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  • All HBS Web  (7,582)
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Show Results For

  • All HBS Web  (7,582)
    • People  (16)
    • News  (2,428)
    • Research  (3,753)
    • Events  (28)
    • Multimedia  (253)
  • Faculty Publications  (2,415)
← Page 74 of 7,582 Results →
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product in the United States. The... View Details
Keywords: by Jim Aisner; Retail
  • February 1996 (Revised February 1997)
  • Case

America Online, Inc.

By: Amy P. Hutton and Krishna G. Palepu
America Online's (AOL) stock price has soared nearly 2,000% since its IPO. However, there is considerable disagreement among analysts regarding the future prospects of AOL. Although many analysts are bullish on the stock, short sellers have sold around 7 million... View Details
Keywords: Cost Accounting; Analysis; Stocks; Decision Choices and Conditions; Financial Statements; Business Strategy; Web Services Industry
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Hutton, Amy P., and Krishna G. Palepu. "America Online, Inc." Harvard Business School Case 196-130, February 1996. (Revised February 1997.)
  • 22 Dec 2013
  • News

In entertainment offerings, risk is here to stay

  • 04 Sep 2018
  • News

From Ph.D. to Policy: Facilitating Connections Between Junior Scholars and Policymakers

  • 16 Jan 2019
  • News

Companies lose out when employees’ caregiving burdens increase

    John W. Pratt

    John W. Pratt is a professor of business administration, emeritus, at Harvard Business School. He was educated at Princeton and Stanford, specializing in mathematics and statistics. Except for two years at the University of Chicago, and a sabbatical in Kyoto on a... View Details

    • 10 Jul 2000
    • Research & Ideas

    The State of the Markets

    High on every agenda as well, of course, is the use and impact of technology, and that was the focus of a Global Alumni Conference session hosted by HBS professor Richard Nolan. Titled "Technology and the Future of the Financial... View Details
    Keywords: by James E. Aisner
    • 2013
    • Book

    Business Analysis and Valuation: Using Financial Statements, Text and Cases

    By: Krishna G. Palepu and Paul M. Healy
    This book provides a framework for business analysis and has been used by business schools throughout the world. It provides a foundation for analysis using four key steps: 1) Strategy analysis: Identifying a firm's strategy and understanding sources of its competitive... View Details
    Keywords: Governance; Debt Securities; Valuation; Performance Evaluation; Financial Statements; Credit; Business Ventures; Strategy; Financial Condition; Mergers and Acquisitions; Forecasting and Prediction
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    Palepu, Krishna G., and Paul M. Healy. Business Analysis and Valuation: Using Financial Statements, Text and Cases. 5th ed. Cengage Learning, 2013.
    • 24 Jul 2018
    • Blog Post

    The Global Classroom: From Boston to Jakarta

    our comfort zone, which allows for both personal and interpersonal development. FGI reminded me how we will all be leaving HBS with a set of skills that are applicable in more scenarios than you would initially imagine, and it reaffirmed that whatever View Details
    • May 2006
    • Case

    Nokia in 2003

    By: Paul M. Healy
    Examines the challenges facing a money manager who owns stock in Nokia, the leading wireless handset provider. Two analysts covering the stock make very different predictions about the economies of the industry, Nokia's future performance, and stock recommendations.... View Details
    Keywords: Financial Reporting; Forecasting and Prediction; Performance Effectiveness; Performance Evaluation; Problems and Challenges; Electronics Industry
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    Healy, Paul M. "Nokia in 2003." Harvard Business School Case 106-067, May 2006.
    • February 2005 (Revised May 2005)
    • Case

    Nordstrom: The Turnaround

    By: Rajiv Lal and Arar Han
    After a period of turbulence, the fourth generation of Nordstroms are in control of the $7.1 billion apparel retailer. They have instituted a number of changes in buying and IT that have turned the business around. What can they do to ensure future growth? View Details
    Keywords: Transformation; Crisis Management; Growth Management; Organizational Structure; Information Technology; Apparel and Accessories Industry; Retail Industry
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    Lal, Rajiv, and Arar Han. "Nordstrom: The Turnaround." Harvard Business School Case 505-051, February 2005. (Revised May 2005.)
    • 07 Mar 2018
    • News

    Working as a Prison Guard Convinced Me That Bosses Should Never, Ever Date Subordinates

