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  • All HBS Web  (7,606)
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  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

that we can thrive. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53562 forthcoming Customer Needs and Solutions In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions By:... View Details
Keywords: Sean Silverthorne

    Shikhar Ghosh

    Shikhar Ghosh is a Professor of Management Practice in the Entrepreneurial Management Unit. He currently teaches in the elective curriculum and is the course head for 3 Technologies that will Change the World. Shikhar received the Apgar Award for innovation in... View Details

    • April 2015 (Revised June 2020)
    • Case

    Comcast Corporation (A)

    By: Sunil Gupta, Henry McGee, Felix Oberholzer-Gee and Margaret L. Rodriguez
    In March 2015, the U.S. television industry received a major wake-up call. HBO, a premium cable channel with over 30 million subscribers, had announced it would begin offering a standalone streaming service. This new service would allow customers to bypass the cable... View Details
    Keywords: Cable Television; HBO; Industry Evolution; Television Entertainment; Disruption; Business Model; Competitive Strategy; Media and Broadcasting Industry
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    Gupta, Sunil, Henry McGee, Felix Oberholzer-Gee, and Margaret L. Rodriguez. "Comcast Corporation (A)." Harvard Business School Case 715-457, April 2015. (Revised June 2020.)
    • June 2024
    • Teaching Note

    Beamery: Using Skills and AI to Modernize HR

    By: Boris Groysberg, David Lane, Susan Pinckney and Alexis Lefort
    Teaching Note for HBS Case No. 424-004. Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management... View Details
    Keywords: Analysis; Business Growth and Maturation; Business Model; Business Startups; Business Plan; Disruption; Transformation; Talent and Talent Management; Decisions; Diversity; Ethnicity; Gender; Nationality; Race; Residency; Higher Education; Learning; Entrepreneurship; Fairness; Cross-Cultural and Cross-Border Issues; Global Strategy; Growth and Development; AI and Machine Learning; Digital Platforms; Disruptive Innovation; Technological Innovation; Job Offer; Job Search; Knowledge Acquisition; Knowledge Use and Leverage; Product; Mission and Purpose; Strategic Planning; Problems and Challenges; Corporate Strategy; Equality and Inequality; Valuation; Value Creation; Employment Industry; United Kingdom
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    Groysberg, Boris, David Lane, Susan Pinckney, and Alexis Lefort. "Beamery: Using Skills and AI to Modernize HR." Harvard Business School Teaching Note 424-072, June 2024.
    • 2012
    • Dictionary Entry

    Learning from Failure

    By: Mark D. Cannon and Amy C. Edmondson
    Failure is defined as an outcome that deviates from expected and desired results. Learning from failure describes processes and behaviors through which individuals, groups and organizations gain accurate and useful insights from failures and modify future behaviors,... View Details
    Keywords: Learning From Failure; Failure; Learning; Behavior; Organizational Change and Adaptation
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    Cannon, Mark D., and Amy C. Edmondson. "Learning from Failure." In Encyclopedia of the Sciences of Learning, edited by Norbert M. Seel, 1859–1863. New York: Springer, 2012.
    • 01 Sep 2015
    • News

    How your lack of self-control might actually boost your savings

    • 30 Mar 2021
    • News

    Remote-work expert on companies wanting a return to normalcy: ‘The way it was can never be again’

    • 27 Sep 2011
    • News

    On the Silk Road again

    • 03 Jul 2025
    • Video

    Why Ferrari's CEO says climate change is their opportunity (not threat) + EV timeline revealed

    • Program

    The Women's Leadership Forum

    build trust, and work more effectively with a diverse range of colleagues Make decisions with greater confidence under a variety of conditions Take control of your career Identify the best path for your career Assess opportunities for new roles or responsibilities... View Details
    • May 2019
    • Article

    The Role of Gatekeepers in Capital Markets

    By: Sugata Roychowdhury and Suraj Srinivasan
    Gatekeepers in financial markets have the power to provide the institutional stability, fortitude and direction necessary for the development and the smooth functioning of capital markets. At the same time, they are often motivated by their own private incentives.... View Details
    Keywords: Gatekeepers; Capital Markets; Governing Rules, Regulations, and Reforms; Performance Effectiveness
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    Roychowdhury, Sugata, and Suraj Srinivasan. "The Role of Gatekeepers in Capital Markets." Journal of Accounting Research 57, no. 2 (May 2019): 295–322.
    • 10 Mar 2015
    • Research & Ideas

