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  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

created a fifth perspective solely to reflect environmental considerations. They argued: Our franchise is under severe pressure in many of the communities where we operate. Our strategy is to go well beyond what current laws and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 28 Mar 2017
  • First Look

First Look at New Research, March 28

BATNA?” reflect misconceptions. Although savvy negotiators and analysts generally avoid these pitfalls, the less sophisticated can go astray. This article offers robust correctives to these misimpressions and relates these to three... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

measurement argument, which goes like this: The way we measure productivity increases doesn't account for such things as quality of life (although greater convenience should be reflected somehow in productivity). Others argue that the... View Details
Keywords: by James Heskett; Computer; Technology
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

that the tradeoff between scale and friction is complex. For example, what effect does a company's origins, its beliefs, and how these are reflected in management behaviors (reflected in Walmart's emphasis on "family") reduce... View Details
Keywords: by James Heskett; Retail
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

specific issue of organizational transparency arising with increasing frequency is whether or not salary and wage information should be shared by all members of an organization. It may in part be a reflection of the changing nature of the... View Details
Keywords: by James Heskett
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

telemedicine and specialized providers of niche services such as retail clinics, single-specialty hospitals, and disease management companies. The research, he says, reflects the traditional pendulum swing in health care between... View Details
Keywords: by Paul Guttry; Health
  • 03 Apr 2009
  • What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

information moves where needed and not everywhere it can." [This reflects a complaint I came across recently from a senior manager that a problem with the latest generation entering business ranks is that "everyone reports to... View Details
Keywords: by Jim Heskett; Publishing; Journalism & News
  • 02 Oct 2000
  • Research & Ideas

Networked Incubators: Hothouses of the New Economy

authors explain why access is the key and why networked incubators are emerging only now.If networked incubators offer such compelling advantages, why are they emerging only now? The answer reflects a subtle aspect of the new economy:... View Details
Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

recognition over its contract life (for HMM12). As Bills and Wan discussed the accounting change, they recognized that its impact on Corporate Learning’s and HBP’s performance could be material and would have to be reflected in the... View Details
Keywords: Dina Gerdeman
  • 19 Jan 2016
  • First Look

January 19, 2016

comprehensive and multidisciplinary view of the field of user and open innovation, reflecting advances in the field over the last several decades. The contributors—including many colleagues of Eric von Hippel—offer both theoretical and... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

(residual income) the conceptual conflict is exacerbated by the adoption of 'fair value' (FV) as the measurement basis for assets and liabilities rather than the more theoretically grounded approach of 'deprival value/relief value' (DV/RV), which better View Details
Keywords: Sean Silverthorne
  • 07 Jun 2010
  • Research & Ideas

Improving Brand Recognition in TV Ads

setup is as unobtrusive as sitting in front of a computer monitor. Eye movements are captured by an optical sensor using infrared light reflected off the cornea. When his advisor at Michigan showed him a huge dataset collected from... View Details
Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation
  • 24 Jan 2005
  • Research & Ideas

Entrepreneurial Hospital Pioneers New Model

her own physician. Reflecting on his background, Shetty wrote on his Web site that he became a doctor because of the recurrent illnesses of his parents. As a child he lived in fear that he would lose his mother; his father, a diabetic,... View Details
Keywords: by Martha Lagace; Health
  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

enthusiastically he could approve the decisions that came his way. The need to overrule something is a sure sign of a broader organizational failure. Or, as hard as this is to admit, it may reflect the CEO's own failure to clearly... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 21 Aug 2012
  • Research & Ideas

How to Sink a Startup

is just launching, but devising a static split doesn't properly reflect the fluid nature of startups. My research also shows that 33 percent of startups split 50-50, usually when the team is splitting early. In these cases, the founders... View Details
Keywords: by Garry Emmons
  • 07 Jan 2009
  • What Do You Think?

Is the World Really Flat?

effects" (Alex Evans). "It really doesn't matter whether the world is flat or not. Most value is added by the exploiters, not the creators, and that works in both (flat and non-flat) environments" (Gerald Nanninga). These comments, among others, View Details
Keywords: by Jim Heskett
  • 03 Nov 2015
  • First Look

November 3, 2015

the tumultuous path to publication that begins for many of us with trying to publish our dissertation. We invited Roy J. Lewicki and J. Keith Murnighan—the 2013 and 2015 recipients of the International Association for Conflict Management (IACM) Lifetime Achievement... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2014
  • First Look

First Look: March 18

the ratings. Our tests examine whether these forms of disclosure reflect firms' real efforts to combat corruption or are cheap talk. We find that the ratings are related to enforcement and monitoring, country and industry corruption risk,... View Details
Keywords: Sean Silverthorne
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

badly. Other apparent areas of interest in the last 12 months included corporate social responsibility, marketing techniques, and, of course, the ubiquitous Lady Gaga. Here are the Top 10 most-read articles and 10 most-read working papers that appeared in HBS Working... View Details
Keywords: by Staff
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

example. Rather than simply following an automated routine, many people in our study would often tailor their conduct toward the victim in ways that reflected the specific challenges of the situation or the needs of the victim. They... View Details
Keywords: by Martha Lagace
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