Filter Results:
(2,223)
Show Results For
- All HBS Web
(2,223)
- People (4)
- News (268)
- Research (1,695)
- Events (9)
- Multimedia (7)
- Faculty Publications (885)
Show Results For
- All HBS Web
(2,223)
- People (4)
- News (268)
- Research (1,695)
- Events (9)
- Multimedia (7)
- Faculty Publications (885)
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
performance. Using panel data from the Japanese National Hospital Organization, we analyze performance improvements following regulation requiring standardized measurement and peer disclosure of absolute and... View Details
Keywords: Sean Silverthorne
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
acquisition process. Reluctance to establish more appropriate incentives has been a serious deficiency in most DoD improvement programs during the past five decades. Contractors should be rewarded with higher profits for complying with... View Details
- March 1999
- Case
MotivAction plc (A)
By: William J. Bruns Jr.
The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details
Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture
Bruns, William J., Jr. "MotivAction plc (A)." Harvard Business School Case 199-004, March 1999.
- 01 Dec 2015
- First Look
December 1, 2015
penalty for not achieving quota. We find unconditional compensation in the form of reciprocity to be effective at improving sales force performance only when given as a delayed reward of which the... View Details
Keywords: Sean Silverthorne
- 03 Apr 2012
- News
Just Compensation
an executive’s pay is in line or out of line with performance over a long period of time, like 10 years.” With its benchmarking, the model helps companies and their investors know if pay and performance are... View Details
- July 1993 (Revised December 2003)
- Case
Sears Auto Centers (A)
By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
Paine, Lynn S., and Michael Santoro. "Sears Auto Centers (A)." Harvard Business School Case 394-009, July 1993. (Revised December 2003.)
- 30 Sep 2008
- First Look
First Look: September 30, 2008
benefit of increased labor is improved quality. The objective of this paper is to examine the effect of labor on profitability through its impact on quality. Since employees at retail stores perform both... View Details
Keywords: Martha Lagace
- 08 Apr 2011
- News
Management Matters In Health Care, Too
MBA students alike, the implications of that view are huge. For policymakers, the message is that cost cutting alone does nothing to improve the quality of care and probably will reduce it. Is anyone in Washington listening? For MBA... View Details
- 11 Oct 2022
- News
Righting the Ship
creating one that did. The plan he assembled had three parts. The first was addressing the performance of CIP division managers by rating their execution performance. Here, Stuckey held fast to the familiar: an academic grading chart. If... View Details
Keywords: Maureen Harmon
- 13 Aug 2018
- Research & Ideas
Women Heart Patients Have Better Survival Odds with Women Doctors
became. Male doctors performance also improved when emergency rooms had more female doctors. For Huang, the price of that learning curve seems too high for women. “There's lots of these scenarios where... View Details
- 07 Oct 2021
- News
Bringing Light to the Fight
own businesses and is now director of the Auckland International Airport and chair of Spark, New Zealand’s largest telecommunications and digital services company. “Measuring performance in charity is as important as in a commercial... View Details
- 29 Jun 2009
- Sharpening Your Skills
Sharpening Your Skills: Leading Change
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I build my business in this environment? What should leaders... View Details
Keywords: by Staff
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
unease, and high turnover rates. Now, many health care organizations are turning to artificial intelligence (AI) as a potential solution to physician overwork and burnout. After all, AI offers long-sought-after benefits for clinicians, such as reduced clinical... View Details
- Web
Partners - Managing the Future of Work
network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people... View Details
- 08 Jul 2021
- Blog Post
Managing Sustainable Advantage with Key ESG Co-Founders, Anne-Marie Schoonbeek and Heleen van Poecke
noticed trends emerging. “Most companies I worked with received an increasing amount of inbound questions for greater disclosure on their ESG performance from their lenders, shareholders and regulators, but were often ill-equipped to... View Details
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
first set had to do with the audit team’s training—as measured by the number of audit skill courses they’d taken—and whether the audit was announced or a surprise. They found that the biggest improvements came when a highly-trained team... View Details
Keywords: by Michael Blanding
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
Management Journal Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions By: Ramarajan, Lakshmi, Nancy Rothbard, and Steffanie Wilk Abstract—Across... View Details
Keywords: Sean Silverthorne
- 10 Sep 2024
- Research & Ideas
What Happens When Business Owners Turn to ChatBots for Advice
AI’s capabilities to help solve business problems, particularly in parts of the world with fewer resources and less access to technology. “The fact that generative AI was a little over a year old, and we could use it to advise several hundred Kenyan entrepreneurs how... View Details
Keywords: by Ben Rand
- 29 May 2001
- Research & Ideas
How Technological Disruption Changes Everything
HBS Professor Clayton Christensen sees disruptive innovation as a threat to everything from Microsoft to Japan—and even to a certain prominent business school. But through that disruption comes improved quality of life—and major... View Details
- Web
Harvard Business School
Management: Setting Employees Up for Success Chinenye C. Offor Ogunro (PhD) 2017 Network Administrative Organizations: Using Centralized External Governance to Improve the Performance of Health Care Networks... View Details