Operating Model - Publications - Faculty & Research

01 Sep 2011
News

Charged Up

Image by Digital Art/Corbis Related Links Listen to a podcast of Professors Rawi Abdelal, Forest Reinhardt, and Richard Vietor discussing the future of energy The catch-all “green” category covers a range of industries, from wind and solar power to alternative fuels... View Details

Keywords: Julia Hanna; batteries; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing

03 Dec 2024
News

From One to Many

In the years after Keith Ferrazzi (MBA 1992) published Never Eat Alone, he confessed some reluctance in being labeled “the networking guy.” “But 20 years after writing that first book, and after coaching thousands of teams, I’ve finally recognized there’s a... View Details

01 Dec 2014
News

Taking Tailoring High Tech

width and lining options. But instead of measuring tapes, there’s Molly, a 3D scanner that creates a mathematical model of the shopper’s body. The more than 200,000 measurements collected in just seven seconds are translated into patterns... View Details

Keywords: April White; fashion

2012
Chapter

Sustainable Cities: Oxymoron or the Shape of the Future?

By: Robert G. Eccles, Annissa Alusi, Amy C. Edmondson and Tiona Zuzul

Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic increases in urbanization. This paper reviews the goals, business models, and partnerships involved in eight early "ecocity" projects to begin to... View Details

Keywords: Environmental Sustainability; City; Urban Development; Infrastructure; Housing; Urban Scope; Business Ventures; Business Model; Green Technology Industry

Citation

01 Mar 2019
News

Case Study: Off to a Fine Art

is filling a market need, and the first-year revenue response is confirmatory. Since many events like weddings are planned far in advance, I suspect that Clay can still deploy a consignment model until it builds up the needed inventory by... View Details

Keywords: Jen McFarland Flint

October 2003
Case

Taiwan Semiconductor Manufacturing Company: Building a Platform for Distributed Innovation

By: Marco Iansiti and Marcin Strojwas

Surging costs of building a state-of-the-art fabrication facility were pushing firms to outsource manufacturing while advanced technologies were requiring a tighter coupling between design and manufacturing. Explores the development of strategy in this environment.... View Details

Keywords: Strategy; Business Model; Networks; Product Design; Production; Decisions; Customer Relationship Management; Supply Chain Management

Citation

Educators

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01 Jun 2009
News

Dispatches from the Global Classroom

their model, and effect the greatest social change. The discussion continues over lunch, with many students ignoring plates of sandwiches in favor of one-on-one conversations with CB executives. Some come away enthused about the organization’s View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services

10 Mar 2015
First Look

First Look: March 10

Abstract—No abstract available. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/international_comparison_6f4a5ffb-82d4-471e-991f-90744f72e677.pdf February 2015 Business Model Innovation: The Organizational Dimension A... View Details

Keywords: Carmen Nobel

20 Mar 2012
First Look

First Look: March 20

PublicationsCapitalism: Its Origins and Evolution as a System of Governance Author:Bruce R. Scott Publication:Springer-Verlag, 2011 Abstract Two systems of governance, capitalism and democracy, prevail in the world today. Operating... View Details

Keywords: Sean Silverthorne

03 Jun 2002
What Do You Think?

Are We Entering an Era of European Management Leadership?

produce sustained economic superiority or a model to be emulated in the U.S. is debatable. While some would like to see a convergence around the best features of the European and U.S. approach to management, there was limited confidence... View Details

Keywords: by James Heskett

Web

Challenges and Opportunities in the Restaurant Industry - Course Catalog

chains, and evaluate opportunities inherent in typical restaurant business models as well as those created by disruptive changes affecting and shaping the industry. Michael and Andy will co-teach the course using written cases, as well as... View Details

Profile

Sara Roedner

Director of Operations of the 2011 Retail & Luxury Goods Club conference and will be one of the conference vice presidents next year. "Managing panelists, speakers, and vendors simulates the situations I'll meet in various... View Details

Profile

Caitlin Reimers

"accelerating my operations skills and knowledge; it would put some structure on things I'd learned in the workplace." Choosing HBS, "was not a challenging decision. Going to class with a diverse and interesting group of... View Details

Web

Strategy and Technology - Course Catalog

technology-intensive firms? And how can they build and sustain value in emerging technologies? Industries covered range widely, including Generative AI, esports, autonomous vehicles, collaboration tools, cybersecurity, cloud services, e-commerce, social networking,... View Details

11 Apr 2018
News

The First Five Years: Regan Turner (MBA 2013)

Photos courtesy of Regan Turner Regan Turner (MBA/MPP 2013) is executive director of The Mission Continues, a national nonprofit that “deploys” military veterans to community-impact projects to help them find purpose and to serve as role View Details

11 Jan 2000
Research & Ideas

Calling All Managers: How to Build a Better Call Center

institution meets and exceeds a customer's expectations in every interaction." In research focused on 11 major financial institutions, Frei, Evenson and Harker created a model demonstrating precise links among three main elements (or... View Details

Keywords: by Martha Lagace; Service; Financial Services

13 Dec 2018
Blog Post

Working at the Intersection of Business and Environment

the recent Climate Change Challenge assignment in Technology & Operations Management, a required first-year course taught by Mike Toffel, Senator John Heinz Professor of Environmental Management and BEI faculty chair. More than 900... View Details

Web

Winning with Digital Platforms Online Course | HBS Online

Operating Models Navigating Transition Is Transitioning to a Platform Right for You? Featured Exercises Articulate the benefits of transitioning a product or service into a platform Detect and anticipate how... View Details

Career Coach

Philippe Taieb

positions for The Nature Conservancy, the world's largest environmental nonprofit, and was also the Director of International Operations at City Year, a youth service organization. Outside HBS, Philippe is a consultant and a coach. He... View Details

Keywords: Consulting; Consumer Products; Education; Emerging Markets; Entrepreneurship; Government; Health Care; Manufacturing; Social Enterprise; Sports; Clean Technology; Energy

25 Feb 2015
Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

hedge fund, an Amazon employee focused on retail data, and a forecaster at General Electric," says HBS David Sarnoff Professor of Business Administration Marco Iansiti, who serves as faculty chair of the initiative and head of the Technology and View Details

Keywords: by Julia Hanna; Education; Technology

Publications