Operating Systems - Publications - Faculty & Research

Portrait Project

Lauren Park

learn Algebra in this room today. Without chairs. We already operate with too few textbooks and a consistently-jammed copier. I take a deep breath. ... The day was a resounding success. We were productive despite our missing resources.... View Details

01 Dec 2011
News

At Your Service

system has been designed to favor speed of diagnosis over choice of physician. You will still get high-quality health care, but within a system designed around the concept that tradeoffs exist. When health... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

12 Jul 2022
News

Expanding the Power to Prosper

After building her career on Wall Street, with roles at Morgan Stanley and Goldman Sachs, Stella Dyer (MBA 1994) launched Millicent, a blockchain-based company that Dyer hopes will make the global banking system more inclusive. Funded in... View Details

Keywords: Funds, Trusts, and Other Financial Vehicles; Finance

28 Oct 2021
News

Capital Considerations for Black Entrepreneurs; Pivoting for Gender Equity

access capital. “We wrote this case because it not only tells a particular story of two student leaders effecting change,” says Bussgang, a Senior Lecturer at HBS and managing partner at the VC firm, Flybridge. “But it also speaks to larger View Details

Keywords: Margie Kelley

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

performance management system into corporate governance processes. The Balanced Scorecard strategy map portrays, on a single page, a company's strategy. It includes the financial outcomes expected; performance with targeted customers and... View Details

Keywords: by Robert S. Kaplan

21 Nov 2013
News

Case Study: BlackBerry and Thorsten Heins

of BlackBerry’s problems were sown well before Heins took on the CEO role. BlackBerry’s system had its roots in a mobile data architecture that came out of paging networks. By developing complimentary software that connected to email... View Details

Keywords: Telecommunications; Information; Management of Companies and Enterprises; Management

19 Nov 2001
Research & Ideas

Alfred Chandler on the Electronic Century

operating system and application software. At the same time, the producers of minicomputers used the microprocessor to develop the workstation for its engineering and scientific customers. The new array of... View Details

Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology

01 Oct 1998
News

A Community Investment

inspired to address inconsistencies in society by working from within the system rather than pursuing more radical approaches. Joseph Schell: As we turn fifty, many of us finally have time to reflect on our life's ambitions. It's a great... View Details

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

Regular Checkup if you want to be sure your mechanical system is operating in a way that protects your health, the single best recommendation we can give you is to commission your mechanical system. Our... View Details

Keywords: by Kristen Senz; Real Estate; Health

May 1992
Article

Coordination in Split-Award Auctions

By: James J. Anton and Dennis Yao

We analyze split award procurement auctions in which a buyer divides full production between two suppliers or awards all production to a single supplier, and suppliers have private cost information. An intriguing feature of split awards is that the equilibrium bids are... View Details

Keywords: Supply Chain Management; Balance and Stability; Cost; Auctions; Bids and Bidding; Production; Five Forces Framework; Supply and Industry; Situation or Environment; Information; Manufacturing Industry

Citation

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11 Sep 2007
First Look

First Look: September 11, 2007

future lock-in can arise without changing the structure of a should-choice, but by just changing people's temporal focus. Finally, we provide evidence that the should self operates at a higher construal level (abstract, superordinate)... View Details

Keywords: Martha Lagace

25 Aug 2022
News

Clean Slate

says. To get there, Massport is reducing the carbons tied to the operation of its airports, container ship and cruise terminals, and all related equipment and vehicles. Logan’s central heating system... View Details

28 Mar 2017
First Look

First Look at New Research, March 28

one of the world's largest airlines, United had a very large fleet and hub-and-spoke network that provided passengers with a wide range of destination choices, but as with any complex system unless everything ran perfectly all the time,... View Details

Keywords: Sean Silverthorne

02 Oct 2000
Research & Ideas

Networked Incubators: Hothouses of the New Economy

systems for finding elite technical graduates. In addition, CarOrder.com made use of CollegeHire.com, a Trilogy portfolio company that provides a sophisticated online service to place high-tech college graduates. E-Loan's worldwide... View Details

Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull

01 Sep 2011
News

RoboCar, the Sequel

Alden Photo courtesy William Alden Once an entrepreneur, always an entrepreneur. Consider the case of William Alden (MBA ’52), as reported in the Cape Cod Times (April 12, 2011). More than 50 years ago, Alden was working on an automated mail-flow View Details

Keywords: Architectural, Engineering, and Related Services; Professional Services

23 Jun 2003
Research & Ideas

Psychology, Pathology, and the CEO

turnaround. Consider the situations that confronted new CEOs in three companies: Gillette: Its performance was strong through the mid-1990s, but by the beginning of 2001, this global consumer-products company had experienced several years of flat sales, declining View Details

Keywords: by Rosabeth Moss Kanter

01 Mar 2025
News

On The Case: The Base Factor

performance system, we tell them what the system is and show them how they implement it—that is, the choices Tom and his colleagues make in rolling out the new system and their impact. In analyzing the how,... View Details

Keywords: Jen McFarland Flint

05 Jul 2011
News

The Business of Champions

that this would not be a soft team, nor would it welcome soft individuals. My take-away: When leadership embodies and lives the desired culture, that culture is more likely to take root. I don’t think anyone will say the Bruins were the highest skilled team in the NHL... View Details

Keywords: Garry Emmons; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Apr 2014
First Look

First Look: April 1

opportunistic low-ball offers. Working Papers The Effect of Management Control Elements on Coordination By: Bormann, Sara, Jan Bouwens, and Christian Hofmann Abstract—This study examines how control elements of a firm affect coordination among profit centers. The... View Details

Keywords: Sean Silverthorne

April 2003 (Revised October 2004)
Case

Novartis: The Challenge of Success (A)

By: Sandra J. Sucher and Stacy McManus

Preliminary results from Phase 1 clinical trials of a newly developed compound, STI571, showed that 31 out of 31 patients with chronic myelogenous leukemia (CML) had their blood counts return to normal. In the world of oncology, this was unheard of. This was the... View Details