    • May 6, 2020
    • Editorial

    Separated by a Common Infection

    By: Amar Bhide and Leif Pagrotsky
    Unprecedented lockdowns and quarantines to combat the COVID-19 pandemic have evoked emotional disagreements, both between and within different countries. Yet, the consequences of this or any future pandemic depend as much on responses and capabilities on the front... View Details
    Keywords: Coronavirus; Coronavirus Pandemic; Governance; Policy; Health Pandemics
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    Bhide, Amar, and Leif Pagrotsky. "Separated by a Common Infection." Think Global Health (May 6, 2020).
    • January 1993 (Revised May 2004)
    • Case

    Adventurous Computer Games, Inc.

    By: William J. Bruns Jr.
    A new company producing computer games must begin to capitalize computer software development cost. To do so requires a cost accounting system, decisions about which costs to capitalize, and how to match costs to future revenues. Teaches accounting standards for... View Details
    Keywords: Product Development; Applications and Software; Cost Accounting; Business Startups; Information Technology Industry
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    Bruns, William J., Jr. "Adventurous Computer Games, Inc." Harvard Business School Case 193-088, January 1993. (Revised May 2004.)
    • May 2004 (Revised May 2006)
    • Case

    AsiaInfo: The IPO Decision

    The cofounder and CEO of AsiaInfo, a Chinese system integrator that built 70% of China's Internet backbone, must decide whether to list equity in the United States to fund future growth. Describes the company and the decision. A rewritten version of a previous case. View Details
    Keywords: Decisions; Initial Public Offering; Growth Management; Internet and the Web; Entrepreneurship; Equity; Information Technology Industry; China; United States
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    Roberts, Michael J., and Donald N. Sull. "AsiaInfo: The IPO Decision." Harvard Business School Case 804-183, May 2004. (Revised May 2006.)
    • March 2004 (Revised July 2005)
    • Case

    ACCION International: Maintaining High Performance Through Time

    By: Michael Chu
    ACCION International has been a major innovator in microfinance for 30 years. Reviews organizational context under which key industry-shaping concepts were developed (from peer group lending, guarantee funds, equity investment funds, and regulated commercial banking... View Details
    Keywords: Joint Ventures; Equity; Microfinance; Employee Relationship Management; Non-Governmental Organizations
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    Chu, Michael. "ACCION International: Maintaining High Performance Through Time." Harvard Business School Case 304-095, March 2004. (Revised July 2005.)
    • 22 Dec 2014
    • Video

    Charles Jennings

    • May 2019
    • Article

    The Role of Gatekeepers in Capital Markets

    By: Sugata Roychowdhury and Suraj Srinivasan
    Gatekeepers in financial markets have the power to provide the institutional stability, fortitude and direction necessary for the development and the smooth functioning of capital markets. At the same time, they are often motivated by their own private incentives.... View Details
    Keywords: Gatekeepers; Capital Markets; Governing Rules, Regulations, and Reforms; Performance Effectiveness
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    Roychowdhury, Sugata, and Suraj Srinivasan. "The Role of Gatekeepers in Capital Markets." Journal of Accounting Research 57, no. 2 (May 2019): 295–322.
    • June 2024
    • Article

    Information Spillovers in Experience Goods Competition

    By: Zhuoqiong Charlie Chen, Christopher Stanton and Catherine Thomas
    When experience goods compete, consuming one product can be informative about value for similar untried products. We study a two-period model of duopoly competition in markets that have this feature and where firms can price discriminate between consumers based on... View Details
    Keywords: Experience Goods; Competition; Information; Demand and Consumers; Profit; Price
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    Chen, Zhuoqiong Charlie, Christopher Stanton, and Catherine Thomas. "Information Spillovers in Experience Goods Competition." Management Science 70, no. 6 (June 2024): 3923–3950.
    • May 2023
    • Course Overview Note

    Space: Public and Commercial Economics (SPACE)

    By: Matthew C. Weinzierl
    SPACE is a course with two goals: to use the tools of economics to better understand the rapidly evolving space sector, and to train the next generation of commercial space leaders. We pursue these goals through a systematic study of the growing space economy,... View Details
    Keywords: Industry Growth; Aerospace Industry
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    Weinzierl, Matthew C. "Space: Public and Commercial Economics (SPACE)." Harvard Business School Course Overview Note 723-062, May 2023.
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