaluation; Motivation and Incentives; Accommodations Industry
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Soltes, Eugene, and Aldo Sesia. "Aman Resorts (B)." Harvard Business School Supplement 111-015, November 2010. (Revised April 2011.)
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