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  • All HBS Web  (6,791)
    • People  (10)
    • News  (1,525)
    • Research  (4,510)
    • Events  (17)
    • Multimedia  (46)
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  • October 2003 (Revised April 2005)
  • Case

Innovation Corrupted: The Rise and Fall of Enron

By: Malcolm S. Salter
Presents an historical overview of Enron's rise and fall and summarizes what is currently known about (1) the evolution of Enron's business model, (2) the organizational processes Enron officials relied on to drive and monitor the business, (3) emergent behavior... View Details
Keywords: Business Model; Behavior; Governing and Advisory Boards; Success; Transformation; Failure; Business Processes; Energy Industry; United States
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Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron." Harvard Business School Case 904-036, October 2003. (Revised April 2005.)
  • 01 Sep 2016
  • News

Alumni and Faculty Books for September 2016

the practices that characterize entrepreneurial individuals, families, and organizations and offer pragmatic advice. The Upside of Inequality: How Good Intentions Undermine the... View Details
  • 01 Dec 2001
  • News

Reaching Out

a global institution devoted to expanding low-income women's economic access, participation, and power. The second half of her summer was devoted to fieldwork with ImpactPartners, a venture philanthropy View Details
Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance
  • 2012
  • Chapter

Structuring Consulting Firms

By: Tim Morris, Heidi K. Gardner and N. Anand
This chapter presents a model of the way in which consulting and other professional-service firms organize themselves and grow. We will argue that the fundamental structural-design challenge for consulting firms, like other professional firms, is to adapt appropriately... View Details
Keywords: Experience and Expertise; Management Practices and Processes; Demand and Consumers; Service Operations; Organizational Design; Organizational Structure; Projects; Groups and Teams; Consulting Industry; Service Industry
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Morris, Tim, Heidi K. Gardner, and N. Anand. "Structuring Consulting Firms." In The Oxford Handbook of Management Consulting, edited by Matthias Kipping and Timothy Clark. Oxford University Press, 2012.
  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

that extended management theory and improved management practice. This paper draws upon public sources and the authors’ personal experiences to describe how three management consulting companies created... View Details
Keywords: Dina Gerdeman
  • 01 Mar 2016
  • News

Alumni and Faculty Books for March 2016

been unable to adapt and grow. The authors present a set of practices to guide firms as they adopt ambidexterity. Readers will understand how to improve their existing businesses through efficiency, control,... View Details
  • 01 Jun 2022
  • Blog Post

Climate Stories Episode #6: Climate Change, Peacebuilding, and Business: Lise Grande and Dr. Teagan Blaine, USIP.

Climate Stories Episode #6: Climate Change, Peacebuilding, and Business: Lise Grande and Dr. Teagan Blaine, USIP. Climate Stories author Jacqueline Adams serves on the International Advisory Council of the... View Details
  • 01 Dec 2008
  • News

The CEO and the Functions of Leadership

In a working paper presented at the June colloquium, HBS professors Michael Porter and Nitin Nohria consider the CEO’s role in the large, complex organization that is typical in today’s global economy. An... View Details
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

Cai, Wei, Susanna Gallani, and Jee-Eun Shin Abstract— Organizations often struggle with motivating employees to develop innovative ideas that may benefit the firm, especially when the standard tasks for... View Details
Keywords: Dina Gerdeman

    Anjali M. Bhatt

    Anjali... View Details

    • July 1994 (Revised December 1994)
    • Case

    CIGNA Corporation, Inc.: Managing and Institutionalizing Business Reengineering

    Provides a longitudinal view of business reengineering at CIGNA Corp., a leading provider of insurance and related financial services throughout the United States and the world. CIGNA has been practicing business reengineering since 1989, completing over 20 projects.... View Details
    Keywords: Change Management; Business Processes; Financial Services Industry; Insurance Industry
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    Stoddard, Donna B., and Sirkka Jarvenpaa. "CIGNA Corporation, Inc.: Managing and Institutionalizing Business Reengineering." Harvard Business School Case 195-097, July 1994. (Revised December 1994.)
    • 04 Sep 2019
    • News

    Alumni and Faculty Books for September 2019

    between. Kids are constantly changing and how we parent them must change, too. But how do we stay close as a family as our lives move apart? In the midst of guiding their own kids through this transition,... View Details
    • June 2008 (Revised November 2010)
    • Supplement

    Patient Flow at Brigham and Women's Hospital (B)

    By: Anita L. Tucker and Jillian Alexandra Berry
    The B Case is an email from the ED Director. He clarifies where the process deviations occurred. View Details
    Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts
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    Tucker, Anita L., and Jillian Alexandra Berry. "Patient Flow at Brigham and Women's Hospital (B)." Harvard Business School Supplement 608-172, June 2008. (Revised November 2010.)
    • 01 Jun 2003
    • News

    South Florida and Minnesota Launch Community Programs

    partnership programs that connect alumni with non–profit organizations in need of private–sector expertise on specific consulting projects. Now the HBS Clubs of South Florida and Minnesota have established... View Details
    Keywords: Alumni groups; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
    • November 1995
    • Background Note

    Business Process Reengineering: Its Past, Present, and Possible Future

    Explores the origins of reengineering; its evolution during the 1980s and 1990s; the current state of reengineering, which is prevalent in business today; and several possible futures of reengineering, specifically in relation to process management, knowledge work, and... View Details
    Keywords: Change Management; Business Processes
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    Davenport, Thomas H. "Business Process Reengineering: Its Past, Present, and Possible Future." Harvard Business School Background Note 196-082, November 1995.
    • July 2021 (Revised October 2021)
    • Case

    Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

    By: Nour Kteily, Deepak Malhotra and David Lane
    As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
    Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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    Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)." Harvard Business School Case 922-003, July 2021. (Revised October 2021.)
    • October 2020 (Revised February 2021)
    • Case

    The Tulsa Massacre and the Call for Reparations

    By: Mihir A. Desai, Suzanne Antoniou and Leanne Fan
    How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details
    Keywords: Cost vs Benefits; Decision Choices and Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, and Reforms; Government Legislation; Government and Politics; Government Administration; Lawsuits and Litigation; Legal Liability; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Conflict and Resolution; Conflict Management; Loss; Motivation and Incentives; Perspective; Prejudice and Bias; Civil Society or Community; Social Issues; Tulsa; Oklahoma; United States
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    Desai, Mihir A., Suzanne Antoniou, and Leanne Fan. "The Tulsa Massacre and the Call for Reparations." Harvard Business School Case 221-039, October 2020. (Revised February 2021.)
    • 26 Feb 2019
    • First Look

    New Research and Ideas, February 26, 2019

    not to give. Managers of nonprofit organizations should carefully assess this tension when determining if and how to provide information on their performance metrics. Publisher's link:... View Details
    Keywords: Dina Gerdeman
    • Web

    FSG - Institute For Strategy And Competitiveness

    world’s leading corporations, charitable foundations, and nonprofit organizations. Reimagining Social Change FSG believes that passionate leaders with new insights and... View Details
    • 01 Dec 2019
    • News

    Shaping Leaders Who Understand Business and the Environment

    percent of the class would have known what he was talking about. “Today, it’s more than 50 percent. Students understand that those are important considerations that are going to affect their organizations View Details
    Keywords: April White
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