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  • All HBS Web  (3,270)
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  • All HBS Web  (3,270)
    • People  (3)
    • News  (685)
    • Research  (1,747)
    • Events  (4)
    • Multimedia  (4)
  • Faculty Publications  (868)
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  • 31 Aug 2010
  • First Look

First Look: August 31

interactions reduce inefficiencies from information asymmetry. Second, banks price loans to cross-sell other fee business. These effects are additive. A one standard deviation increase in both bank relationship strength and cross-selling... View Details
Keywords: Sean Silverthorne
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

family informed about these. Help the family reach decisions and speak with one voice about its goals. Keep the board of directors informed about family views about the company and maintain a dialogue with... View Details
  • 24 Nov 2009
  • First Look

First Look: Nov. 24

and Frances X. Frei Publication:Chap. 8 in Operational Control in Asset Management: Processes and Costs. 1st ed., edited by Michael Pinedo, 154-168. Denmark: SimCorp StrategyLab, 2010 Abstract This chapter examines patterns in the cost... View Details
Keywords: Martha Lagace
  • Web

Innovation & Innovative Capacity - Institute For Strategy And Competitiveness

extend locational advantages takes on equal weight with R&D process management. Locational advantages - rooted in proprietary information flows, special relationships with local companies, and preferential... View Details
  • January 2015 (Revised March 2017)
  • Case

New Urban Mechanics

By: Mitchell Weiss
Funding to scale Citizens Connect, Boston's 311 app, is both a blessing and a burden and tests two public entrepreneurs. In 2012, the Commonwealth of Massachusetts provides Boston's Mayor's Office of New Urban Mechanics with a grant to scale Citizens Connect across the... View Details
Keywords: Public Entrepreneurship; Civic Technology; Government Innovation; Civic Innovation; Cities; New Urban Mechanics; Thomas. M. Menino; Chris Osgood; Nigel Jacob; Connected Bits; SeeClickFix; Ben Berkowitz; Eric Carlson; Dave Mitchell; Government Technology; Open Innovation; Open Source Software; Citizens Connect; Commonwealth Connect; Entrepreneurship; Innovation and Invention; Innovation Leadership; Innovation and Management; Open Source Distribution; Information Technology Industry; Information Technology Industry; Boston
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Weiss, Mitchell. "New Urban Mechanics." Harvard Business School Case 315-075, January 2015. (Revised March 2017.)
  • Web

Online Leadership Principles Course | HBS Online

Entrepreneurs Prepare for leadership roles after working as an individual contributor or functional specialist. "I found the content of the course to be extremely informative and applicable to the real challenges of being a leader. I... View Details
  • Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

seating areas with wireless internet for meals and meetings Each store carries local produce and has the authority to contract with the local farmers. Company provides low-interest loans if needed Nutrition information and education... View Details
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

particularly interested in certified process standards. For example, ISO 14001 is focused on environmental management, and ISO 9000 on quality management. Social Accountability (SA) 8000 focuses on labor management. (ISO is the... View Details
Keywords: by Martha Lagace
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

them more aware of misdeeds.” During arbitration, claimants and brokerages rank their preferred arbitrators from a random Finra-generated list, striking ones that might side with the opposing party. Brokerages typically tap into vast troves of proprietary View Details
Keywords: by Danielle Kost; Financial Services
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

of information and perspectives between the two firms, and led to a novel type of agreement. ABB would design and build the plant at a far lower cost than standard. Then, if ABB could reduce the cost even further, it would receive a... View Details
Keywords: by Benson Shapiro; Manufacturing
  • Web

Globalization - Faculty & Research

demanding than what the minimalist nature of duties of forbearance initially would suggest. 2014 Working Paper Finance and Social Responsibility in the Informal Economy: Institutional Voids, Globalization and Microfinance Institutions By:... View Details
  • Web

Career Re-Entry & Flexible Work - Alumni

The more people who know, the greater your chances of finding fresh leads, insights, and ideas. Conduct informational interviews Return to your roots and remember to conduct interviews that may not (or probably will not) lead to a job,... View Details
  • 22 Feb 2018
  • Book

The New History of American Capitalism

reach other actors in the political economy, including shoppers, businesspeople, financiers, and traders. Thus Liz Cohen, in her Consumer’s Republic, looks at the ways consumers helped construct a new kind of political economy—through both individual preferences and... View Details
Keywords: Manufacturing
  • 25 Mar 2021
  • Blog Post

Meet the Student Academic Services Support Team at HBS!

other physical impairments or health conditions, as well as learning differences, attention deficit, and other processing disabilities. Accommodations may include extended exam time, a distraction-free exam environment, designated... View Details
  • 02 Mar 2016
  • News

David Moss is Rewriting History

global financial events. His first course-length experiment had been a success. He saw the case method bring history—which many students thought of as a dull procession of inevitable events—to life. Character, narrative, and tension gave... View Details
Keywords: April White
  • 01 Mar 2024
  • News

Vital Signs

Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID unleashed an unprecedented... View Details
Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

way information is presented or the process by which you select from the available options in such a way that it tends to lead people toward a certain path,” Beshears says. “But it doesn’t coerce them in any... View Details
Keywords: by Michael Blanding
  • Web

About Us - Research Computing Services

RCS staff include experts in advanced statistical methods, along with data science methodologies that can support faculty research, including text digitization, fuzzy matching, and natural language processing. RCS team member bios provide additional View Details
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

Massachusetts General Hospital's efforts to restructure quality and safety to illustrate the value of beginning with a focus on organizational culture, using a systematic process of engaging clinical leadership, developing an... View Details
Keywords: Martha Lagace
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

across merchandizing, store operations, and segment owners, senior leadership at Best Buy saw to it that the entire organization embraced an outside-in approach. Q: How long does this process generally take? And what are the benchmarks of... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
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