Interviewing - Publications - Faculty & Research

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

this hybrid approach is allowing companies to replace traditional customer interviews and focus groups, according to Amano and his colleagues. Understanding what prompts a customer to purchase a product—a concept known as attribution—is... View Details

Keywords: by Kristen Senz

01 Dec 2022
News

Singing to the Corn

edition of Corn Among the Indians of the Upper Missouri, a book originally published in 1917. Featuring interviews with women planters recalling the tools, methods, and seed varieties their tribes had used, the book was a “treasure... View Details

Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

interview than the interviewee." According to Wally Bock, "When I conducted research I found that the more effective supervisors spent the bulk of their performance evaluation meeting time talking about the future." Forced... View Details

Keywords: by Jim Heskett

06 Nov 2018
Research & Ideas

8 Ways to Make Olympic Stadiums Useful After the Games End

research—which draws on some 30 field interviews with key site managers—demystifies the factors that prevent an Olympic site from becoming a white elephant. “Hosting the Olympics, especially the larger Summer Games, is a globally... View Details

Keywords: by Julia Hanna; Sports

Web

Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

New Medium Medium of Artistic Expression A NOBLE PROTOTYPE OF INDUSTRY Harvard Business School and Polaroid Innovation and Entrepreneurship TIMELINE POLAROID FILMS RESEARCH LINKS Digital Archival Resources Archival Collections Bibliography SITE CREDITS 60. Ibid. 61.... View Details

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

forecasts as well as decisions about inventory. In this interview with HBS Working Knowledge, Oliva and Watson say a key to understanding and avoiding supply chain inefficiency may be a better understanding of the behavioral side of the... View Details

Keywords: by Sarah Jane Johnston

2015
Working Paper

Competitiveness and Clusters: Implications for a New European Growth Strategy

By: Christian H.M. Ketels

This paper develops policy recommendations on the use of cluster-based economic policies and the adoption of a new concept of competitiveness in the context of the new growth path that WWWforEurope aims to outline.
A first section discusses and derives an... View Details

Keywords: Competitiveness; Clusters; Economic Policy; European Union; Competition; Industry Clusters; Policy; Economic Growth; European Union

Citation

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05 Dec 2016
Research & Ideas

How The 2016 Presidential Candidates Misled Us With Truthful Statements

Others With Truthful Statements.) And it has certainly wormed its way into the political spectrum. The research paper Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others opens with excerpts from a January 21, 1998, PBS NewsHour View Details

Keywords: by Dina Gerdeman

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

“Slow is smooth. Smooth is fast.” The best entrepreneurs are taking this slower moment to re-examine their key business processes and make sure that they’re running them more effectively and efficiently. Train your interviewers (Who has... View Details

Keywords: by Jeffrey Bussgang

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

greatest source of wealth for most families. In this interview Segel discusses the importance and fascination of real estate, and three important trends remaking the industry: institutionalization, environmentalism, and globalization.... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

Business School. Tedlow spent several years researching and interviewing Grove, to the point of inhabiting a small cubicle in Intel's Santa Clara, California headquarters. Although Grove participated with Tedlow, he did not review the... View Details

Keywords: by Sean Silverthorne; Computer

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

Citation

Educators

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Web

Launching Tech Ventures | HBS Online

Description of silent animated video above: Learner scrolls through video interviews from prominent business leaders About the Professor Jeffrey Bussgang Launching Tech Ventures Senior Lecturer of Business Administration “Whether you’re a... View Details

Web

Business Economics Online Course | HBS Online

case-based examples brought to life by industry-leading companies, including Ace Ticket, The New York Times, Penguin Random House, Amgen, and Bonobos. Description of silent animated video above: Learner scrolls through video interviews... View Details

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

extremely costly to both the firm and the individual. —Leslie A. Perlow But it is time to take the gilt off silence. Our research shows that silence is not only ubiquitous and expected in organizations but extremely costly to both the firm and the individual. Our View Details

Keywords: by Leslie A. Perlow

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, published in the journal Organization Science, Nagle interviewed technology professionals and examined data from the Linux Foundation on... View Details

Keywords: by Kristen Senz; Computer

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

search firms in the world, with billings last year of almost $300 million. Applicants-all of whom must have an advanced degree such as an MBA or Ph.D.-face a gauntlet of 25 to 35 interviews with partners and associates in at least 3 of... View Details

01 Dec 2015
Blog Post

What is the HBS FIELD Program?

is structured around “Design Thinking” and teachings based off IDEO - deep customer observations, brainstorming, prototyping and testing. You are given multiple opportunities to put the consumer first through in-depth interviews and data... View Details

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

ongoing enticement for Birnbaum and the other alumni interviewed for this article. "Luxury goods are in essence a highly creative field," notes Thuy T. Tranthi (HBS MBA '93), president of Thomas Pink USA, the London-based... View Details

Keywords: by Julia Hanna; Consumer Products

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

very quickly ... It's really within that first year that they start to say, ‘This doesn't feel quite right.'" “It happens very quickly,” says Groysberg, reflecting on interviews with college students and young professionals conducted for... View Details