    The Surprising Winners and Losers in the Retail Revolution

    The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? lays out the thesis that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a new generation of shoppers—the... View Details
    Keywords: by Sean Silverthorne; Retail
    • June 2010
    • Article

    The Pathologies of Online Display Advertising Marketplaces

    By: Benjamin Edelman
    Display advertising marketplaces place "banner" ads on all manner of popular sites. While these services are widely used, they suffer significant challenges, including weak user response and low accountability for both advertisers and web site publishers. I survey a... View Details
    Keywords: Misleading and Fraudulent Advertising; Online Advertising; Cost; Corporate Accountability; Information Publishing; Consumer Behavior; Relationships; Web Sites
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    Edelman, Benjamin. "The Pathologies of Online Display Advertising Marketplaces." Art. 2. ACM SIGecom Exchanges (June 2010).
    • 09 Mar 2021
    • Working Paper Summaries

    Stock Price Reactions to ESG News: The Role of ESG Ratings and Disagreement

    Keywords: by George Serafeim and Aaron Yoon; Financial Services
    • 2009
    • Case

    The Prediction Lover's Handbook

    By: Thomas H. Davenport and Jeanne G. Harris
    When picking assessment tools to inform better decisions about future paths, executives are faced with a wide variety of options--some of which are well established, while others are in early stages of development. The authors provide an insider's guide to prediction... View Details
    Keywords: Analytics; Analysis; Forecasting and Prediction
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    Davenport, Thomas H., and Jeanne G. Harris. "The Prediction Lover's Handbook." 2009.
    • 2010
    • Working Paper

    Decoding Inside Information

    By: Lauren Cohen, Christopher Malloy and Lukasz Pomorski
    Using a simple empirical strategy, we decode the information in insider trades. Exploiting the fact that insiders trade for a variety of reasons, we show that there is predictable, identifiable "routine" insider trading that is not informative for the future of firms.... View Details
    Keywords: Forecasting and Prediction; Stocks; Financial Markets; Investment; Investment Return; Investment Portfolio; Market Transactions
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    Cohen, Lauren, Christopher Malloy, and Lukasz Pomorski. "Decoding Inside Information." NBER Working Paper Series, No. 16454, October 2010. (Winner of Institute for Quantitative Investment Research (INQUIRE) Grant presented by Institute for Quantitative Investment Research. Winner of Chicago Quantitative Alliance Academic Paper Competition. First Prize presented by Chicago Quantitative Alliance.)
    • Summer 2013
    • Article

    Where Implementation Breaks Down: Why Can't Companies Get the Job Done?

    By: David A. Garvin
    A great plan for the future isn't so great if you can't execute it properly. Conceiving a project or initiative demands different approaches and skills than acting on it and following through. Here's a guide to removing the roadblocks on the path toward effective... View Details
    Keywords: Implementation; EXECUTIVE Ability (Management); Management Practices and Processes; Performance Effectiveness; Management Skills
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    Garvin, David A. "Where Implementation Breaks Down: Why Can't Companies Get the Job Done?" Conference Board Review 50, no. 3 (Summer 2013): 38–45.
    • April 2005 (Revised October 2006)
    • Case

    David Berman

    By: Ananth Raman, Vishal Gaur and Saravanan Kesavan
    Examines the decision of a hedge fund manager who is considering investing in a retail stock. The protagonist is concerned about the retailer's inventory level. Explores the relationship between the retailer's inventory and future earnings--and, hence, the relationship... View Details
    Keywords: Business Earnings; Stocks; Price; Supply Chain Management; Investment
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    Raman, Ananth, Vishal Gaur, and Saravanan Kesavan. "David Berman." Harvard Business School Case 605-081, April 2005. (Revised October 2006.)
    • October 2003 (Revised January 2004)
    • Case

    BSE in Canada

    By: Ray A. Goldberg and Kevin Allison
    A cow was determined to have Bovine Spongiform Encephalopathy in Canada, which closed its beef exports to the United States and 39 other countries. What future action should be taken, and how will country of origin specification and traceability take place in the... View Details
    Keywords: Animal-Based Agribusiness; Trade; Food; Globalized Markets and Industries; Health; Food and Beverage Industry; Health Industry; Canada
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    Goldberg, Ray A., and Kevin Allison. "BSE in Canada." Harvard Business School Case 904-413, October 2003. (Revised January 2004.)
    • 27 Jan 2019
    • News

    How Employers Can Help Caregivers For A Win-Win

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