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      • July 1996
      • Case

      Trans National Group

      By: Christopher A. Bartlett and Takia Mahmood
      Starting as a classic entrepreneur,Steve Belkin, CEO of Trans National (TN), drives the company through two businesses--one in group travel and another in financial services--before deciding to step back and act as a general manager whose focus and attention is on... View Details
      Keywords: Business or Company Management; Management; Growth Management
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      Bartlett, Christopher A., and Takia Mahmood. "Trans National Group." Harvard Business School Case 397-015, July 1996.
      • Article

      Using Networking for Competitive Advantage: The Lippo Group of Indonesia and Hong Kong

      By: R. M. Kanter
      Keywords: Networks; Competition; Indonesia; Hong Kong
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      Kanter, R. M. "Using Networking for Competitive Advantage: The Lippo Group of Indonesia and Hong Kong." Strategy & Business, no. 4 (Third Quarter 1996): 51–65.
      • April 1996 (Revised November 1996)
      • Case

      Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)

      By: James E. Austin and Andrea L Strimling
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Transition; Business Cycles; Business and Community Relations; Financial Crisis; Cleveland
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      Austin, James E., and Andrea L Strimling. "Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)." Harvard Business School Case 796-151, April 1996. (Revised November 1996.)
      • March 1996 (Revised January 2002)
      • Case

      CIBA Vision: The Daily Disposable Lens Project (A)

      By: Gary P. Pisano
      Examines CIBA Vision's decision on whether to launch a major new R&D initiative to develop a low-cost, daily disposable contact lens, and how to organize such a project should it proceed. One group of executives favors setting up a small, autonomous project team... View Details
      Keywords: Product Development; Operations; Research and Development; Decision Making; Production; Strategy; Management; Organizational Design; Globalization; Medical Devices and Supplies Industry
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      Pisano, Gary P. "CIBA Vision: The Daily Disposable Lens Project (A)." Harvard Business School Case 696-100, March 1996. (Revised January 2002.)
      • February 1996 (Revised June 1997)
      • Case

      Northern Telecom (B)

      By: Robert J. Dolan and Sylvie Ryckebusch
      Documents two problems in the product development process of Northern Telecom's new Greenwich key systems product line. These problems are due to the conflicting goals of the marketing, design, and manufacturing groups in the product development team. A rewritten... View Details
      Keywords: Problems and Challenges; Product Development; Goals and Objectives; Telecommunications Industry
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      Dolan, Robert J., and Sylvie Ryckebusch. "Northern Telecom (B)." Harvard Business School Case 596-064, February 1996. (Revised June 1997.)
      • February 1996
      • Case

      CIGNA Property and Casualty Reengineering (B)

      By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
      In 1993 CIGNA Property and Casualty embarked on a full transformation effort under a new leadership team headed by Gerry Isom. This case presents progress through September 1995. View Details
      Keywords: Transformation; Corporate Entrepreneurship; Human Resources; Leading Change; Organizational Design; Groups and Teams
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      Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (B)." Harvard Business School Case 196-014, February 1996.
      • February 1996
      • Background Note

      International Institutions

      By: David A. Moss, Louis T. Wells Jr. and Lakshmi Gopalan
      Describes the IMF, the World Bank Group, the regional development banks, the Bank of International Settlements, the OECD, and the Group of 7. View Details
      Keywords: Financial Institutions; Banks and Banking; International Finance; Trade; International Relations; Banking Industry
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      Moss, David A., Louis T. Wells Jr., and Lakshmi Gopalan. "International Institutions." Harvard Business School Background Note 796-116, February 1996.
      • Article

      Learning from Mistakes Is Easier Said than Done: Group and Organization Influences on the Detection and Correction of Human Error

      By: A. Edmondson
      Keywords: Learning; Groups and Teams; Organizations
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      Edmondson, A. "Learning from Mistakes Is Easier Said than Done: Group and Organization Influences on the Detection and Correction of Human Error." Journal of Applied Behavioral Science 32, no. 1 (March 1996): 5–28.
      • December 1995 (Revised November 1996)
      • Background Note

      Corporate Purpose and Responsibility

      By: Lynn S. Paine
      Presents several conceptions of corporate purpose and responsibility as articulated by a variety of groups and individuals during the period 1970-95. Included are materials from the Business Roundtable, the American Law Institute, the Royal Society of Arts and... View Details
      Keywords: Mission and Purpose; History; Corporate Social Responsibility and Impact
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      Paine, Lynn S. "Corporate Purpose and Responsibility." Harvard Business School Background Note 396-201, December 1995. (Revised November 1996.)
      • November 1995
      • Case

      The Benetton Group

      By: James L. Heskett
      The management of the Benetton Group includes senior executives advocating two different strategies: 1) expanding manufacturing to develop economies in order to grow Benetton's sales in those markets, and/or, 2)find ways to provide additional support to retailers, some... View Details
      Keywords: Marketing Strategy; Business Strategy; Global Strategy; Sales; Growth and Development; Distribution; Distribution Channels
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      Heskett, James L. "The Benetton Group." Harvard Business School Case 396-177, November 1995.
      • November 1995 (Revised January 1998)
      • Case

      Transformation of Pratt & Whitney North Haven (B)

