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      Power and InfluenceRemove Power and Influence →

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      • October 2003 (Revised February 2004)
      • Case

      Cape Wind

      By: John T. Gourville and Kerry Herman
      Cape Wind has proposed placing a 170-tower wind farm, with each tower more than 400-feet tall, in Nantucket Sound. Not surprisingly, public reaction is mixed. Some view the wind farm as clean, renewable energy. Others view it as an eyesore and a desecration of a valued... View Details
      Keywords: Change Management; Renewable Energy; Consumer Behavior; Problems and Challenges; Natural Environment; Behavior; United States
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      Gourville, John T., and Kerry Herman. "Cape Wind." Harvard Business School Case 504-055, October 2003. (Revised February 2004.)
      • October 2003
      • Case

      Taiwan Semiconductor Manufacturing Company: Building a Platform for Distributed Innovation

      By: Marco Iansiti and Marcin Strojwas
      Surging costs of building a state-of-the-art fabrication facility were pushing firms to outsource manufacturing while advanced technologies were requiring a tighter coupling between design and manufacturing. Explores the development of strategy in this environment.... View Details
      Keywords: Strategy; Business Model; Networks; Product Design; Production; Decisions; Customer Relationship Management; Supply Chain Management
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      Iansiti, Marco, and Marcin Strojwas. "Taiwan Semiconductor Manufacturing Company: Building a Platform for Distributed Innovation." Harvard Business School Case 604-044, October 2003.
      • October 2003 (Revised November 2003)
      • Module Note

      Organizing to Learn Module Note

      By: Amy C. Edmondson
      Teaches a framework for managing in dynamic or uncertain organizational contexts, designed for either MBA or Executive Education courses. Offers a new perspective on how managers can help stimulate and guide a collective learning process in their organizations. The... View Details
      Keywords: Learning; Business Strategy
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      Edmondson, Amy C. "Organizing to Learn Module Note." Harvard Business School Module Note 604-031, October 2003. (Revised November 2003.)
      • October 2003
      • Article

      Capture by Threat

      By: Ernesto Dal Bo and Rafael Di Tella
      We analyze a simple stochastic environment in which policy makers can be threatened by “nasty” interest groups. In the absence of these groups, the policy maker’s desire for reelection guarantees that good policies are implemented for every realization of the shock.... View Details
      Keywords: Political Parties; Politicians; Nash Equilibrium; Political Elections
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      Dal Bo, Ernesto, and Rafael Di Tella. "Capture by Threat." Journal of Political Economy 111, no. 5 (October 2003): 1123–54.
      • October 2003
      • Article

      The Determinants of Board Structure at the Initial Public Offering

      By: Malcolm Baker and Paul Gompers
      This paper describes board size and composition and investigates the role of venture capital in a sample of 1,116 firms' initial public offerings. First, firms backed by venture capital have fewer insider and instrumental directors and more independent... View Details
      Keywords: Governing and Advisory Boards; Venture Capital; Initial Public Offering; Managerial Roles; Power and Influence
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      Baker, Malcolm, and Paul Gompers. "The Determinants of Board Structure at the Initial Public Offering." Journal of Law & Economics 46, no. 2 (October 2003): 569–598.
      • September 2003 (Revised September 2004)
      • Case

      Hearthside Homes

      By: Jason R. Barro, Brian J. Hall and Aaron Zimmerman
      Investigates the "controllability problem" inherent in bonus systems. Ideally, an incentive system accurately measures performance in areas that the individual can control. But most measures are either too broad, including factors outside the influence of the employee,... View Details
      Keywords: Motivation and Incentives; Housing; Performance Evaluation; Construction Industry; Manufacturing Industry; Real Estate Industry
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      Barro, Jason R., Brian J. Hall, and Aaron Zimmerman. "Hearthside Homes." Harvard Business School Case 904-003, September 2003. (Revised September 2004.)
      • 2003
      • Working Paper

      Design Rules: Volume 1, the Power of Modularity: Preface to the Japanese Edition

      By: Carliss Y. Baldwin and Kim Clark
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      Baldwin, Carliss Y., and Kim Clark. "Design Rules: Volume 1, the Power of Modularity: Preface to the Japanese Edition." Harvard Business School Working Paper, No. 04-013, September 2003.
      • 1 Aug 2003 - 6 Aug 2003
      • Conference Presentation

      The Influence of Time Pressure on Creative Thinking in Organizations

      By: Teresa M. Amabile, J. S. Mueller, W. B. Simpson, L. Fleming and C. N. Hadley
      Keywords: Creativity; Cognition and Thinking
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      Amabile, Teresa M., J. S. Mueller, W. B. Simpson, L. Fleming, and C. N. Hadley. "The Influence of Time Pressure on Creative Thinking in Organizations." Paper presented at the Academy of Management Annual Meeting, Seattle, WA, August 01–06, 2003.
      • July 2003 (Revised April 2005)
      • Case

      Branding Citigroup's Consumer Business

      By: Rohit Deshpande and Carin-Isabel Knoop
      In Spring 1998, Citicorp and Travelers merged to create a financial powerhouse that united the bank with Travelers' consumer finance and brokerage businesses, including Salomon Smith Barney and Primerica. It was the first U.S. financial services company to combine... View Details
      Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Relationship Management; Decisions; Asset Management; Investment Banking; Management Teams; Brands and Branding; Relationships; Business and Shareholder Relations; Banking Industry; United States
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      Deshpande, Rohit, and Carin-Isabel Knoop. "Branding Citigroup's Consumer Business." Harvard Business School Case 504-023, July 2003. (Revised April 2005.)
      • 2003
      • Working Paper

