John A. Quelch - Publications - Faculty & Research

Web

Advanced Negotiation: Great Dealmakers, Diplomats, and Deals - Course Catalog

truly worthwhile purposes. In a closely related project at Harvard, faculty have conducted detailed interviews with former American Secretaries of State—Henry Kissinger, George Shultz James A. Baker, III, Madeleine Albright, Colin Powell,... View Details

08 Jun 2023
News

Three Alumni Clubs Celebrate Leadership, Community, and History over Dinner

Baker Foundation Professor, Emeritus William A. Sahlman presented the Entrepreneurship Award to Michael Martin (MBA 2015), founder and CEO of RapidSOS, an advanced emergency technology company that powers safety, security, health, and... View Details

Keywords: Margie Kelley

10 Mar 2011
What Do You Think?

To What Degree Does the Job Make the Person?

what extent does the job make the person rather than vice-versa? Can it be predicted? If so, what does this mean for management recruiting and development in the future? What do you think? References: Joshua M. Ackerman, Christopher C. Nocera, and View Details

Keywords: by James Heskett

01 Feb 1997
News

OPM Celebrates 21st Anniversary at Gala Florida Reunion

B. Clark, an ambitious academic program led by several HBS faculty members, and a variety of social activities. Norman A. Berg, MBA Class of 1958 Professor of Business Administration and chair of the OPM Program, welcomed participants at... View Details

October 2010
Supplement

Toyota Recalls (C): Bumpy Road Ahead

By: John A. Quelch, Carin-Isabel Knoop and Ryan Johnson

Between February and July 2010, Toyota sales recover thanks to the use of extensive PR and sales incentives. Yet recalls continue. Can Toyota stem the tide and correct its organizational flaws to address the underlying issues? View Details

Keywords: Safety; Organizational Change and Adaptation; Sales; Auto Industry

Citation

Purchase

November 1996 (Revised December 1996)
Case

Rogers Communications, Inc.: The Wave

By: John A. Deighton, Karsten Voermann and Reginal Gilyard

Rogers Communications, Inc., Canada's largest cable television provider, is deciding how it should respond to developments that appear to portend the convergence of its industry with the computing and telecommunications industries. In particular, it is investigating... View Details

Keywords: Decisions; Innovation and Invention; Marketing Strategy; Market Entry and Exit; Internet and the Web; Mobile and Wireless Technology; Consumer Behavior; Technology Adoption; Telecommunications Industry; Canada

Citation

Educators

Purchase

01 Jun 2016
News

Alumni and Faculty Books for June 2016

Chappaquiddick Island where he grew up. God and Money: How We Discovered True Riches at Harvard Business School by John Cortines and Gregory Baumer (both MBA 2015) (Rose Publishing) The authors tell a story of God’s transforming power and... View Details

Article

Leading Boldly

By: Ronald A. Heifetz, John V. Kania and Mark R. Kramer

Citation

Find at Harvard

Register to Read

1984
Chapter

Structural Determinants of Ratios of Promotion and Advertising to Sales

By: John A. Quelch, Cheri T. Marshall and Dae R. Chang

Citation

November 2013
Article

Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping

By: Jill Avery, Thomas Steenburgh, John A. Deighton and Mary Caravella

Buying a product has never been easier. Consumers can shop online, over the phone or via mail order, from home or on the go, and if they want to experience touch and feel, they can also visit a "real" store. Often, one and the same retailer offers several of these... View Details

Keywords: Channel Management; Retailing; Marketing; Marketing Channels; Marketing Strategy; E-commerce; Retail Industry; United States

Citation

Find at Harvard

Read Now

September 2004 (Revised June 2005)
Case

Hancock Land Company and Hancock Lumber Company (A)

By: John A. Davis, Dwight B. Crane and Kelly M. Mulderry

After inheriting the leadership of their family's land and lumber companies, Matt and Kevin Hancock struggled with how to revise their internally focused governance system. View Details

Keywords: Family Business; Governance; Leadership Style; Growth Management; Organizational Change and Adaptation

Citation

Educators

Purchase

January 1977 (Revised June 1978)
Case

Century Paper Corp.

By: John P. Kotter, Richard E. Walton and Leonard A. Schlesinger

Keywords: Pulp and Paper Industry

Citation

Find at Harvard

07 Apr 2009
First Look

First Look: April 7, 2009

nonempty and coincides with the set of weakly setwise stable matchings. For strongly substitutable preferences, the set of pairwise stable matchings coincides with the set of setwise stable matchings. How to Market in a Downturn Authors:John View Details

Keywords: Martha Lagace

2019
Working Paper

Understanding and Overcoming Roadblocks to Environmental Sustainability. Past Roads and Future Prospects

By: Ann-Kristin Bergquist, Shawn A. Cole, John Ehrenfeld, Andrew A. King and Auden Schendler

This working paper examines key barriers to business sustainability discussed at a multidisciplinary conference held at the Harvard Business School in 2018. Drawing on perspectives from both the historical and business literatures, speakers debated the historical... View Details

Keywords: Environmental Sustainability; Problems and Challenges; History; Governing Rules, Regulations, and Reforms; Opportunities

Citation

Read Now

18 Mar 2008
First Look

First Look: March 18, 2008

Working PapersWhere Does It Go? Spending by the Financially Constrained Authors:Shawn A. Cole, John Thompson, and Peter Tufano Abstract In this paper, we analyze the spending decisions of over 1.5 million... View Details

Keywords: Martha Lagace

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

but we always have to keep our integrity, values, and goals." Clark Phippen assured us that leadership is up to the task, saying that "true leaders can easily address the challenges you describe without the 'academic' complexity you and View Details

Keywords: by James Heskett

01 May 2015
News

Celebrating and Supporting Leadership

John B. Hess (AB 1975, MBA 1977). As of the two-year anniversary, 25 regional events have taken place from Miami to Mumbai. In Chicago and New York, audiences were empowered by Associate Professor Amy Cuddy’s explorations into... View Details

Keywords: Educational Services

2022
Working Paper

The Routledge Handbook of Digital Consumption, Chapter 41: The Internet’s Effects on Consumption: Useful, Harmful, Playful

By: John A. Deighton and Leora Kornfeld

This chapter considers how digital culture has changed over the past decade, as the internet has grown its scope and user base. Billions around the world connect daily to an ever-expanding set of applications. A framework for thinking about digital effects is offered:... View Details

Keywords: Digital Culture; Internet and the Web; Consumer Behavior; Society

Citation

Read Now