      By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
      As part of the restructuring effort underway at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a single-piece flow, and are organizing the machines and workers in... View Details
      Keywords: Restructuring; Business Processes; Production; Machinery and Machining; Human Resources; Product; Connecticut
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      Bowen, H. Kent, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch, and John Schiavone. "Transformation of Pratt & Whitney North Haven (B)." Harvard Business School Case 696-067, November 1995. (Revised January 1998.)
      • November 1995
      • Case

      Transformation of Pratt & Whitney North Haven (C)

      By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
      As part of the Pratt & Whitney North Haven restructuring effort, Ed Northern and his business unit managers are encouraging workers to make decisions and take an active role in improving the manufacturing process at North Haven. Business Unit Manager Tom Hutton has... View Details
      Keywords: Restructuring; Decisions; Capital; Human Resources; Agreements and Arrangements; Production; Problems and Challenges
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      Bowen, H. Kent, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch, and John Schiavone. "Transformation of Pratt & Whitney North Haven (C)." Harvard Business School Case 696-068, November 1995.
      • October 1995 (Revised September 2021)
      • Case

      Cambridge Consulting Group: Bob Anderson

      By: Jay W. Lorsch and John J. Gabarro
      Describes the situation facing the head of a rapidly growing industry-focused group within a consulting company. Highlights the dilemmas of being a "producing manager" (i.e., a professional who has both individual production as well as management responsibilities).... View Details
      Keywords: Management; Managerial Roles; Agency Theory; Consulting Industry
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      Lorsch, Jay W., and John J. Gabarro. "Cambridge Consulting Group: Bob Anderson." Harvard Business School Case 496-023, October 1995. (Revised September 2021.)
      • October 1995
      • Case

      Groupe Danone Prepares for the Next Century

      By: Ray A. Goldberg and Elizabeth Ashcroft
      Danone is the largest food company in France and is in the top ten in the world, but most of its activity is in France, Spain, and Italy. How does it become a global company? Should it? How does it leverage its leadership in yogurt, biscuits, and mineral water? View Details
      Keywords: Decision Choices and Conditions; Global Strategy; Goods and Commodities; Marketing Strategy; Strategic Planning; Expansion; Food and Beverage Industry
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      Goldberg, Ray A., and Elizabeth Ashcroft. "Groupe Danone Prepares for the Next Century." Harvard Business School Case 596-054, October 1995.
      • August 1995 (Revised April 1998)
      • Background Note

      A Note for Analyzing Work Groups

      By: Linda A. Hill
      Presents a model for understanding the behavior and evolution of primary, stable work groups over time. The model describes contextual factors, design factors, and emergent culture as determinants of group behavior and performance. Describes emergent behavior, norms,... View Details
      Keywords: Groups and Teams; Balance and Stability; Behavior; Situation or Environment
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      Hill, Linda A. "A Note for Analyzing Work Groups." Harvard Business School Background Note 496-026, August 1995. (Revised April 1998.)
      • August 1995 (Revised May 2008)
      • Teaching Note

      Jensen Shoes (TN)

      By: James I. Cash Jr. and Mary C. Gentile
      Teaching Note for (9-395-120) and (9-395-121). View Details
      Keywords: Perception; Race; Groups and Teams; Employees; Apparel and Accessories Industry
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      Cash, James I., Jr., and Mary C. Gentile. "Jensen Shoes (TN)." Harvard Business School Teaching Note 396-017, August 1995. (Revised May 2008.)
      • July 1995 (Revised September 1995)
      • Background Note

      Technology for Teams

      By: Lynda M. Applegate and Geoffrey Bock
      The importance of groups in organizations has long been recognized but, until recently, groups were always "tacked onto" organizations that were designed around individuals. It was not just the logic of classical organizational theory that perpetuated this focus on the... View Details
      Keywords: Information Technology; Groups and Teams
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      Applegate, Lynda M., and Geoffrey Bock. "Technology for Teams." Harvard Business School Background Note 196-008, July 1995. (Revised September 1995.)
      • July 1995
      • Exercise

      Workshop on Understanding and Communicating About Our Group Identities and Our Differences

      By: Mary C. Gentile and James I. Cash Jr.
      Keywords: Identity; Interpersonal Communication; Groups and Teams
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      Gentile, Mary C., and James I. Cash Jr. "Workshop on Understanding and Communicating About Our Group Identities and Our Differences." Harvard Business School Exercise 396-009, July 1995.
      • July 1995 (Revised September 1995)
      • Teaching Note

      Workshop on Understanding and Communicating About Our Group Identities and Our Differences TN

      By: Mary C. Gentile and James I. Cash Jr.
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      Gentile, Mary C., and James I. Cash Jr. "Workshop on Understanding and Communicating About Our Group Identities and Our Differences TN." Harvard Business School Teaching Note 396-006, July 1995. (Revised September 1995.)
      • June 1995
      • Supplement

      Manville Corporation Fiber Glass Group (D)

      By: Lynn S. Paine and Sarah Gant
      Supplements the (C) case. View Details
      Keywords: Japan
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      Paine, Lynn S., and Sarah Gant. "Manville Corporation Fiber Glass Group (D)." Harvard Business School Supplement 395-243, June 1995.
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