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  • All HBS Web  (7,960)
    • People  (17)
    • News  (1,658)
    • Research  (5,279)
    • Events  (34)
    • Multimedia  (18)
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  • 15 Feb 2018
  • News

Young workers love cities. So what’s a suburban company to do?

  • July 2001 (Revised October 2002)
  • Case

Centra Software

By: John A. Deighton and Laetitia Pouliquen
Centra is a pioneer in software eLearning. It is debating how to modify its go-to-market strategy, adding telesales to improve sales force productivity. At the same time, its market is evolving, and management thinks it may be about to "cross the chasm" in Geoffrey... View Details
Keywords: Applications and Software; Learning; Emerging Markets; Growth Management; Salesforce Management; Conflict Management; Information Technology Industry; Education Industry
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Deighton, John A., and Laetitia Pouliquen. "Centra Software." Harvard Business School Case 502-009, July 2001. (Revised October 2002.) (request a courtesy copy.)

    Ashley V. Whillans

    Ashley Whillans is the Volpert Family Associate Professor of Business Administration at the Harvard Business School, where she teaches the Motivation and Incentives course to MBA students. Professor Whillans earned her PhD in Social Psychology from the University of... View Details

    • 28 Jul 2008
    • Research & Ideas

    Making the Decision to Franchise (or not)

    demographic characteristics. Motivated Managers That is one of the biggest decisions a business can make, Campbell says. Franchising creates a strong motivation for local managers to maximize performance,... View Details
    Keywords: by Julia Hanna; Retail
    • 10 Feb 2010
    • News

    McKinsey Awards for Best Articles in Harvard Business Review

    • March 2014 (Revised September 2019)
    • Teaching Note

    Say on Pay: Qualcomm, Inc. Shareholders Vote 'Maybe'

    By: Suraj Srinivasan and Charles C.Y. Wang
    This case centers around Qualcomm shareholders' 2012 Say-on-Pay vote and the dispute between the Institutional Shareholder Services and management regarding the appropriateness of the CEO's compensation plan. Was ISS right that Qualcomm CEO's pay was inflated and... View Details
    Keywords: ISS; Proxy Advisor; Investor Communication; Investor Relations; Peers; Say-on-Pay; Benchmarking; Peer Group; Compensation Committee; Board Of Directors; Governing and Advisory Boards; Executive Compensation; Corporate Governance; Business and Shareholder Relations
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    Srinivasan, Suraj, and Charles C.Y. Wang. "Say on Pay: Qualcomm, Inc. Shareholders Vote 'Maybe'." Harvard Business School Teaching Note 114-065, March 2014. (Revised September 2019.)
    • July 1996
    • Case

    Bayside Controls, Inc.

    By: H. Kent Bowen, Jennifer Kochman and Sylvie Ryckebusch
    Two recent MBA graduates acquire a small and ailing metal-machining company that had manufactured small aerospace components. Through clever application of state-of-the-art manufacturing, engineering, and marketing/sales concepts, they turned the company into a growing... View Details
    Keywords: Business Earnings; Leveraged Buyouts; Machinery and Machining; Leading Change; Growth and Development Strategy; Marketing Strategy; Production; Personal Development and Career; Sales; Aerospace Industry
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    Bowen, H. Kent, Jennifer Kochman, and Sylvie Ryckebusch. "Bayside Controls, Inc." Harvard Business School Case 697-004, July 1996.
    • 06 Sep 2004
    • Research & Ideas

    The Innovator’s Battle Plan

    opportunity's absolute size. An opportunity that looks interesting and large to a small firm might look uninteresting and small to a big firm. To the emerging telephony... View Details
    Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
    • September 2015 (Revised February 2017)
    • Case

    MOD Pizza: A Winning Recipe?

    By: Boris Groysberg, John D. Vaughan and Matthew Preble
    Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015 to 200 stores by the end of 2016, and while the two believed that MOD could manage... View Details
    Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; United States
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    Groysberg, Boris, John D. Vaughan, and Matthew Preble. "MOD Pizza: A Winning Recipe?" Harvard Business School Case 416-004, September 2015. (Revised February 2017.)
    • 02 May 2013
    • Working Paper Summaries

    Innovation, Reallocation, and Growth

    Keywords: by Daron Acemoglu, Ufuk Akcigit, Nicholas Bloom & William Kerr
    • Fall 2022
    • Article

    China's Political Economy and International Backlash: From Interdependence to Security Dilemma Dynamics

    By: Margaret Pearson, Meg Rithmire and Kellee Tsai
    Contrary to expectations that economic interdependence might lessen security conflict between China and the U.S. and its allies, much of the contestation between China and several OECD countries has focused on firms and economic links. This paper explains the... View Details
    Keywords: Globalized Markets and Industries; Government and Politics; Information Technology; China
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    Pearson, Margaret, Meg Rithmire, and Kellee Tsai. "China's Political Economy and International Backlash: From Interdependence to Security Dilemma Dynamics." International Security 47, no. 2 (Fall 2022): 135–176.
    • October 2011 (Revised April 2013)
    • Case

    Kroll Bond Rating Agency

    The established credit raters were criticized for inflating the mortgage credit bubble that imploded in 2008. A new rating agency, KBRA, is considering how to capitalize on the opportunity this presents and how to enter the industry. A small group of managers have to... View Details
    Keywords: Financial Instruments; Financial Management; Financial Services Industry
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    Becker, Bo. "Kroll Bond Rating Agency." Harvard Business School Case 212-034, October 2011. (Revised April 2013.)

