interviews - Publications - Faculty & Research

16 May 2000
Research & Ideas

The Simple Economics of Open Source

on three particular cases: those of Apache, Perl and Sendmail (see "The Fathers of Invention"). In addition to wading through printed interviews and materials, and conducting face-to-face discussions with key players in the... View Details

Keywords: by Martha Lagace; Technology

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

her course "Strategic Marketing in Creative Industries," with Ferguson in the classroom. HBS Working Knowledge recently interviewed Elberse about the case, which is now publicly available. The Ferguson case is part of Elberse's growing... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

11 Aug 2021
Blog Post

The Equity Network: How HBS Helped Me Launch a Tech-Enabled Social Enterprise

we also took advantage of Harvard’s entrepreneurial resources. We conducted dozens of customer interviews in Startup Bootcamp, leveraged the Rock Center and Innovation Lab’s expert office hours, and became a semifinalist in the HBS New... View Details

27 May 2015
Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

out if yours was bogged down, the staff interviews revealed. "People were only affiliated with their pod for four or eight hours, and despite how temporary their team memberships were, they were still competitive with one... View Details

Keywords: by Roberta Holland; Health

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

raises some questions. Are sufficient numbers of entry-level employees ready for self-management, especially if it requires the application of new technologies to help them perform jobs such as interviewing and hiring new team members or... View Details

Keywords: by James Heskett

18 Apr 2000
Research & Ideas

Learning in Action

they were interviewed in-depth about how they went about their work and, specifically, what they did to be more productive. Using these insights, the Bell Labs team designed an innovative hands-on training program, which the star... View Details

Keywords: by David A. Garvin

14 Jul 2022
Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

how automated cars might be designed to minimize major accidents. For their time-use study, the researchers conducted online interviews with about 400 knowledge workers, who make up a large percentage of commuters on today’s roadways and... View Details

Keywords: by Jay Fitzgerald

01 Dec 2022
News

My First Job

within the actuarial department of Aetna Insurance Company. I had interviewed for two positions in the company. The woman who got the other job worked for a superstar who burned out, and all his protégés eventually were eliminated. In my... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

Web

Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

New Medium Medium of Artistic Expression A NOBLE PROTOTYPE OF INDUSTRY Harvard Business School and Polaroid Innovation and Entrepreneurship TIMELINE POLAROID FILMS RESEARCH LINKS Digital Archival Resources Archival Collections Bibliography SITE CREDITS 60. Ibid. 61.... View Details

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

and bolts of how to create, build, and sustain effective relationships with like-minded organizations to better accomplish a social goal. Previous research with colleagues on growth suggested that growth does not necessarily translate into greater social value... View Details

Keywords: by Martha Lagace

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

fingertips,’” says Myers. Except this system often doesn’t get used. That fact was driven home to Myers while interviewing a tech manager. “He said, ‘I use the knowledge management system all the time—but I just scroll down to the bottom... View Details

Keywords: by Michael Blanding; Health

Blog

What Black Executives Really Want

interviewing about a dozen black executives in depth—young black professionals in their 20s. We asked them to tell us their whole story, from the beginning to what they are doing now and where they are working. After that, we started... View Details

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

“Slow is smooth. Smooth is fast.” The best entrepreneurs are taking this slower moment to re-examine their key business processes and make sure that they’re running them more effectively and efficiently. Train your interviewers (Who has... View Details

Keywords: by Jeffrey Bussgang

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

interviews. The correlation between a manager's assessment of people in interviews and their actual on-the-job performance is less than 50 percent. In other words, less than flipping a coin, and usually much less in service jobs, like... View Details

Keywords: by Kristen Senz

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

this hybrid approach is allowing companies to replace traditional customer interviews and focus groups, according to Amano and his colleagues. Understanding what prompts a customer to purchase a product—a concept known as attribution—is... View Details

Keywords: by Kristen Senz

04 Dec 2023
Blog Post

My Summer of Joy with the National Parks Service

Rico, Denver, and many other incredible locations. I was in the middle of a few other interview cycles for various health care roles, and I was completely torn. Do I accept the role with NPS, or continue to engage with the career path I... View Details

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

differences in interest rates across the banks. Careful probing through interviews indicated that many customers defected because they were irritated by the fact that they had been aggressively solicited for a bank-provided credit card,... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

Web

Entrepreneurship Course Online | HBS Online

Description of silent animated video above: Learner scrolls through video interviews from prominent business leaders About the Professors William Sahlman Entrepreneurship Essentials Baker Foundation Professor "Entrepreneurship Essentials... View Details

Web

Sustainable Business Strategy Course | HBS Online

through video interviews from prominent business leaders About the Professor Rebecca Henderson Sustainable Business Strategy John and Natty McArthur University Professor "In this course, we will explore what business can do to help solve... View Details

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

make." Students can continue to personalize their education as much as possible by accessing a proprietary Web site called Transition to General Manager. There they read interviews on forty topical areas with roughly fifty Harvard... View Details