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Publications

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  • All HBS Web  (3,156)
    • People  (10)
    • News  (973)
    • Research  (1,710)
    • Events  (6)
    • Multimedia  (34)
  • Faculty Publications  (706)

Show Results For

  • All HBS Web  (3,156)
    • People  (10)
    • News  (973)
    • Research  (1,710)
    • Events  (6)
    • Multimedia  (34)
  • Faculty Publications  (706)
← Page 74 of 3,156 Results →
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

price most observers found generous. The debacle cost both the chairman and president of Quaker their jobs and hastened the end of Quaker's independent existence (it's now a unit of PepsiCo). But that's not the end of the story. In... View Details
Keywords: by John Deighton; Food & Beverage
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

With the help of LEGO bricks, business executives discover how design principles can serve as building blocks to create a great customer experience. How Independent Bookstores Have Thrived in Spite of Amazon.comIndy booksellers have survived brutal competition by... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

services firm, comprising over 1,000 applications and over 3,000 dependencies between them. Our methods allow us to disentangle the effects of different types and levels of coupling. Our analysis reveals that applications with higher levels of coupling View Details
Keywords: Sean Silverthorne
  • April 1989 (Revised October 2005)
  • Case

James Burke: A Career in American Business (A)

By: Richard S. Tedlow and Wendy Smith
Presents an historical overview of the professional career of James E. Burke, chairman and CEO of Johnson & Johnson. Examines the corporation's handling of three major occurrences--the Tylenol poisonings in 1982 and 1986 and the acquisition and subsequent sale of... View Details
Keywords: Business History; Marketing Strategy; Ethics; Personal Development and Career; Crisis Management; Health Industry; Health Industry; United States
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Tedlow, Richard S., and Wendy Smith. "James Burke: A Career in American Business (A)." Harvard Business School Case 389-177, April 1989. (Revised October 2005.)
  • Portrait Project

Janie McDonough

opportunities for jobs they might not have thought achievable, provided health insurance for 40 families and allowed peace of mind for retirement plans. My personal whiteboard contains lessons that have... View Details
  • October 2020 (Revised November 2020)
  • Case

Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa

By: James E. Austin, Megan Epler Wood and Herman B. "Dutch" Leonard
In 2018 the majority ownership of publicly owned Wilderness Safaris, the leading high-end ecotourism company in Africa with safari operations in eight countries, was acquired by The Rise Fund, one of the world’s largest private social impact investing funds, and by FS... View Details
Keywords: Investing; Investing For Impact; Ecotourism; COVID-19; Equity Financing; Strategy Formulation; Profitability; Environmental And Social Sustainability; Sustainability; Conservation Planning; Corporate Social Responsibility; Investment; Social Enterprise; Social Entrepreneurship; Environmental Sustainability; Strategy; Financing and Loans; Corporate Social Responsibility and Impact; Health Pandemics; Tourism Industry; Africa; Rwanda; Angola
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Austin, James E., Megan Epler Wood, and Herman B. "Dutch" Leonard. "Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa." Harvard Business School Case 321-020, October 2020. (Revised November 2020.)
  • 17 Jan 2023
  • Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

officials. Soltes turns his hand to corporate crime after making a media splash with his 2016 book, Why They Do It: Inside the Mind of a White-Collar Criminal. Based on personal visits, letters, and phone calls with 48 disgraced... View Details
Keywords: by Lane Lambert
  • 30 Aug 2016
  • First Look

August 30, 2016

patient-reported outcomes, at an accelerated pace. These comprehensive sets are integrated with electronic health records and incorporated into clinical practice, and they will underpin internal quality improvement and external... View Details
Keywords: Carmen Nobel
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

socializing; keeping team members informed about stressful situations; addressing subordinates' negative feelings; and disclosing personal information); (3) recognizing good work privately and publicly; and (4) consulting subordinates... View Details
Keywords: by Martha Lagace
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

personally was in the field for at least 180 working days during that time and even spent one week at a non-Toyota plant doing assembly work and spent another five months as part of a Toyota team that was trying to teach TPS at a... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • Web

Judges - Alumni

with a strong focus on beauty and personal care, health and wellness, e-commerce, and creators. She founded CXT Investments in 2016 to support purpose-driven entrepreneurs building the next generation of... View Details
  • Web

HBS - Financials | Supplemental Financial Information

since its creation has been remarkable, spurred by the demand for a high-quality online business education as a tool for career and personal advancement. Expanding its course portfolio with timely new offerings, HBS Online launched... View Details
  • 01 Dec 2022
  • News

Singing to the Corn

throughout college and into HBS. That intensity has been channeled by mentors throughout Keen’s life. One such person is Deward Walker, who in 2007 challenged Keen with a question that has a recurring role in Sacred Seed’s origin story:... View Details
Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture
  • 02 Aug 2021
  • Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

transparency, pay equity is being achieved at the cost of high salaries for some—but perhaps it’s worth that tradeoff. “Equity is something that happens when everything is out in the open,” Cullen says. “The firm is more equal, but the... View Details
Keywords: by Avery Forman
  • May 2010 (Revised May 2011)
  • Case

Kent Thiry: "Mayor" of DaVita

By: William W. George and Natalie Kindred
Kent Thiry, CEO of dialysis provider DaVita, is considering how to integrate employees from recently acquired Gambro Healthcare without damaging DaVita's robust, unconventional internal culture. When Thiry joined DaVita in 1999, breaking an important promise to his... View Details
Keywords: Mergers and Acquisitions; Experience and Expertise; Employee Relationship Management; Leadership Style; Organizational Change and Adaptation; Organizational Culture; Personal Development and Career; Integration; Health Industry
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George, William W., and Natalie Kindred. Kent Thiry: "Mayor" of DaVita. Harvard Business School Case 410-065, May 2010. (Revised May 2011.)
  • 11 Oct 2006
  • What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

recognize that there is an optimal dependency ratio range beyond which increasingly urgent action is needed to stabilize social costs and attract investment." Several interesting actions were suggested. Many involved the way in which... View Details
Keywords: by Jim Heskett
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

faced with a situation in which a decision to move jobs overseas to reduce costs and preserve profit performance appeared to be alienating workers, customers, and even the president of the United States. Harley-Davidson had long been held... View Details
Keywords: by James Heskett; Auto
  • 01 Sep 2023
  • News

Alumni and Faculty Books

Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details
  • 25 Aug 2014
  • News

Ashraf M. Dahod, MBA 1981

face rejection are job requirements for entrepreneurs. “No one person can build a company,” says Dahod, reflecting that one of the most difficult moments in his career was when he sold Starent to Cisco and decided to build a new team. “I... View Details
Keywords: Susan Young
  • Web

Electricity - Business & Environment

especially vulnerable to the impacts of climate change: hurricanes, wildfires, and sea level rise pose immense risks for the reliable delivery of electricity. As one example, restoring electric power in Puerto Rico following Hurricane Maria took nearly one year and... View Details
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