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Show Results For
- All HBS Web
(3,251)
- People (2)
- News (493)
- Research (2,157)
- Events (15)
- Multimedia (20)
- Faculty Publications (1,500)
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- 01 May 2014
- Working Paper Summaries
Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems
Keywords: by James K. Sebenius
- January 2020
- Article
Assessing the Safety of Electronic Health Records: A National Longitudinal Study of Medication-related Decision Support
By: A Jay Holmgren, Zoe Co, Lisa Newmark, Melissa Danforth, David Classen and David Bates
Background Electronic health records (EHR) can improve safety via computerised physician order entry with clinical decision support, designed in part to alert providers and prevent potential adverse drug events at entry and before they reach the patient.... View Details
Keywords: Hospital; Electronic Health Records; Health Care and Treatment; Information Technology; Safety; Performance; Quality; Performance Improvement
Holmgren, A Jay, Zoe Co, Lisa Newmark, Melissa Danforth, David Classen, and David Bates. "Assessing the Safety of Electronic Health Records: A National Longitudinal Study of Medication-related Decision Support." BMJ Quality & Safety 29, no. 1 (January 2020): 52–59.
- 2018
- Chapter
The Trust Imperative
By: Richard Edelman, Stephen A. Greyser, E. Bruce Harrison and Tom Martin
CHAPTER SUMMARY: Successful relationships depend on trust—trust between spouses, trust between parent and child, trust between enterprises and their stakeholders. This chapter focuses on the factors that build trust in organizations, as well as the forces that can... View Details
Edelman, Richard, Stephen A. Greyser, E. Bruce Harrison, and Tom Martin. "The Trust Imperative." Chap. 3 in The New Era of the CCO: The Essential Role of Communication in a Volatile World, edited by Roger Bolton, Don W. Stacks, and Eliot Mizrachi. New York: Business Expert Press, 2018.
- 09 Jun 2021
- Research & Ideas
How Tennis, Golf, and White Anxiety Block Racial Integration
leaders grappling with improving racial equity in the workplace, important changes need to go beyond actively recruiting, hiring, and promoting more minority employees—and toward implementing workplace policies that challenge the... View Details
Keywords: by Jay Fitzgerald
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
those intentions. People establish relationships with institutions they trust ." Gerald Nanninga, in observing that we overdo caution, asked, "How can you expect people to implement the strategy if they don't know what it... View Details
Keywords: by James Heskett
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
farther you get from your home base, the harder it is to be confident of that knowledge. Be aware that processes you consider core may turn out to be very different from those used by the target company. Cultural differences and governmental regulation often interfere... View Details
Keywords: by Joseph L. Bower
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
wireless—varies dramatically by location, especially when comparing urban and low-density locations, but even when comparing one city to another. On a different dimension, the types of employment affiliated with implementing frontier... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- Research Summary
Research Summary
By: Leslie A. Perlow
There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research focuses on the implications for the ways we work and live, and what we can do to... View Details
- Article
Preventing Fairness Gerrymandering: Auditing and Learning for Subgroup Fairness
By: Michael J Kearns, Seth Neel, Aaron Leon Roth and Zhiwei Steven Wu
The most prevalent notions of fairness in machine learning are statistical definitions: they fix a small collection of pre-defined groups, and then ask for parity of some statistic of the classifier (like classification rate or false positive rate) across these groups.... View Details
Kearns, Michael J., Seth Neel, Aaron Leon Roth, and Zhiwei Steven Wu. "Preventing Fairness Gerrymandering: Auditing and Learning for Subgroup Fairness." Proceedings of the International Conference on Machine Learning (ICML) 35th (2018).
- 15 Aug 2013
- Working Paper Summaries
Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm
Keywords: by Takao Kato & Pian Shu
- January 2018
- Supplement
Jumia Nigeria PowerPoint Supplement
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details
- January 2018 (Revised March 2019)
- Teaching Note
Jumia Nigeria: from Retail to Marketplace (A) and (B)
By: Ramon Casadesus-Masanell and Karen Elterman
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details
- October 8, 2012
- Column
Henkel's Culture Shift
By: Robert Simons
This case descriibes a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted became CEO of Henkel, a Germany-based producer of personal care, laundry, and adhesives products, in 2008, he was... View Details
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
discussions around case studies. “First, students learned a framework for combining intuition and data/analytics (including regression and optimization) into a comprehensive decision-making strategy. Second, students developed an View Details
Keywords: by Dina Gerdeman
- 31 Jul 2017
- HBS Case
It’s Hard to Fix the Family Business Without Offending the Family
to alcohol selections, and ask for drink orders. It didn’t stick. “[The students] came into the restaurant two weeks after implementing this solution, sat down, and didn’t get a drinks menu,” Schlesinger says, smiling. “Then the [school]... View Details
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
complacency, be exceptionally proactive in assessing how people will react, in developing specific plans for action, and in implementing the plans swiftly. Plans and actions should always focus on others' hearts as much or more than their... View Details
Keywords: by John P. Kotter
- 02 Aug 2022
- Research & Ideas
6 Strategies for Building Socially Responsible—and Profitable—Companies
A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
- 04 Jun 2001
- What Do You Think?
What’s the Future of the Subscription Model?
Jonathan Robertson, who went on to say, "The model isn't working for phone and cable companies, not because the model is bad, and not because they aren't providing value ... but ... the implementation at the phone companies is geared... View Details
Keywords: by James Heskett
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
private clients (be they individuals, corporations, or other private entities) but are understood to be providing a public good—if not justice in every case, then at least the implementation of the rule of law. Likewise, physicians serve... View Details
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details