Center Of Excellence - Publications - Faculty & Research

01 Feb 2012
What Do You Think?

Is Support for Small Business Misplaced?

well known for decades: general management. The old way, centered around cases involving the leadership of large corporations, was not working. (I can speak from experience, because I led one View Details

Keywords: by James Heskett

12 Apr 2004
Research & Ideas

Operations and the Competitive Edge

operational improvement programs that have been so popular in the past. Why not? A: That's not true! We often have recommended in our writing and consulting both TQM and reengineering, as well as other types of improvement programs. And... View Details

Keywords: by Martha Lagace

23 Mar 2020
Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

In 2009, a stroke victim at a Los Angeles medical center started losing his hair following a CT brain perfusion scan. After some confusion, doctors determined he had been subject to a radiation overdose—a serious accident that might lead... View Details

Keywords: by Michael Blanding; Health; Medical Devices & Supplies

03 Dec 2001
Research & Ideas

Healthcare Conference Looks At Ailing Industry

Integration, Not Intellectual Property The "great embarrassment" of twentieth-century medicine, despite its many strides, is that most therapeutics were directed at symptoms, not causes, said Eric S. Lander, a leader View Details

Keywords: by Martha Lagace; Health

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

management of financial communication? Greg Miller: The French group Total and the British BP are both major players in the oil and gas industry, which is increasingly moving into the center View Details

Keywords: by Martha Lagace; Energy; Utilities

01 May 2020
In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

of Management Practice in Environmental Management, Retired. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business... View Details

Keywords: by Danielle Kost

14 Dec 1999
Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

Despite its long economic boom, America's social problems abound. To ensure future economic success, the country needs dramatic improvement in public schools, more highly skilled workers, jobs with a future for people coming off the welfare rolls, revitalized urban... View Details

Keywords: by Rosabeth Moss Kanter

17 Dec 2001
Research & Ideas

Venture Capital: Hot Markets and Current Industry Trends

Although plenty has changed for venture capitalists with the slowing of the economy and market upheavals, there are still plenty of opportunities for entrepreneurs and those who fund them, said panelists at... View Details

Keywords: by Julia Hanna

25 Feb 2020
Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

production centers spread across the country. They learned that first-year workers were usually permitted to travel home for the festivals of Diwali, while the more experienced third-year workers had to stay... View Details

Keywords: by Kristen Senz

01 Nov 2024
In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

the layoff research of our colleagues as a touchpoint, we are troubled by the potential long-term costs of this trend, including reduced innovation, lower team engagement, and attrition View Details

Keywords: by Rachel Layne; Technology; Information Technology

19 Apr 2004
Research & Ideas

Ground-Floor Opportunities for Retail in India

India's economic growth is an exciting new playing field for the retail industry and for entrepreneurs looking to get in on the ground level, a panel of that country's businessmen agreed. Rising incomes, increased advertising, and a jump... View Details

Keywords: by Julia Hanna; Consumer Products; Retail

23 Jun 2003
Research & Ideas

Historically Speaking: A Roundtable at HBS

and mentored a bevy of other scholars who explored and explained the coming of managerial capitalism through their research, writings, and course development. Thirteen years after Professor Chandler's... View Details

Keywords: by Jim Aisner

19 Aug 2013
Research & Ideas

Studying How Income Inequality Shapes Behavior

out what these connections might be. "The beauty of running lab experiments is that we can simulate many different types of inequality and look at many different types of... View Details

Keywords: by Michael Blanding

03 Aug 2016
What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

do all they can to uplift the performance of others, the focus changes and the behaviours improve. This is a collective responsibility. Leadership is a position you collectively occupy on the excellence... View Details

Keywords: by James Heskett; Education

13 Sep 2016
First Look

September 13, 2016

business group—is a particular dimension of dynamic capability that has stood Samsung in excellent stead. Relying on internal exhortations to cooperate often leads to a lack of... View Details

18 Jul 2005
Research & Ideas

Identify Emerging Market Opportunities

hard for multinationals to figure out the value of South African companies and affects their assessments of potential partners. Executives would do well to identify a country's power View Details

Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha

23 Apr 2020
Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

more stable career path. The firms themselves also grew stronger, and the French government eventually saved more in unemployment benefits than the program cost, according to the study, Employment Effects of Alleviating Financing... View Details

Keywords: by Rachel Layne; Financial Services

22 Aug 2006
First Look

First Look: August 22, 2006

description of the district's strategy from 2000-2006, called Excellence for All, which focused on academic achievement for all students, the equitable allocation of district... View Details

Keywords: Martha Lagace

15 Oct 2001
Research & Ideas

Rethinking E-Leadership

attitudes as extensions of company traditions and values. When the new attitudes are at odds with the existing culture, the challenge is even greater. As Ronald Heifetz, co-director of the View Details

Keywords: by Melissa Raffoni

05 Jul 2004
What Do You Think?

Work-Life: Is Productivity in the Balance?

people to tend to extended personal challenges and "recharge their batteries." And of course they include one of the more popular benefits, maternity (and paternity) leave. The debate View Details