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  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

Frances Frei: I studied math in college, engineering for my masters, and operations and information management for my PhD, which just means I got more and more applied as things went on. And then I got to Harvard and was in the Technology... View Details
Keywords: by Kristen Senz
  • 06 Dec 2022
  • Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

research suggests that marketers are well aware of the power of calling something “revised” as a means of selling products. A survey conducted by the researchers with former working professionals found that nearly half had worked at a... View Details
Keywords: by Michael Blanding; Consumer Products; Retail
  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

that, “It doesn’t have to be complicated people who are ‘engaged’ in their work (which means that they are psychologically and emotionally attached to it ) are something like 25-50 percent more productive than people who aren’t.”... View Details
Keywords: by James Heskett
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

Workers test the NASA-engineered capsule used to lift trapped miners to the surface. Hugo Infante/Government of Chile via Wikimedia Commons (Editor's Note: Amy Edmondson advises managers to think of teams as a verb, "teaming," which means... View Details
Keywords: by Amy C. Edmondson; Mining
  • 05 May 2015
  • First Look

First Look: May 5

  Publications May 2015 Corporate Stewardship: Organizing for Sustainable Effectiveness Leading Socially Responsible, Value-Creating Corporations By: Brown, Daniel, and Rakesh Khurana Abstract—We explore the role of the corporate leader in creating value for... View Details
Keywords: Carmen Nobel
  • Research Summary

Design Driven Innovation

By: Roberto Verganti

Firms, managers and scholars have often balanced between two approaches to innovation: user centered (where incremental innovation is pulled by the market) and technology push (where innovation comes from breakthrough development in technologies). However there is a... View Details

  • 2023
  • Article

Verifiable Feature Attributions: A Bridge between Post Hoc Explainability and Inherent Interpretability

By: Usha Bhalla, Suraj Srinivas and Himabindu Lakkaraju
With the increased deployment of machine learning models in various real-world applications, researchers and practitioners alike have emphasized the need for explanations of model behaviour. To this end, two broad strategies have been outlined in prior literature to... View Details
Keywords: AI and Machine Learning; Mathematical Methods
Related
  • April 2021
  • Article

Utilizing Time-driven Activity-based Costing to Determine Open Radical Cystectomy and Ileal Conduit Surgical Episode Cost Drivers

By: Janet Baack Kukreja, Mohamed A. Seif, Marissa W. Merry, James R. Incalcaterra, Ashish M. Kamat, Colin P. Dinney, Jay B. Shah, Thomas W. Feeley and Neema Navai
Objectives
Patients undergoing radical cystectomy represent a particularly resource-intensive patient population. Time-driven activity based costing (TDABC) assigns time to events and then costs are based on the people involved in providing care for specific... View Details
Keywords: Time-Driven Activity-Based Costing; Value-based Healthcare; Health Care and Treatment; Cost; Cost vs Benefits; Analysis
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  • March 2009 (Revised May 2011)
  • Case

The Credit Suisse/Gerson Lehrman Group Alliance

By: Robert G. Eccles and Laura Winig
The equity research department of Credit Suisse and the expert network firm of Gerson Lehrman Group, historically competitors, have established a strategic alliance which both believe will give them a competitive advantage. Under the leadership of its head of equity... View Details
Keywords: Business Model; Financial Crisis; Investment Banking; Innovation and Invention; Alliances; Social and Collaborative Networks; Competitive Advantage; Banking Industry
Related
  • November 2008 (Revised March 2011)
  • Case

a-connect: In Search of Talent Partners (A)

By: Robert G. Eccles and Dilyana Karadzhova
a-connect was started in 2002 by three former McKinsey partners who wanted to develop an alternative business model consulting firm, which they have positioned as a high-end staffing company. The company has been very successful, growing to revenues of CHF 30 million... View Details
Keywords: Business Model; Decision Choices and Conditions; Initial Public Offering; Selection and Staffing; Growth and Development Strategy; Marketplace Matching; Expansion; Consulting Industry
Related
  • October 2008
  • Article

It's Time to Make Management a True Profession

By: Nitin Nohria and Rakesh Khurana
In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way medicine and law have, argue Khurana and Nohria of Harvard Business School. True... View Details
Keywords: Competency and Skills; Education; Ethics; Corporate Accountability; Management; Trust; Value Creation
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  • 23 Sep 2015
  • HBS Seminar

Ohad Barzilay, Tel Aviv University

  • 2018
  • Working Paper

Channeled Attention and Stable Errors -- Previous Working Version

By: Tristan Gagnon-Bartsch, Matthew Rabin and Joshua Schwartzstein
A common critique of models of mistaken beliefs is that people should recognize their error after observations they thought were unlikely. This paper develops a framework for assessing when a given error is likely to be discovered, in the sense that the error-maker... View Details
Keywords: Perception; Behavior; Theory; Situation or Environment
Related
  • Summer 2012
  • Article

Epistemic Contests and the Legitimacy of the World Trade Organization: The Brazil–USA Cotton Dispute and the Incremental Balancing of Interests

By: Arthur A. Daemmrich
The World Trade Organization (WTO) features prominently in studies of international institutions, often cast either as a tool of rich-world domination over the poorer South or as a neutral mediator facilitating a tariff-free world of economic prosperity. This article... View Details
Keywords: Organizations; Trade; Conflict and Resolution; Consumer Products Industry; Brazil; United States
Related

    Teaming

    New breakthrough thinking in organizational learning, leadership, and change

    Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges... View Details

    • 2017
    • Working Paper

    Business and Green Knowledge Production in Sweden 1960s–1980s

    By: Ann-Kristin Bergquist and Kristina Söderholm
    This working paper contributes to the burgeoning historical literature that has transformed our understanding about the relationship between big business and the environmental regulation. Previously, it was believed that corporate managers resisted the extra costs... View Details
    Keywords: Environmental Sustainability; Governing Rules, Regulations, and Reforms; Business and Government Relations; Research and Development; History; Sweden
    Related
    • 11 Oct 2016
    • First Look

    October 11, 2016

    controlling for current performance, and that this relation is driven by the perceptions of middle management and professional staff rather than senior executives, hourly, or commissioned workers. Taken together, these results suggest that firms with employees that... View Details
    Keywords: Sean Silverthorne
    • 01 Jun 2024
    • News

    Alumni Achievement Awards 2024

    community and helping women feel confident—because when you feel good, there’s nothing you can’t do.” Carpe diem: “I don’t have a bucket list. In New Orleans we say, ‘I’m saving my groceries,’ meaning putting them away for later. I’m all... View Details
    • 15 Nov 2022
    • Op-Ed

    Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

    posted a dance to Lizzo’s “About Damn Time,” other fans imitated the dance, others elaborated on the imitations, and eventually Lizzo began using the dance in stage performances. Poking fun at politicians. Fans recast the meaning of video... View Details
    Keywords: by John Deighton and Leora Kornfeld
    • 27 Jan 2023
    • Op-Ed

    Have We Lost Sight of Integrity?

    On January 9, Santos was accused of violating campaign finance laws in a complaint filed with the Federal Election Commission. In Santos’s recent interview on Fox News, Tulsi Gabbard asked him, “What does integrity mean to you?” After he... View Details
    Keywords: by Bill George