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  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

suspected that to be true, and the study led her to develop the concept of psychological safety, which launched her career. “It’s hard to remember that this work was born of failure because it’s been such a successful research idea... View Details
Keywords: by Michael Blanding
  • July 2022
  • Teaching Note

Arçelik (A), (B): From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli, Fares Khrais and Menna Hassan
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
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    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 03 Oct 2023
    • Research Event

    Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

    focus on your, you know-- my job and my classes and my money and my lunch and my coute. So boring. It's just so tedious. If you zoom out, wow, life changes. And you need to do that every day. Look, for me, I'm a Catholic. It's the most important thing in my life,... View Details
    Keywords: by HBS Staff
    • September 2016
    • Case

    Ekal Vidyalaya: Education for Rural India

    By: David Drake, Namrata Bhattacharya, Pooja Godbole and Amrita Saigal
    By examining Ekal Vidyalaya (Ekal), a nonprofit network of schools in India, this case focuses on the classic challenge faced by organizations that grow through replication (e.g., McDonald's, Starbucks, Walmart, Whole Foods): How can they continue to drive growth when... View Details
    Keywords: Nonprofit Organizations; Early Childhood Education; India
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    • Article

    Geographic Mobility, Immobility, and Geographic Flexibility—A Review and Agenda for Research on the Changing Geography of Work

    By: Prithwiraj Choudhury
    I review and integrate a wide range of literature that has examined how geographic mobility of high-skilled workers creates value for organizations and individuals. Drawing on this interdisciplinary literature, I document that geographic mobility creates value by... View Details
    Keywords: Geographic Mobility; Frictions; Work-from-anywhere; Employees; Geographic Location; Organizational Change and Adaptation
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    • 12 Oct 2022
    • Video

    Lumumba Seegars: Inequality & Agency in ERGs

    • 2019
    • Working Paper

    Biometric Monitoring, Service Delivery and Misreporting: Evidence from Healthcare in India

    By: Thomas Bossuroy, Clara Delavallade and Vincent Pons
    Developing countries increasingly use biometric identification technology in hopes of improving the reliability of administrative information and delivering social services more efficiently. This paper exploits the random placement of biometric tracking devices in... View Details
    Keywords: Biometric Technology; Health Care and Treatment; Technological Innovation; Analytics and Data Science; Quality; Performance Improvement; India
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    • Aug 2017
    • Conference Presentation

    To Highlight or Downplay Differences? A Threat-Matching Model for Crafting Diversity Approaches

    By: J. Lees and E. Apfelbaum
    We integrate organizational and psychological scholarship to devise the threat matching model, a contingency theory that illustrates when, how, and which diversity approaches—frameworks leaders provide employees to understand and respond to diversity—promote... View Details
    Keywords: Race And Ethnicity; Inclusion; Diversity; Gender; Race; Ethnicity; Equality and Inequality; Leadership
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    • Web

    Lifelong Learning - Alumni

    other subject experts addressing timely topics on business and society, recorded live in Klarman Hall. Includes presentations from recent conferences, reunions and other events. Career Coaching for You, for Free An HBS career coach can guide your career View Details
    • April 2012
    • Article

    Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and China

    By: Latika Chaudhary, Aldo Musacchio, Steven Nafziger and Se Yan
    Our paper provides a comparative perspective on the development of public primary education in four of the largest developing economies circa 1910: Brazil, Russia, India, and China (BRIC). These four countries encompassed more than 50% of the world's population in... View Details
    Keywords: Perspective; Growth and Development; Middle School Education; Developing Countries and Economies; Data and Data Sets; Geographic Location; Public Administration Industry; Brazil; Russia; India; China
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    • Web

    Stories

    Skydeck Joy to the World How Justin Pasquariello (MBA 2010), CEO of East Boston Social Centers, is making joy a priority in his community—and what his work can teach every organization Re: Justin Pasquariello (MBA 2010) 06 Feb 2025... View Details
    • September 2003 (Revised March 2004)
    • Compilation

    PEARL Project, The: Work Patterns at Ditto (A)

    By: Leslie A. Perlow
    Describes life on a product development team, the behaviors that are rewarded, and the difficult tradeoffs members often have to make as a result. This is a rewritten version of an earlier case. View Details
    Keywords: Product Development; Time Management; Groups and Teams; Work-Life Balance; Motivation and Incentives; Information Technology Industry
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    • 06 Sep 2011
    • Research & Ideas

    The Power of Leadership Groups for Staying on Track

    developing leaders effective in collaborative, global organizations. True North Groups is also the title of the new book I have written with coauthor Doug Baker, a pioneer in the small-group movement. Having participated in two True North... View Details
    Keywords: by Bill George
    • July 2021 (Revised October 2021)
    • Case

    Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

    By: Nour Kteily, Deepak Malhotra and David Lane
    As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
    Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
    Related
    • 12 PM – 1 PM EDT, 28 Sep 2016
    • Webinars: Career

    5 Happiness Hacks That Drive Productivity, Sales, and Creativity

    According to Harvard Business Review, happy people are 37% more productive, have 31% higher sales, and are three times more creative than their peers. In this webinar, Neil Pasricha (MBA 2007) provides models to create lasting happiness including building diverse... View Details
    • January 2014
    • Case

    The Weather Company

    By: Rosabeth Moss Kanter
    New CEO David Kenny transformed The Weather Company in less than two years from a primary identity as a cable television channel to a multi-platform digital company innovating in the uses of weather data. He assesses progress and considers strategic choices and... View Details
    Keywords: Innovation; Strategy; Strategic Change; Change Management; Expansion; Weather; Growth and Development Strategy; Innovation and Invention; Technology Industry
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    • November 2011 (Revised March 2013)
    • Case

    China Life: Micro Insurance for the Poor

    By: Shawn Cole and Lilei Xu
    China Life must decide whether to accept the government's "invitation" to develop a microinsurance product for the rural poor. Can it be done profitably? View Details
    Keywords: Social Enterprise; Insurance; Insurance Industry; China
    Related
    • 21 Nov 2011
    • Working Paper Summaries

    Caste and Entrepreneurship in India

    Keywords: by Lakshmi Iyer, Tarun Khanna & Ashutosh Varshney
    • August 2008 (Revised July 2012)
    • Background Note

    The Power to Persuade (Abridged)

    By: Michael Watkins, G. Felda Hardymon and Ann Leamon
    This note develops and explains a five-part framework for persuading others to support (or not oppose) a desired course of action. View Details
    Keywords: Framework; Management Skills; Negotiation Tactics; Power and Influence; Cooperation
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