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  • All HBS Web  (2,294)
    • People  (4)
    • News  (264)
    • Research  (1,714)
    • Events  (9)
    • Multimedia  (7)
  • Faculty Publications  (920)
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  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

performance of procedures rather than for accurate diagnosis and effective prevention. Aspinall and Hamermesh call for coordinating regulation and reimbursement so that incentives are provided for the right outcomes. Finally, the authors... View Details
Keywords: Martha Lagace
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

customers by doing less." "I have been studying retail in-store logistics," says Ton, "looking at what goes wrong in those 'last 10 yards' of the supply chain—from the store's loading dock to the customer's hands—and how to View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 08 Jul 2013
  • Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

working paper, doctoral student Nathan Craig and professor Ananth Raman introduce a dynamic approach for optimizing the profitability of store liquidation that increases net recovery on cost by 2 to 7 percent of assets on hand, an View Details
Keywords: by Julia Hanna; Retail
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

continuously inspire the passion and confidence for every employee to perform their role at the expected level or better?" (from Barry Cohen), "Will the world be a better place if I do my job well?" (from Mo Bjornestad),... View Details
Keywords: by James Heskett
  • 14 Jan 2014
  • First Look

First Look: January 14

hit-or-miss at most firms. Tackling the problem systematically, of course, will improve the odds of success. Traditional ways of framing this search examine competencies, customer needs, and shifts in the landscape. This article proposes... View Details
Keywords: Sean Silverthorne
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

even in the absence of property rights, SOEs may significantly improve performance, and document 42 Indian state-owned laboratories over 1993-2006—starting from a base of negligible U.S. patents—being granted more patents than all... View Details
Keywords: Martha Lagace
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

https://www.hbs.edu/faculty/Pages/item.aspx?num=52605 Relative Performance Benchmarks: Do Boards Follow the Informativeness Principle? By: Ma, Paul, Jee Eun Shin, and Charles C.Y. Wang Abstract—Relative View Details
Keywords: Sean Silverthorne
  • 09 Apr 2013
  • First Look

First Look: April 9

belonging to the Lowell General Physician Hospital Organization (LGPHO). The case describes the LGPHO physicians' experience during their first two years under the AQC, allowing students to assess the group's performance as well as... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

Paul M. Healy, and Yang Gui Periodical:Journal of Financial Transformation (forthcoming) Abstract Since 1949 Lehman Brothers has used an investment committee to select the top ten recommendations made by its analysts each year. We examine the View Details
Keywords: Martha Lagace
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

obvious place is your own customer base. If you find them there, you should immediately curtail investment in improvements in overserved dimensions because customers will not value them. More critically, you need to consider disrupting... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

described by Levy. Finally, a "culture of maybe" exists when companies are highly analytical, yet also quite uncomfortable with ambiguity. They go to great lengths to gather more information and to perform additional formal... View Details
Keywords: by Martha Lagace
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

employees clam up, the overall performance of an organization often suffers—and the effects can be dire, especially in an industry like health care. “Delivering patient care is one of those situations where timely speaking up can be a... View Details
Keywords: by Michael Blanding; Health
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53251 August 22, 2017 Harvard Business Review Find the Right Metrics for Your Sales Team By: Cespedes, Frank V., and Robert Marsh Abstract—This article reports the results of a survey of key View Details
Keywords: Sean Silverthorne
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

value-creating processes. Diverse analogical training, wherein negotiators compare several different value-creating strategies, was shown to be more effective for learning underlying value-creating principles. This method facilitated transfer to a very distinctive task... View Details
Keywords: Martha Lagace
  • 01 May 2007
  • First Look

First Look: May 1, 2007

field study of public service interns working full-time in randomly assigned teams, taken together positive and negative TERA measured at the time of team formation accounted for 28.1 percent of the variance in team performance ratings... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

1990s, NASA had implemented a program called "Faster, Better, Cheaper," (FBC) which involved making fundamental changes to the way the organization developed unmanned spacecraft. It was a massive organizational transformation effort that sought to deliver... View Details
Keywords: by Sean Silverthorne
  • 03 Feb 2015
  • First Look

First Look: February 3

making the concept of enterprise architecture more operational, improving a firm's ability to analyze its architecture, understand its performance implications, and adapt and View Details
Keywords: Sean Silverthorne
  • 06 Jan 2021
  • Research & Ideas

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

that they can actually achieve, given the other obligations competing for their time. Focus on the habit, not the reward. Incentives, such as a small payment per workout, might have helped study participants form a fitness habit faster. And the potential to lose weight... View Details
Keywords: by Danielle Kost
  • 21 Jan 2014
  • First Look

First Look: January 21

Case 713-522 Microsoft in Korea Microsoft Korea sees a potential opportunity to dramatically improve its subsidiary's performance by actively recruiting and promoting female senior managers in South Korea.... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

the rich at the expense of the poor, and to the healthy at the expense of the sick. How would you like to reassure employees that your idea is in their best interests? A: Consumer-driven health care will improve health care quality by... View Details
Keywords: by Martha Lagace
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