Publications

July 2024
Case

Replika AI: Alleviating Loneliness (A)

By: Shikhar Ghosh and Shweta Bagai

Eugenia Kuyda launched Replika AI in 2017 as an empathetic digital companion to combat loneliness and provide emotional support. The platform surged in popularity during the COVID-19 pandemic, offering non-judgmental support to isolated users. By 2023, Replika boasted... View Details

Keywords: Entrepreneurship; Ethics; Health Pandemics; AI and Machine Learning; Well-being; Technology Industry

01 Sep 2020
News

Alumni and Faculty Books for September 2020

this growth is inevitable as the divide between man and machine blurs. Hot Stocks: Investing for Impact and Profit in a Warming World by James Ellman (MBA 1994) Rowman & Littlefield The world is warming, our portfolios will have to adapt,... View Details

06 Dec 2021
News

HBS Curricula Explore the Complexities of Innovation

degrees in mechanical engineering and economics at Yale and then worked in tech investments at Morgan Stanley and as a project manager at Microsoft. But what Hopkins hoped to learn from the course taught by Shane Greenstein, the Martin... View Details

Keywords: Jennifer Gillespie

24 Oct 2013
News

Engineering a More Secure World

Shell and American Can Company. "All the guys who were making the decisions in the corner offices had advanced degrees," he recalls. "I wanted to call the shots." At HBS, Harris learned about leadership and motivating teams, citing... View Details

Keywords: Francis Storrs; Management, Scientific, and Technical Consulting Services; Professional Services

10 Apr 2025
Blog Post

IFC India 2025: SELCO - Decentralized Renewable Energy to Develop While Decarbonizing

challenges locally but also to scale and amplify successful models to other regions. As SELCO moves solutions from innovation to scale, they engage a diverse network of ecosystem stakeholders, including governments, financial... View Details

01 Dec 2020
News

AI Enhances Diagnostic Care

changing the field of medicine. In the past several decades, the growing use of artificial intelligence in the health care sector has made it possible for computer systems and diagnostic machines to learn... View Details

Keywords: Jennifer Gillespie

March 2024 (Revised May 2024)
Case

Amperity: First-Party Data at a Crossroads

By: Elie Ofek, Hema Yoganarasimhan and Alexis Lefort

In the summer of 2023, Amperity management was facing a critical decision on its future direction. Given the dramatic changes occurring within the digital advertising ecosystem, as concerns over consumer privacy placed limits on the ability to engage in third-party... View Details

Keywords: AI and Machine Learning; Technology Adoption; Business Strategy; Digital Marketing; Price; Product; Business or Company Management; Advertising Industry

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

presents researchers with the possibility of using large and new datasets related to text and image repositories. In this paper, we make a methodological contribution to strategy research by documenting a novel synthesis of two machine... View Details

Keywords: Dina Gerdeman

19 Aug 2024
News

Quantum Leap

stand to gain from quantum computing are paying attention. In addition to BASF, Merck, and LG, the chip manufacturer NVIDIA, which produces the digital GPUs that power AI systems, is working with SEEQC to integrate the startup’s quantum chips into its View Details

06 May 2002
Research & Ideas

A Toolkit for Customer Innovation

can easily tweak that parameter on the profile and have the machine immediately produce another sample. It is important to note that outsourcing product development to customers does not eliminate learning... View Details

Keywords: by Stefan Thomke & Eric Von Hippel

21 Nov 2017
First Look

First Look at New Research and Ideas, November 21, 2017

propose a class of dynamic pricing algorithms that builds upon the simple yet powerful machine learning technique known as Thompson sampling to address the challenge of balancing the exploration-exploitation... View Details

Keywords: Sean Silverthorne

May 2024
Article

The Health Risks of Generative AI-Based Wellness Apps

By: Julian De Freitas and G. Cohen

Artifcial intelligence (AI)-enabled chatbots are increasingly being used to help people manage their mental health. Chatbots for mental health and particularly ‘wellness’ applications currently exist in a regulatory ‘gray area’. Indeed, most generative AI-powered... View Details

Keywords: AI and Machine Learning; Well-being; Governing Rules, Regulations, and Reforms; Applications and Software

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March 2025
Case

Mobvoi's Path Through Market Challenges and Business Reinvention

By: Paul A. Gompers and Shu Lin

Founded in 2012, Mobvoi evolved through multiple transformations—from AI-driven voice technology to smart wearables and later AI-generated content. Backed by major investors, the company navigated shifts in strategy while facing two failed IPO attempts. As market... View Details

Keywords: Business Startups; Entrepreneurship; AI and Machine Learning; Transformation; Initial Public Offering; Business Strategy; Technology Industry; China

Web

Buy Now, Pay Later: Credit and Information Technology

ratings agencies—and D&B’s predecessor firms in particular—rode a wave of data processing innovations that enabled a marked increase in productivity. Moreover, the success of these early business machines made clear the insatiable demand... View Details

December 2024 (Revised January 2025)
Technical Note

A Guide to the Vocabulary, Evolution, and Impact of Artificial Intelligence (AI)

By: Shane Greenstein, Nathaniel Lovin, Scott Wallsten, Kerry Herman and Susan Pinckney

A note on the vocabulary, evolution, and impact of AI. View Details

Keywords: Artificial Intelligence; Software; AI and Machine Learning; Technology Adoption; Technological Innovation; Technology Industry

March 2024
Teaching Note

'Storrowed': A Generative AI Exercise

By: Mitchell Weiss

Teaching Note for HBS Exercise No. 824-188. “Storrowed” is an exercise to help participants raise their proficiency with generative AI. It begins by highlighting a problem: trucks getting wedged underneath bridges in Boston, Massachusetts on the city’s Storrow Drive.... View Details

Keywords: AI and Machine Learning; Entrepreneurship; Innovation and Invention; Government Administration; Transportation Industry; Public Administration Industry