by HBS Working Knowledge - Publications - Faculty & Research

03 Mar 2003
Research & Ideas

The Basics of Consumer Marketing in Asia

Consumer product makers looking to sell in Asia cannot expect the relative homogeneity they find in the U.S. or European countries, according to the panelists at the "Consumer Marketing in Asia" panel at the HBS Asia Business... View Details

Keywords: by Julie Jette

12 Apr 2016
First Look

April 12, 2016

or a combination—can catalyze leaders' listening skills, reveal what does or doesn't work inside the organization, highlight hidden challenges and opportunities, and generate essential competitive intelligence. It can promote engagement... View Details

Keywords: Sean Silverthorne

11 Oct 2004
Research & Ideas

Four Ways to Create Lasting Change

improvements. According to Roberto and Levesque, "We began to understand the barriers and catalysts for successful institutionalization of these programmatic change efforts." They described their results in a new HBS View Details

Keywords: by Martha Lagace

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

key is to be ruthlessly realistic with oneself. As I hope the book makes clear, this is one of the greatest challenges for any CEO. Q: The Innovator's Dilemma by HBS professor Clayton Christensen illustrated... View Details

Keywords: by Martha Lagace; Auto; Retail; Technology

Research Summary

Consumer-Brand Relationships and CRM

By: Jill J. Avery

This highly pragmatic stream investigates the contemporary practice of customer relationship management (CRM) by exploring the phenomenological, lived experience of consumers' relationships with brands. Using a contracting theory lens supplemented with knowledge of... View Details

12 Jan 2004
Research & Ideas

Does Your HQ Operation Fit With Corporate Strategy?

joined forces with colleagues David Young and Michael Goold on a wide-reaching project. With five goals in mind, which Collis explains below in an e-mail interview with HBS Working Knowledge, they surveyed... View Details

Keywords: by Martha Lagace

07 Mar 2005
What Do You Think?

Should Business Management Be Regarded as a Profession?

conform to the strictures and codes of ethics similar to those characteristic of medicine, law, and the clergy? These are two of the questions posed in a provocative article reprinted from a new book, Restoring Trust in American Business, and posted to View Details

Keywords: by James Heskett

29 Oct 2018
Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

conversant in these issues, Luca says. The advent of digital economists is unlikely to kill collaborations between academia and tech companies. By working with academic economists, tech companies benefit... View Details

Keywords: by Roberta Holland; Technology; Education

08 Nov 2010
Research & Ideas

How to Fix a Broken Marketplace

work and how the parts fit together. We deal with much more complicated games than the game theory usually deals with." In short, Roth has determined that successful marketplaces require three key elements. "They must be thick,... View Details

Keywords: by Carmen Nobel; Health

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge Ariel D. Stern: For leaders, digital tools expand and enhance services Some of the most successful... View Details

Keywords: by Danielle Kost

2021
Working Paper

T-Shaped Managers—One Size Does Not Fit All: Exploratory Study from the Military

By: Hise O. Gibson

People are an organization’s most important resource. Managers who are collaborative and innovative ensure that organizations remain competitive. This type of manager has been referred to as a T-shaped manager. “T” given that the vertical portion represents the depth... View Details

Keywords: T-shaped Management; Leader Development; Talent Management; Leadership Style; Leadership Development; Management Skills; Talent and Talent Management

Citation

Read Now

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

Business School. “They need to cut expenses to the bone to ride out this crisis.” Stanton worked with HBS colleagues Michael Luca and Zoe Cullen; Harvard University economics professor Ed Glaeser; and Alex... View Details

Keywords: by Kristen Senz; Financial Services

18 Sep 2007
Research & Ideas

How Brand China Can Succeed

Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.As the British nineteenth... View Details

Keywords: by John Quelch

10 May 2004
Research & Ideas

Rethink the Value of Joint Ventures

more than 3,000 American transnationals suggests that JVs are falling out of favor. Why? Increasing forces of globalization such as increasingly fragmented production processes make the decision not to collaborate pay off. That's one finding from View Details

Keywords: by Cynthia Churchwell

22 Apr 2002
Research & Ideas

Does Spirituality Drive Success?

spirituality in business. Can Spirituality Drive Success? Should It? In a session exploring how spirituality can lead to business success, panelist Tony Schwartz confessed to one distinction: he was perhaps the only person in the world who was "driven to the... View Details

Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild

February 2013 (Revised May 2014)
Case

Women MBAs at Harvard Business School: 1962–2012

By: Boris Groysberg, Kerry Herman and Annelena Lobb

Eight women had first enrolled in Harvard Business School's traditional MBA program in 1963. By 2013, the number of women in the MBA classroom had reached 40%. The 50th anniversary of women's enrollment in the traditional MBA program gave HBS Dean Nitin Nohria the... View Details

Keywords: Business Education; Boston

Citation

Educators

Purchase

12 Sep 2006
First Look

First Look: September 12, 2006

dynamic strategy that can be employed by firms capable of architectural innovation. The strategy involves using knowledge of the bottlenecks in an architecture together with the modular operator... View Details

Keywords: Sean Silverthorne

03 Jan 2018
What Do You Think?

In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

management might shield the compliance officer from information, or even a case where the CEO and compliance officer might develop a cozy relationship. On the other hand, an added window into the workings of the organization, similar to... View Details