by HBS Working Knowledge - Publications - Faculty & Research

29 Sep 2022
Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

collaborations among talented people. At animation studio Pixar, when writers and directors are working on a story, group leaders encourage “plussing,” a strategy for improving ideas without using judgmental language. Instead of... View Details

Keywords: by Francesca Gino

11 Jan 2010
Research & Ideas

Mixing Open Source and Proprietary Software Strategies

software code. In their working paper "Mixed Source," HBS associate professor Ramon Casadesus-Masanell and postdoctoral fellow Gaston Llanes consider scenarios in which theoretical software firms compete... View Details

Keywords: by Julia Hanna; Web Services

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

convicted Enron executives—he concluded that their crimes were seldom calculated, but rather inspired by gut feelings and a striking absence of empathy for the clients who lost their money. Soltes talked to View Details

Keywords: by Lane Lambert

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

Behavior unit insisted on when he took over as CEO of Medtronic, the medical-devices company, in 1991. That's in part because George had experienced firsthand what Robert McNamara warned of—George worked under McNamara for several years... View Details

Keywords: by Garry Emmons

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

Ponderings. You Might Also Like: Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains Cofounder Courtship: How to Find the Right Mate—for Your Startup Inclusive Leadership Advice: Get Comfortable With the Uncomfortable Feedback or ideas to... View Details

Keywords: by Julia Austin

13 Aug 2008
Research & Ideas

The Inner Life of Leaders

progress in life and in business. HBS Working Knowledge asked Zaleznik to reflect on the inner life of leaders. Martha Lagace: Your book is an intellectual and introspective... View Details

Keywords: by Martha Lagace

12 Aug 2002
Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

The American regulatory agencies, described by Henry Kaufmann as "...less than robust... Understaffed, under-funded, and badly fragmented," have been, in his words, "slow to recognize some of the more serious abuses"... View Details

Keywords: by D. Quinn Mills

08 Apr 2013
Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

and international students were underperforming relative to their American male peers. As a result of a campuswide effort, HBS has closed that grade gap, a feat that drew applause in Burden Auditorium on Friday. Still, View Details

Keywords: by Katie Koch & Harvard Gazette

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

in the team. 4. Trust in experience and institutional knowledge One of the little changes Flick made in the team’s lineup was to rely on players with long club tenure. Unlike other turnaround coaches who decreased their team’s average... View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

07 Jul 2021
Book

Good News for Disgraced Companies: You Can Regain Trust

When Facebook failed to protect the privacy of 87 million people whose data was harvested without their consent in 2015, the company not only circumvented data privacy regulations, it breached the public’s trust. And by failing to... View Details

Keywords: by Lane Lambert

19 Jul 2010
Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

margins. Yet in the new case study "Mercadona," HBS assistant professor Zeynep Ton and research assistant Simon Harrow describe a Spanish supermarket chain that has done all this while achieving steady profits and double-digit... View Details

Keywords: by Julia Hanna; Retail; Food & Beverage

20 Nov 2014
Working Paper Summaries

Entrepreneurship and Business Groups: An Evolutionary Perspective on the Growth of the Koç Group in Turkey

Keywords: by Asli M. Coplan & Geoffrey Jones

22 Sep 2010
Working Paper Summaries

The Task and Temporal Microstructure of Productivity: Evidence from Japanese Financial Services

Keywords: by Bradley R. Staats & Francesca Gino; Banking

05 May 2011
News

Obama's Secret Negotiation Weapon is One You Can Use Too

08 Oct 2007
Research & Ideas

Management Education’s Unanswered Questions

paths. He met with HBS Working Knowledge to discuss professionalization and how business schools shape—and have been shaped by—societal forces and values. Martha Lagace: What... View Details

Keywords: by Martha Lagace; Education

04 Jun 2024
Research & Ideas

Navigating Consumer Data Privacy in an AI World

Opportunity: Customers’ Routines When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions How Humans Outshine AI in Adapting to Change Feedback or ideas to share? Email the Working View Details

Keywords: by Rachel Layne; Technology; Information Technology

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

Creativity" is scheduled to appear in the April 2001 issue. Asked by HBS Working Knowledge about her motivation for focusing on John Irving,... View Details

Keywords: by Mallory Stark & Martha Lagace

23 Feb 2009
Research & Ideas

Creative Entrepreneurship in a Downturn

technology, health and consumer care, and renewable energy. His scope of work to date encompasses the United States, the European Union, Brazil, India, Malaysia, South Korea, Philippines, Canada, and multiple African countries. In our... View Details