      How Communication Links Influence Coalition Bargaining: A Laboratory Investigation

      By: Gary E. Bolton, Kalyan Chatterjee and Kathleen L. McGinn
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      Bolton, Gary E., Kalyan Chatterjee, and Kathleen L. McGinn. "How Communication Links Influence Coalition Bargaining: A Laboratory Investigation." Harvard Business School Working Paper, No. 03-204, June 2003.
      • May 2003
      • Module Note

      Building Capabilities for Experimentation, Learning, and Prototyping

      By: Stefan H. Thomke
      Describes the conceptual foundations and pedagogy for a module on managing experimentation, learning, and prototyping in the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Shows how... View Details
      Keywords: Service Delivery; Product Development; Learning; Technological Innovation; Information Technology; Management
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      Thomke, Stefan H. "Building Capabilities for Experimentation, Learning, and Prototyping." Harvard Business School Module Note 603-089, May 2003.
      • May 2003
      • Article

      How Communication Links Influence Coalition Bargaining: A Laboratory Investigation

      By: Gary E. Bolton, Kalyan Chatterjee and Kathleen L. McGinn
      Keywords: Communication; Alliances; Negotiation
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      Bolton, Gary E., Kalyan Chatterjee, and Kathleen L. McGinn. "How Communication Links Influence Coalition Bargaining: A Laboratory Investigation." Management Science 49, no. 5 (May 2003): 583–598.
      • 2003
      • Book

      When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies

      By: Leslie Perlow
      “Saying yes when you really mean no” is a problem that haunts organizations from start-ups to multi-nationals. It exists across industries, levels, and functions. And it’s exacerbated by a down economy, when the fear of losing one’s job is on everybody’s mind and the... View Details
      Keywords: Conflict and Resolution; Relationships; Business Ventures
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      Perlow, Leslie. When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies. New York: Crown Business, 2003.
      • April 2003
      • Article

      Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited

      By: Mary J. Benner and Michael L. Tushman
      We develop a contingency view of process management's influence on both technological innovation and organizational adaptation. We argue that while process management activities are beneficial for organizations in stable contexts, they are fundamentally inconsistent... View Details
      Keywords: Management; Problems and Challenges
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      Benner, Mary J., and Michael L. Tushman. "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Academy of Management Review 28, no. 2 (April 2003): 238–256. (Winner of Academy of Management Review. Best Paper Award​. Also the 2013 AMR Decade Award winner.)
      • Article

      The Power of Activism: Assessing the Impact of NGOs on Global Business

      By: Debora L. Spar and Lane T La Mure
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      Spar, Debora L., and Lane T La Mure. "The Power of Activism: Assessing the Impact of NGOs on Global Business." California Management Review 45, no. 3 (Spring 2003).
      • March 2003 (Revised March 2004)
      • Case

      P&G Japan: The SK-II Globalization Project

      By: Christopher A. Bartlett
      Traces changes in P&G's international strategy and structure, culminating in Organization 2005, a reorganization that places strategic emphasis on product innovation rather than geographic expansion and shifts power from local subsidiary to global business management.... View Details
      Keywords: Business Subsidiaries; Trade; Globalization; Global Strategy; Innovation Strategy; Business or Company Management; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; Hong Kong; Japan; Taiwan; Europe
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      Bartlett, Christopher A. "P&G Japan: The SK-II Globalization Project." Harvard Business School Case 303-003, March 2003. (Revised March 2004.)
      • March 2003 (Revised April 2006)
      • Background Note

      Scale and Scope in Professional Service Firms

      By: Ashish Nanda
      This case discusses why economies (and diseconomies) of scale and scope exist in professional service firms (PSFs) and how they influence the amount and range of services that PSFs offer. It is distributed with a case that focuses on determining the optimal scale/scope... View Details
      Keywords: Cost Management; Operations; Microeconomics; Service Industry
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      Nanda, Ashish. "Scale and Scope in Professional Service Firms." Harvard Business School Background Note 903-117, March 2003. (Revised April 2006.)
      • Article

      Beyond the Carrot and the Stick: New Alternatives for Influencing Customer Behavior

      By: Frances X. Frei
      Keywords: Motivation and Incentives; Customers; Behavior; Power and Influence
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      Frei, Frances X. "Beyond the Carrot and the Stick: New Alternatives for Influencing Customer Behavior." Harvard Management Update 8, no. 3 (March 2003).
      • 2003
      • Other Unpublished Work

      Strategy Making in Novel and Complex Worlds: The Power of Analogy

      By: G. Gavetti, Daniel Levinthal and Jan W. Rivkin
      Keywords: Strategy; Cognition and Thinking; Measurement and Metrics
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      Gavetti, G., Daniel Levinthal, and Jan W. Rivkin. "Strategy Making in Novel and Complex Worlds: The Power of Analogy." March 2003.
      • February 2003 (Revised December 2006)
      • Case

      Toys "R" Us (A)

      By: Michael G. Rukstad, Dennis A. Yao and Cate Reavis
      In 1992, Toys "R" Us, the pioneer of the "category killer" retail format, faced significant competitive threats from mass discounters and warehouse clubs and was losing market share. This case explores the dynamic sustainability of Toys "R" Us's retailing model, its... View Details
      Keywords: Risk Management; Competition; Supply and Industry; Power and Influence; Retail Industry; United States
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      Rukstad, Michael G., Dennis A. Yao, and Cate Reavis. Toys "R" Us (A). Harvard Business School Case 703-445, February 2003. (Revised December 2006.)
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