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  • 31 Dec 2010
  • News

2010 Accenture Award

  • 08 Oct 2020
  • News

Sales Calls Have Gone Virtual, and AI Is Listening In

  • 14 Jul 2020
  • News

A New Playbook for Cure-Seeking Nonprofits

  • 23 Apr 2020
  • News

What pandemic? How Goldman Sachs and Amazon may bring the office home for these interns.

  • 2018
  • Interviews

Flora Taylor, Zachary Green, and Diane Forbes Berthoud distinguish between influence and leading with awareness at the 2018 Gender & Work Symposium

    Tackling Diversity in Case Discussions

    Recognizing the importance of teaching managers to lead across lines of difference, this article presents a set of interrelated strategies for business educators to navigate topics of diversity and inclusion in the classroom. The authors advocate embedding principles... View Details
    • August 2015 (Revised October 2017)
    • Case

    Turnaround at Norsk Gjenvinning (A)

    By: George Serafeim
    Erik Osmundsen, CEO of Norsk Gjenvinning (NG), had initiated a program to strenghten corporate governance, eliminate corruption and improve compliance, and as a result the company had experienced a turnover of almost half of its top 70 line managers and strained... View Details
    Keywords: Change Leadership; Governance; Compliance; Waste Management; Environmental Impact; Social Responsibility; Industry Regulation; Regulatory Enforcement; Turnaround; Turn Around Management; Corruption; Leading Change; Change Management; Crime and Corruption; Governance Compliance; Wastes and Waste Processing; Industrial Products Industry; Norway; Scandinavia; Europe
    Related
    • 2022
    • Book

    Deep Purpose: The Heart and Soul of High-Performance Companies

    By: Ranjay Gulati
    This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details
    Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture
    Related
    • Program

    Leading and Building a Culture of Innovation

    execute innovative ideas at scale. As you explore the culture and capabilities needed to inspire organization-wide innovation, you will practice the behaviors and skills needed to drive innovation and change, deepening your understanding... View Details
    • March 2008
    • Article

    Is Yours a Learning Organization?

    By: David A. Garvin, Amy C. Edmondson and Francesca Gino
    This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. An organization with a strong learning culture faces the unpredictable deftly.... View Details
    Keywords: Interpersonal Communication; Learning; Surveys; Leading Change; Management Analysis, Tools, and Techniques; Organizational Culture
    Related
    • September 1996 (Revised December 1997)
    • Case

    Cytec Industries' Spin-Off (A): Sink or Swim?

    In the wake of market pressure to restructure, American Cyanamid spun off its poorly performing Chemicals Unit into a new publicly traded corporation, Cytec Industries. In addition to weak operations, Cytec inherited the bulk of Cyanamid's environmental and... View Details
    Keywords: Organizational Change and Adaptation; Management Practices and Processes; Restructuring; Performance Improvement; Chemical Industry; United States
    Related
    • July 2005
    • Article

    Price Improvement in Dealership Markets

    By: Matthew Rhodes-Kropf
    Price improvement refers to the practice whereby dealers order executions that improve on quoted prices. Why are these improvements given? Standard thinking is that competition causes dealers to give better prices to customers with less information. This paper... View Details
    Keywords: Price; Markets; Competition; Information; Customers; Negotiation; Mission and Purpose; Practice; Theory; Performance Improvement; Bids and Bidding; Governing Rules, Regulations, and Reforms
    Related
    • 07 Jun 2011
    • Working Paper Summaries

    The Institutional Logic of Great Global Firms

    Keywords: by Rosabeth Moss Kanter
    • 2023
    • Working Paper

    Virtual Water Coolers: A Field Experiment on the Role of Virtual Interactions on Organizational Newcomer Performance

    By: Prithwiraj Choudhury, Jacqueline N. Lane and Iavor Bojinov
    Designing management practices to better onboard organizational newcomers working remotely is a key priority for firms. We report results from a randomized field experiment conducted at a large global firm that estimates the performance effects of different types of... View Details
    Keywords: Remote Work; Virtual Water Coolers; Social Interactions; Careers; Field Experiment; Employees; Interpersonal Communication; Internet and the Web; Performance; Personal Development and Career
    Related
    • 12 PM – 1 PM EST, 03 Feb 2015
    • Webinars: Trending@HBS

    The Art of Negotiation: How to Improvise Agreement in a Chaotic World

    Mr. Wheeler presents a fresh and dynamic approach to negotiation, one that challenges the static assumptions of win-win and hard-bargaining models. The simple truth is that negotiation cannot be scripted and people cannot dictate what other parties will say or do any... View Details
    • June 2020
    • Case

    TransDigm: The Acquisition of Aerosonic Corp.

    By: Benjamin C. Esty and Daniel W. Fisher
    In April 2013, TransDigm, a company that manufactured a wide range of highly engineered aerospace parts for both military and commercial aircraft, announced an agreement to acquire Aerosonic Corporation for $39 million in cash (1.2 times Aerosonic’s sales of $31... View Details
    Keywords: Mergers and Acquisitions; Growth Management; Business Strategy; Competitive Strategy; Value Creation; Valuation; Negotiation; Cash Flow; Contracts; Aerospace Industry; Air Transportation Industry; United States
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    • Web

    Value-Based Health Care - Institute For Strategy And Competitiveness

    the current concepts in how health care delivery systems can grow and deliver value-based health care across geography. See All Presentations In The News Course Trains New Army Musculoskeletal Integrated Practice Unit Teams January 2020... View Details
    • May–June 2015
    • Other Article

    HRM at a Crossroads: Comments on 'Evolution of Strategic HRM Through Two Founding Books: A 30th Anniversary Perspective on Development of the Field'

    By: Michael Beer
    I agree with Bruce Kaufman's evaluation of the HRM field and the danger to its relevance if change does not take place in the field's almost exclusive use of normal science, lack of focus on organizational change and development and indifference to the development of... View Details
    Keywords: Management; Performance; Human Resources
    Related

      Flying Without a Net: Turn Fear of Change into Fuel for Success

      Confronted by omnipresent threats of job loss and change, even the brightest among us are anxious. In response, we're hunkering down, blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable... View Details

        Michael A. Wheeler

        Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

        Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities