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Show Results For
- All HBS Web
(4,464)
- People (24)
- News (1,666)
- Research (1,456)
- Events (6)
- Multimedia (26)
- Faculty Publications (1,003)
- 01 Jun 2023
- News
Cultivating Prosperity in Afghanistan
extension, cultivate peace and economic opportunity in a region where growing saffron has become a more viable alternative to growing opium. “What better way to use our HBS education than for sustainable agriculture and business in... View Details
Keywords: Jennifer Gillespie
- Web
Polaroid: At The Intersection of Science & Art: Edwin H. Land and the Polaroid Corporation
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
- 24 May 2017
- News
Adebayo O. Ogunlesi, JD/MBA 1979
Independent Director, Goldman Sachs Chairman and Managing Partner, Global Infrastructure Partners As a student of philosophy, politics, and economics at Oxford, Bayo Ogunlesi learned that some lectures were optional. Several weeks into... View Details
Keywords: Susan Young
- 31 Oct 2023
- News
Securing a Resilient Future for Senegal
Sijh Diagne (photo by Michael Bucher) In March 2020, Sijh Diagne (MBA 2017) was asked to serve as an advisor to Senegal’s minister of economy, planning, and cooperation. He was charged with leading the country’s private-sector development; but just as became the case... View Details
- Web
Esteves Hall | About
team. He was inspired to pursue this undertaking because of his interest in education and in opportunities to improve management education in Brazil by sharing best practices... View Details
- 01 Sep 2023
- Blog Post
Harvard Business School Announces 2023 Goldsmith Fellows
strategy to help improve student outcomes in Washington state, and supported the postsecondary education team to determine how technology can boost college advisors’ productivity and improve student outcomes at lower resourced... View Details
- Web
The Art of American Advertising: 1865 - 1910
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
- 08 Apr 2014
- First Look
First Look: April 8
August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial... View Details
Keywords: Sean Silverthorne
- 2022
- Working Paper
Training, Communications Patterns, and Spillovers Inside Organizations
By: Miguel Espinosa and Christopher T. Stanton
We study direct productivity changes and spillovers after a randomized training program for the frontline workers in a Colombian government agency. While trained workers improved their individual production, we also find substantial spillovers that affected managers'... View Details
Keywords: Spillovers; Labor Productivity; Firm Objectives, Organization, And Behavior; Training; Performance Productivity
Espinosa, Miguel, and Christopher T. Stanton. "Training, Communications Patterns, and Spillovers Inside Organizations." NBER Working Paper Series, No. 30224, July 2022. (Revise and Resubmit at Journal of Political Economy .)
- Web
Faculty - Creating Emerging Markets
Professor of Business Administration Research Interests : customer behavior , customer satisfaction , service management , service operations , service quality Interviews Prithvi Raj Singh Oberoi Ramon Casadesus-Masanell Herman C.... View Details
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
others, being customer-driven, etc. Their managements have concluded that it is too difficult and costly to try to change the attitudes of adults. As a result, they release those unable to work and manage... View Details
Keywords: by by Jim Heskett
- 23 Mar 2022
- Blog Post
Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit
after undergrad. But Gupta also spent several years at the Pratham Education Foundation, one of India’s largest educational nonprofits—work that earned him a Horace W. Goldsmith Fellowship for social... View Details
- 09 May 2017
- First Look
New Research and Ideas, May 9
organization during “bad times”? Using two large micro datasets on firm decentralization from U.S. administrative data and 10 OECD countries, we find that firms that delegated more power from the Central Headquarters to local plant View Details
Keywords: Sean Silverthorne
- 01 Jun 2024
- News
From Chalkboards to Chatbots
missed and find out what else they recommend,” says Kathryn Fitzgerald, manager of Strategic Research Services at the library—the human in charge of the project that launched last November. Those who are interested in subscribing to it or... View Details
- Web
Online Leadership Principles Course | HBS Online
Distinguished Management Educator "Become a more versatile leader who can mobilize others by immersing yourself in real-world leadership challenges, self-assessments, and 360-degree feedback from colleagues... View Details
- January 2014
- Case
Social Strategy at Cisco Systems
By: Mikolaj Jan Piskorski, Daniel Malter and Aaron Smith
In April 2013, Jeanne Beliveau-Dunn, vice president and general manager for Learning@Cisco Systems, was planning the future of the Cisco Learning Network, an online platform hosted at Cisco.com. Since its launch in 2008, the Cisco Learning Network provided content to... View Details
Keywords: Networks; Digital Platforms; Internet and the Web; Competency and Skills; Learning; Web Services Industry
Piskorski, Mikolaj Jan, Daniel Malter, and Aaron Smith. "Social Strategy at Cisco Systems." Harvard Business School Case 714-475, January 2014.
- 01 Oct 2021
- News
Fueling the Faculty Pipeline
“brought finance to life for me,” he says. In addition to being an excellent teacher, Glauber introduced Melwani in 1985 to Steve Schwarzman (MBA 1972), cofounder of Blackstone, the firm Melwani joined in 2003 and where he is now senior View Details
- 01 Sep 2013
- News
Dynamic Duo
Steve Pagliuca and Judy Pagliuca New HBS Fund Chairs Steve Pagliuca (MBA 1982) and Judy Pagliuca (MBA 1983) know the importance of giving back. Steve, a managing director of Bain Capital and co-owner of the Boston Celtics, serves as a... View Details
- 28 Feb 2019
- News
New Program Will Develop Leaders of Innovative Ventures
increasingly crucial to business and society. “By exposing undergraduates to management principles, we hope to change the leadership trajectory of even more individuals of tremendous promise earlier in their lives and careers,” he... View Details
D. Quinn Mills
Daniel Quinn Mills provides thought leadership in several fields including leadership, strategy, venture capital, finance, economics and geopolitics. He has been a director of publicly-listed firms and is currently a director of several closely-held private... View Details