      Robert F. White

      Bob White is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School where he teaches courses in the MBA program (Required and Elective curricula) and the Executive Education program. Courses taught include Entrepreneurial... View Details

      • August 1985 (Revised July 1991)
      • Case

      Universal Circuits, Inc.

      By: Thomas R. Piper
      The manager of international finance of a major U.S. electronics company is concerned about the exposure of the firm to changes in exchange rates. Of particular concern is the exposure of operations to changes in real exchange rates. The teaching objectives include: 1)... View Details
      Keywords: Credit Derivatives and Swaps; International Finance; Currency Exchange Rate; Business Plan; Risk and Uncertainty; Financial Management; Financial Strategy; Electronics Industry; United States
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      Piper, Thomas R. "Universal Circuits, Inc." Harvard Business School Case 286-006, August 1985. (Revised July 1991.)
      • September 2020 (Revised July 2021)
      • Case

      Moderna (A)

      By: Marco Iansiti, Karim R. Lakhani, Hannah Mayer and Kerry Herman
      In summer 2020, Stephane Bancel, CEO of biotech firm Moderna, faces several challenges as his company races to develop a vaccine for COVID-19. The case explores how a company builds a digital organization, and leverages artificial intelligence and other digital... View Details
      Keywords: COVID-19; Vaccine; Digital Organizations; Organizational Structure; Operations; Management; Health Pandemics; Research and Development; Goals and Objectives
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      Iansiti, Marco, Karim R. Lakhani, Hannah Mayer, and Kerry Herman. "Moderna (A)." Harvard Business School Case 621-032, September 2020. (Revised July 2021.)
      • June 2018
      • Case

      Forta Furniture: International Expansion

      By: John A. Quelch and Karthik Easwar
      The Forta Furniture case highlights the need to consider new market expansion to grow a firm. It demonstrates that simply doing what has always been done is not sustainable when other competitors enter the market with differentiated or potentially superior offerings.... View Details
      Keywords: Market Entry and Exit; Global Range; Decision Making; Analysis; Cross-Cultural and Cross-Border Issues; Growth and Development Strategy; Brands and Branding; Expansion
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      Quelch, John A., and Karthik Easwar. "Forta Furniture: International Expansion." Harvard Business School Brief Case 918-547, June 2018.
      • 11 Dec 2020
      • Research & Ideas

      Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

      employer,” the researchers write. However, their work experience gives them greater bargaining power to pursue positions they would prefer. In normal times, startup employees and managers who are drawn to young View Details
      Keywords: by Rachel Layne
      • October 2024
      • Supplement

      Hakluyt: from Corporate Intelligence to Trusted Advisors (B)

      By: Joseph B. Fuller and Lena Duchene
      This case is a continuation of an earlier study chronicling Hakluyt & Company (Hakluyt)’s transformation from an obscure boutique to a global corporate advisory firm with an outsized reputation. In August 2024, the firm faced a pivotal moment as managing partner Varun... View Details
      Keywords: Business Growth and Maturation; Business Model; Talent and Talent Management; Capital Structure; Cash Flow; Corporate Finance; Equity; Stock Shares; Corporate Governance; Business History; Compensation and Benefits; Recruitment; Leadership Style; Growth Management; Management Succession; Management Teams; Organizational Culture; Performance Evaluation; Networks; Partners and Partnerships; Business Strategy; Competitive Advantage; Consulting Industry; Europe; United Kingdom; England; London
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      Fuller, Joseph B., and Lena Duchene. "Hakluyt: from Corporate Intelligence to Trusted Advisors (B)." Harvard Business School Supplement 825-087, October 2024.

        Lead and Disrupt: How to Solve the Innovator's Dilemma

        by O’Reilly, C. & Tushman, M. L. 2016. Stanford: Stanford University Press.

        In the past few years, a number of well-known firms have failed; think of Blockbuster, Kodak, or RadioShack. When we read about their demise, it often seems inevitable—a... View Details

        • April 2021 (Revised May 2021)
        • Case

        Kitopi: The Brave New World of Cloud Kitchens

        By: Antonio Moreno and Gamze Yucaoglu
        The case opens in February 2021 as Mohamad Ballout, co-founder and CEO of Kitopi, a Dubai-based managed cloud kitchen platform, is looking over the company’s 2020 results. Propelled by the COVID-19 pandemic, delivery orders had been on the rise globally and dine-in... View Details
        Keywords: Cloud Kitchens; Food; Operations; Growth and Development Strategy; Decision Choices and Conditions; Food and Beverage Industry; Middle East; North Africa
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        Moreno, Antonio, and Gamze Yucaoglu. "Kitopi: The Brave New World of Cloud Kitchens." Harvard Business School Case 621-102, April 2021. (Revised May 2021.)
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