Publications

01 Sep 2024
News

Ink: Framing the Full Picture

Filipinos have been in the United States for longer than the country is old. As far back as 1763, sailors from the Philippines started arriving in the Gulf of Mexico as indentured servants on Spanish galleons. Life on board was so brutal that, at the sight of land,... View Details

Keywords: Jen McFarland Flint

14 Jul 2020
Blog Post

Creating Inclusive Recruiting Events in a Time of Innovation

coffee shops are being transformed into webinars, video calls, and 1:1 conversations. Other organizations are building on their already robust virtual recruiting practices and sharing ideas on to how to adapt. There are also new recruiting View Details

Keywords: All Industries

February 2008 (Revised April 2009)
Case

Citigroup: Re-Branding in 2007 (A)

By: Rohit Deshpandé and Carin-Isabel Knoop

With its history of growth through acquisition, Citigroup has a conglomeration of sub-brands that need to be integrated and rationalized. Ajay Banga, CEO of Citi's Global Consumer Group International, chairs a task force to work through the process of re-branding the... View Details

Keywords: Mergers and Acquisitions; Business Conglomerates; Customer Focus and Relationships; Globalization; Growth Management; Brands and Branding; Organizational Culture; Competitive Strategy; Financial Services Industry

September 1999
Case

Trisha Wilson of Wilson & Associates

By: Teresa M. Amabile and Sarah S. Khetani

Texan entrepreneur Trisha Wilson has founded an interior design firm and watched it grow into one of the most successful firms in the hospitality design services industry. After 20 years of building a company that is truly a reflection of her own personality, Wilson... View Details

Keywords: Entrepreneurship; Employees; Innovation and Management; Management; Business or Company Management; Management Succession; Organizational Culture; Strategy; Service Industry; Texas

April 2017
Teaching Plan

An Intern's Dilemma (A) and (B)

By: Sandra J. Sucher

Teaching Plan for HBS Nos. 316-128 and 316-129. View Details

Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence

22 Dec 2015
First Look

December 22, 2015

demand, and supporting infrastructures, including business ecosystems) and, when feasible, the wider institutional, regulatory, and even cultural context that conventional International business literature takes as a datum. This is... View Details

Keywords: Carmen Nobel

31 Jul 2015
Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

culture, leadership, and strategy of Uber in Super Pumped: The Battle for Uber. Blake J. Harris covers a classic business battle in Console Wars: Sega, Nintendo, and the Battle that Defined a Generation; besides being a video game View Details

Keywords: by Carmen Nobel; Information; Publishing

01 Sep 2015
News

Alumni and Faculty Books for September 2015

history, it’s likely the crisis would have been avoided, Cook argues. Six years after the government takeover of Fannie and Freddie, taxpayers continue to own and heavily subsidize one of the largest companies in the world. Primed to Perform: How to Build the Highest... View Details

01 Sep 2003
News

Globalization Revisited

strategy sessions and throughout the halls of academe. They have always sounded with particular resonance at HBS, where, at a two-day colloquium last May, some sixty academics and practitioners gathered to assess the status of... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services

25 Feb 2002
Research & Ideas

MNCs in Asia: Investing in the Future

The unparalleled size of Asia's markets has always caught the eye of multinational corporations. More recently, as government policies and cultural attitudes in the region continue to evolve, the strategies... View Details

Keywords: by Julia Hanna

01 Dec 2015
News

Ink

column was a way to explore the link between a business leader’s workspace and the culture of his or her organization. Along the way, Raje—former chief executive of BP Ergo, her family’s office furniture business—featured the hotel... View Details

01 Dec 2001
News

HBS Alumni Association Board of Directors: President's Report

overall communications strategy that would serve to keep the greater community more connected. The Lifelong Learning Committee, headed by Perry Driggs (MBA '61), will build on the important work undertaken by last year's committee and... View Details

Keywords: Susan Luick Good; Colleges, Universities, and Professional Schools; Educational Services

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

double-down on the leadership behaviors and communication that help people believe you are serious about wanting to hear from everyone.” Encourage a culture of speaking up. Managers can’t just tell people their opinions are valued once,... View Details

Keywords: by Michael Blanding; Health

June 2017 (Revised October 2017)
Case

Becton Dickinson: Innovation and Growth (A)

By: Raffaella Sadun, Michael Beer and James Weber

In late 2015, CEO Vince Forlenza was reviewing Becton Dickinson’s transformation efforts designed to enable the company to innovate and grow in a changing environment. Becton Dickinson had been a successful medical device company for over 100 years. In recent years,... View Details

Keywords: Transformation; Change Management; Innovation Leadership; Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Strategy; Growth and Development Strategy; Medical Devices and Supplies Industry; Health Industry; Manufacturing Industry; United States

01 Dec 2016
News

Alumni Books of 2016

Making Strategy Work Using the Balanced Scorecard by Sanjiv Anand (AMP 163, 2002) (Wiley) This is a hands-on guidebook for making strategy work with effective Balanced Scorecard design, deployment, and... View Details

May 1994
Background Note

Managing Market Complexity: A Three-Ring Circus

By: V. Kasturi Rangan

Proposes models of organization that address the various product-market environments posed by the product life cycle. Frames these changes along the two dimensions of uncertainty and diversity. Offers three sets of organizational characteristics to reflect the three... View Details

Keywords: Business Processes; Growth and Development Strategy; Complexity; Organizational Structure; Organizational Culture; Product Marketing; Markets; Product