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  • All HBS Web  (4,226)
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  • 16 Sep 2014
  • First Look

First Look: September 16

Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how Schultz and his team saved Starbucks from near collapse, by both executing a deep,... View Details
Keywords: Sean Silverthorne
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

because an animator almost inadvertently added his understanding of the character, his slice of genius, in the process of animation, and that led the director to reconceive the character in a subtle but important way. The problem, as it... View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 15 Mar 2011
  • First Look

First Look: March 15

above 5% annually and continue the country's leadership role among emerging economies. Between 2003 and 2010, Brazil benefited from strong economic growth and stable policies under the Lula administration. Brazil also increasingly led the... View Details
Keywords: Sean Silverthorne
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

thousands of babies and led to the collapse of several domestic infant formula brands, Beingmate—whose products tested clean—had risen to become a leader among China’s many infant formula brands. But while Beingmate was not implicated in... View Details
Keywords: Carmen Nobel
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

exposure to peers’ creative work) and on the value of creative work and the attendance of salespeople working for stores in divergent markets where customers had distinctive needs requiring customized service. We also find weak evidence that the system View Details
Keywords: Re: Multiple Faculty
  • 22 Nov 2016
  • First Look

November 22, 2016

many issue areas, Indian gaming has probably generated the greatest amount of activity in recent years. In particular, the negotiations that led to the immense success of the Pequot gaming operation in Connecticut have become almost... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

audit team, but also at how the audit was conducted, as well as external factors in the country that might influence company response. They found a number of factors that led to improvements—and moreover, that some of their effects were... View Details
Keywords: by Michael Blanding
  • 22 Dec 2015
  • First Look

December 22, 2015

led to cuts in basic public services, declines in population, and significant urban blight. The State of Michigan appointed an emergency manager, Kevyn Orr, to lead the city though the restructuring process. In March 2014, Orr and his... View Details
Keywords: Carmen Nobel
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

engage in collective behaviors that diminish their ability to do so. Sarah Jane Gilbert:What led you to study the effects of performance pressure on work teams? Heidi Gardner: I experienced similar team dynamics when I worked in a... View Details
Keywords: by Sarah Jane Gilbert
  • 23 Jun 2009
  • First Look

First Look: June 23

percent. Consistent with theory, we show that entry led to a redistribution of surgeries from lower- to higher-quality surgeons. The value of the improved outcomes due to this redistribution was roughly equal to the additional fixed costs... View Details
Keywords: Martha Lagace
  • 20 May 2013
  • Research & Ideas

The Long-Term Fix to US Competitiveness

Democrat-Republican nonsense. They get elected to help people, but it's criminal those people in Washington don't work together, don't speak together." Likewise, Michael E. Porter, Bishop William Lawrence University Professor, and Jan W. Rivkin, Bruce V. Rauner... View Details
Keywords: by Stephanie Schorow & Harvard Gazette
  • 07 May 2008
  • Research & Ideas

The Intellectual History of Harvard Business School

elsewhere. The Leadership and Organizational Behavior course in the First Year of the MBA program has a number of daunting assignments. First, it has to overcome the skepticism that some people have about whether leadership can in fact be taught. Then it must locate... View Details
Keywords: by Richard S. Tedlow; Education
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

summarized, “If he’d stuck to coaching and coaching alone during his time in Philadelphia, things just might have been different for Kelly in the NFL.” We revisit Carroll as another example of what can befall leaders. In his second opportunity as an NFL head coach, he... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 27 Sep 2011
  • First Look

First Look: September 27

development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a... View Details
Keywords: Sean Silverthorne
  • 22 Jun 2009
  • Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

to monitor TARP expenditures and recommend regulatory reforms. Led by Harvard Law School professor Elizabeth Warren, the panel recruited Moss, an expert in risk management, to provide historical context to the financial crisis and a... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

from within (the CFO was 31-years-old and had spent a decade working at the company). On the other hand, employees were encouraged to make the juice bars their homes. There were no required uniforms or scripts on how to interact with customers. This strategy had View Details
Keywords: Sean Silverthorne
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

jurisdiction of creditors and debtors. Local dollar-denominated credits and liabilities were converted on a 1:1.40 ratio, while obligations held with foreign entities continued to be enforceable at the new rate of 1:3. The crisis led to... View Details
Keywords: Martha Lagace
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

business holdings. The traditional Argentine newspaper La Nación provides an example of such a shift, when in 1996 a change in ownership of the controlling stake led to the appointment of Julio Saguier as board chairman. Saguier was... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 02 Sep 2019
  • What Do You Think?

Are Overlooked Forces Shielding the US from Severe Economic Downturns?

of “just in time” inventory management that led to greater speed and dependability among manufacturers and suppliers of logistics services to companies like Toyota and others. Of course, the concept was facilitated by the internet. What... View Details
Keywords: by James Heskett; Service
  • 21 Apr 2003
  • Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

birds. But developing feather-covered wings didn't get the job done. Rather, it was understanding the circumstances of what made flight possible, starting with Bernoulli's theory of lift, that led to experimentation and ultimately manned... View Details
Keywords: by Sean Silverthorne
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