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Show Results For
- All HBS Web
(1,818)
- People (1)
- News (234)
- Research (1,409)
- Events (2)
- Multimedia (7)
- Faculty Publications (588)
- 19 Sep 2012
- Research & Ideas
Funding Innovation: Is Your Firm Doing it Wrong?
$22 billion on R&D, while Apple spent a relatively paltry $2.5 billion. And yet, since that launch, Apple has far outperformed Nokia in terms of both its profit margins and its reputation for innovation. So what gives? “This was a... View Details
Keywords: by Carmen Nobel
- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
differences in their forecasts of future events (such as the profitability of a business being sold), attitudes toward risk and time, tax and regulatory status, market and technological knowledge and access, and so on. The third dimension... View Details
Keywords: by Anita M. Harris
- 01 Jun 2003
- News
Student Conferences, at a Glance
Manufacturing, IBM; Sanjay Kumar, chairman & CEO, Computer Associates International, Inc.; Alfred S. Chuang, founder, chairman, & CEO, BEA Systems “Web services are underhyped at this point. Customers are quietly starting to use this... View Details
- 08 Apr 2008
- First Look
First Look: April 8, 2008
Casey, Comcast's New England Region general manager, transformed a low commitment and performance organization. When he took charge of this Comcast region he inherited an organization that was bureaucratic, had low customer satisfaction,... View Details
Keywords: Martha Lagace
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
to then cover their positions once asset prices start recovering. Predation leads to profits of about 25 basis points over ten days and increases the liquidation costs for the distressed fund by 40%. These results suggest a broker’s role... View Details
Keywords: Dina Gerdeman
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
Ickis (MBA 1971, DBA 1978) REISNER: One of the hottest areas of investment growth is in cross-border shipping, but there are two core problems: In an age of terrorism, customs are commercial constraints and also valuable public safety... View Details
Keywords: Jen McFarland Flint
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
The ills of the U.S. healthcare system are well chronicled—soaring costs, low customer satisfaction, increasing problems with quality, and restricted coverage lead the list. But do we really understand the underlying issues well enough to... View Details
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
and Memphis over 200. The implementation of the strategy in these districts must be purposefully differentiated to be effective across so many schools. All of our districts have projects underway to improve their data collection and View Details
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
demand information that the dealer obtains through the initial assessment and subsequent learning in the selling process. With the dealer's average net profit per car in the estimation sample being around $1150, the initial assessment is... View Details
Keywords: Dina Gerdeman
- 31 Jan 2012
- First Look
First Look: Jan. 31
avoidable ways. This article is based on the analysis of hundreds of work diaries from professionals describing everyday events that involved high-level managers in their companies. The analysis uncovered... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 28 Sep 2010
- First Look
First Look: September 28, 2010
Verlag, 2010 Abstract From small start-ups to global corporations, family-owned businesses were the main pillar of West Germany's economic growth after World War II. They continue to shape the corporate landscape to this day. This book offers a path-breaking historical... View Details
Keywords: Sean Silverthorne
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
results—the “service trifecta”; (6) use technology to elevate the most important and eliminate the worst service jobs; (7) take steps to develop a core of customers who are “owners”; and (8) build agile service organizations that learn,... View Details
- 11 Mar 2014
- First Look
First Look: March 11
our sample). August 2013 Marketing Letters To Groupon or Not to Groupon: The Profitability of Deep Discounts By: Edelman, Benjamin, Sonia Jaffe, and Scott Duke Kominers Abstract—We examine the profitability... View Details
Keywords: Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
profitable investment decisions. During the last ten years, Wall Street research has been battered by a series of shocks. As concerns over conflicts of interest mounted, the integrity of research output was questioned, leading to... View Details
Keywords: Sean Silverthorne
- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
or shortcomings in growing their companies and new ventures. This book blends exclusive research findings, personal interviews, and experienced analysis to illustrate how each type handles the five dynamic challenges of building... View Details
- 16 Dec 2008
- First Look
First Look: December 16, 2008
with pro-organizational suggestions, is pervasive and is driven by a set of common implicit theories about speaking up in organizations. Our second study used scenarios about speaking up to validate and extend these findings through View Details
Keywords: Sean Silverthorne
- 15 Jan 2013
- First Look
First Look: January 15
Architecture of Transaction Networks: A Comparative Analysis of Hierarchy in Two Sectors Authors:Luo, Jianxi, Carliss Y. Baldwin, Daniel E. Whitney, and Christopher L. Magee Publication:Industrial and Corporate Change Abstract Many... View Details
Keywords: Sean Silverthorne
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
societal responsibilities of business. "I think that the role of business is to make a profit. But profit is a means, not the end. The end is the difference you make in a society that you live in. One has to ask oneself if one has been... View Details
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
evolved into a complex solution instead of the simple small business software that originally was envisioned. Its features got specified and locked in before a single paying customer had used the product. The Pandesic team did a lot of... View Details
Keywords: by Michael Raynor
- 15 Apr 2008
- First Look
First Look: April 15, 2008
serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarters' ability to control its local managers' behavior and satisfy the divergent needs of different types of customers. In this... View Details
Keywords: Martha Lagace