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  • May 2020
  • Teaching Note

Baskits Inc.

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
Teaching Note for HBS Case No. 217-001. Robin Kovitz (MBA 2007) acquired Baskits, a Canadian gift basket company, in October of 2014. The business was highly seasonal with two-thirds of its sales occurring in November and December. Baskits dealt with its seasonality... View Details
Keywords: Operations; Performance Improvement; Canada
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  • 25 Feb 2020
  • News

Task Force

world following China’s path. “It was an incredibly powerful wave that I wanted to ride—to build a digital business that would help people in emerging markets use their smartphones to connect to markets and improve their quality View Details
Keywords: Julia Hanna; gig economy; Retail Trade
  • 07 Jun 2004
  • Research & Ideas

What Drives Supply Chain Behavior?

saying that being aware of your problem is a prerequisite to its solution. However, because individual, and probably by extension organizational, biases are often difficult to self-diagnose but easy to diagnose in others, explicitly... View Details
Keywords: by Sarah Jane Johnston
  • Web

Frequently Asked Questions | HBS Online

with a minimum recommended bandwidth of 2 Mbps download speed. Your browser performance will also affect your experience on the platform. To avoid browser-based issues and to ensure the best experience, we... View Details
  • Profile

Ignacio Lartirigoyen

execute plans for improving their financial performance and operational efficiency," says Ignacio. With two years of "real hands-on experience," Ignacio believed... View Details
Keywords: Financial Services
  • November 1989 (Revised January 1990)
  • Case

Paul Revere Insurance Co. (C): Competing For the Baldrige Award--The Malcolm Baldrige National Quality Award Exercise

The Malcolm Baldrige National Quality Award requires firms to submit applications that conform to a rigorous quality-assessment system. This case consists of several parts of a service company's 1988 Baldrige application together with material from the Malcolm Baldrige... View Details
Keywords: Quality; Performance Improvement; Performance Evaluation
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  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

properly, decides just to make it look superficially better and move on. And the typical result of this misguided cosmetic effort? The bulldog's "appearance hasn't improved, but now it's really angry," says Kanter. Instead, she... View Details
Keywords: by Nick Morgan
  • Web

2024 Reunion Presentations - Alumni

disruptions, but to geopolitical risk. We have entered an era of supply chain rebalancing, driven not only by the desire to improve resiliency, but also to mitigate geopolitical risks. In this talk, we will... View Details
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

As a boy, Soichiro Honda, the eventual founder of Honda Motor Co., was infatuated with airplanes. At age 10 he biked 20 kilometers to see American pilots performing aerobatics near his home in Japan,... View Details
Keywords: by Kristen Senz
  • 04 Oct 2018
  • Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

controlled experiment.” Looking at the financial performance of those firms, they determined that having at least one woman in a VC fund improved View Details
Keywords: by Michael Blanding; Banking; Financial Services
  • Web

HBS - The year in Review

global leader in improving the practice of management and its impact in a changing world, growing revenues from approximately $90 million to $270 million. He successfully oversaw the publishing company's... View Details
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

50 percent bottom-line improvement during the next year. To do this, Andrus knew she would need a focused and dedicated team. What she had was an overburdened one. In fact, a company survey showed that 60 percent View Details
Keywords: by Paul Michelman
  • Web

Privacy Policy & Legal Info | HBS Online

identity; to process payments, subscriptions, credits and refunds; and to collect amounts owed, as applicable. To perform research (such as academic research). To assess admissions criteria and analyze individual and aggregate progress,... View Details
  • Research Summary

Leadership and Leadership Development: An Ontological Approach

This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details

  • November 2009 (Revised June 2012)
  • Supplement

Jody Leleck at Broad Acres (B)

By: Paul W. Marshall and Andrew Goldin
Explores the results of Jody Leleck's efforts to turn around underperforming Broad Acres Middle School. View Details
Keywords: Middle School Education; Performance Improvement; Education Industry
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  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

existing capital and deploy new capital toward climate remediation and the associated transition. This entails new stewardship services, curated products, and performance and risk management tools. Additionally, we are focused on... View Details
  • Web

Launching Tech Ventures | HBS Online

high-quality, profitable business model Discover how to conduct experiments to determine your venture’s value proposition, go-to-market strategy, and profit formula Understand and learn how to navigate the startup ecosystem to improve... View Details
  • 12 Nov 2018
  • Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

Improve Collective Intelligence, written by Ethan Bernstein, the Edward W. Conard Associate Professor of Business Administration at Harvard Business School; Jesse Shore, assistant professor at Boston... View Details
Keywords: by Roberta Holland
  • 01 Dec 2022
  • News

Full Court Press

as a platform to not only improve the health and wellness of one of the world’s youngest and fastest growing populations but also to create a whole new industry around the... View Details
Keywords: Dan Morrell
  • Web

HBS - Financials | Supplemental Financial Information

for HBP’s three market groups—Corporate Learning, Education, and Harvard Business Review Group. As a result, total Publishing revenue increased 3 percent from the prior year to $310 million. Publishing’s growing worldwide influence was evident in the strong View Details