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  • All HBS Web  (8,342)
    • People  (12)
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    • Research  (5,239)
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    • Multimedia  (35)
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  • 04 Sep 2019
  • News

Ask the Expert: Bounce Back

questions about the continuing reign of email and how to put it to use in any industry. How is email monetization different from web optimization? Email monetization places pay-per-click ads directly into emails that are sent by publishers, and advertisers View Details
Keywords: Jen McFarland Flint
  • 01 Dec 2020
  • News

Invest in the New Abnormal

need to adjust to the new reality that customers prefer not to come into their stores. B2C firms must enhance their delivery and pickup options and provide incentives [such as rewards points for using a mobile app] to customers to... View Details
  • 01 Jun 2003
  • News

HBS Releases First-Ever Financial Report

performance demonstrated the value of this approach,” writes HBS CFO and Associate Dean for External Relations Donella M. Rapier (MBA 1992) in the report. “Alumni response to the report reflects the... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 06 May 2008
  • News

Small World? Read Nil about It

occurring in cable and broadcast TV.) Indeed, just three years after 9/11, front-page coverage of foreign news in American newspapers had dropped to its lowest point ever. If it were not for Iraq or the occasional natural disaster... View Details
Keywords: Garry Emmons; Information
  • 01 Mar 2007
  • News

Faculty Books

of globalization continues today. Business Solutions for the Global Poor edited by V. Kasturi Rangan, John A. Quelch, Gustavo Herrero, and Brooke Barton (Jossey-Bass Publishers) This book, edited by HBS professors and associates, presents... View Details
Keywords: Administration of Economic Programs; Government; Management of Companies and Enterprises; Management
  • 08 Jan 2025
  • News

Mapping Pain Points at the IRS

Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government
  • 01 Mar 2005
  • News

Better Care at Lower Cost

As the opening presenter at the two-day conference, sponsored by the HBS Health Industry Alumni Association, Christensen made the case for how disruptive innovation could give consumers access to simpler, less expensive, quality care.... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 01 Jun 1999
  • News

McArthur Hall Dedication

of the six-story, 96,000-square-foot brick building to pay tribute to McArthur, his wife, Natty, and their family, who arrived in a procession led by a bagpiper from the Boston Police Department. "This is a special day View Details
  • 01 Sep 2004
  • News

Alumni Board Wraps Up Year

The committee work they do on behalf of the School and our alumni will pay dividends for years to come. Ted Fischer (PMD 71, 1996) President HBS Alumni Association View Details
Keywords: Ted Fischer; Educational Support Services; Educational Services
  • 01 Jun 2002
  • News

Up to the Challenge: Lori Schock - Listen and Learn

reduced the deductible students have to pay before being reimbursed for prescriptions from over $700 to under $200. “This was a true team effort, with many students working together,” she notes. “It was... View Details
Keywords: Kathleen Brill
  • 01 Jun 2010
  • News

$how Me the Money

corporation, the company pays only those marginal taxes that are charged in the tax haven. The subsidiary in country C may in turn sell the copiers on the open market for $1,500 each, allowing it to claim,... View Details
Keywords: Garry Emmons; Administration of Economic Programs; Government; Executive, Legislative, and Other General Government Support; Government; Legal Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2012
  • News

An Intellectual Capital: Some Influential HBS Ideas, at a Glance

The Balanced Scorecard, an influential book on strategic performance management and control. 1997 Robert Merton and Myron Scholes win the Nobel Memorial Prize in Economic Sciences for a new method to... View Details
Keywords: Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2019
  • News

Accelerating a Gas-on-demand Startup

often visiting company parking lots; businesses have been one of Yoshi’s best customers, paying the service’s monthly subscription fee as a job perk for their employees. Yoshi’s eliminate-the-gas-station... View Details
Keywords: April White; startups; on-demand economy; entrepreneurship; Personal Services
  • 01 Oct 2001
  • News

New Economy Notables: Peter C. Wendell

Peter Wendell In 1982, with almost a decade of experience at IBM under his belt, Peter Wendell went "searching for the country's next IBMs," as he puts it. Enlisting the help of some friends (including classmate Gil Lamphere), he founded... View Details
Keywords: Young, Susan; Finance
  • 01 Jun 2008
  • News

Let’s Celebrate! HBS is 100 Years Young

A BIG DAY FOR THE HBS COMMUNITY: At the School’s centennial birthday, in a tent on the HBS tennis courts, students, staff, and faculty react to the jaw-dropping music and dance talent of friends and colleagues. Exotic Indian dancing, cool... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jan 2004
  • News

Donald P. Nielsen, MBA 1963

Former Chairman, President & Chief Executive Officer, Hazleton Laboratories Corporation Former President, Seattle School Board Return to Alumni Achievement Awards main page EARLIER EDUCATION University of Washington, 1960 B.A., Business LIFELONG LESSON FROM HBS "HBS... View Details
  • 01 Dec 2018
  • News

3-Minute Briefing: Jeffrey Dunn (MBA 1981)

building effective executive teams, developing and implementing a sound strategy and performance management. Interested in staying up-to-date with news about issues and trends impacting the nonprofit sector but not sure where to start?... View Details
Keywords: April White
  • 01 Dec 2018
  • News

Case Study: Your Data, Your Health

the cost of paying for health insurance subscribers, which will bring higher returns for the insurance company. We have seen this in the drug Angiomax by the Medicines Company.... View Details
Keywords: Jen McFarland Flint
  • 01 Feb 2013
  • News

Growth Strategy Has Double Bottom Line

playbook, but it has cultivated an additional source of revenue: the sale of conservation easements. Lyme Timber buys pieces of land targeted by conservation groups such as the Nature Conservancy and the Trust for Public Land, which View Details
Keywords: Louisa Rigali; Forestry and Logging; Agriculture; Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Sep 2009
  • News

Make the Most of HBS Alumni Resources

performance and submitted recommendations for instituting a formal volunteer recognition program. In the coming year, the board will concentrate on offering real-time feedback on issues presented by the... View Details
Keywords: Educational Support Services; Educational Services
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