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- All HBS Web
(1,754)
- People (2)
- News (302)
- Research (1,232)
- Events (1)
- Multimedia (5)
- Faculty Publications (706)
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
years of experience at the likes of Procter & Gamble and Johnson & Johnson, decided to set himself up as Spain's first pizza magnate and founded TelePizza. He believed that customers in Spain—and, indeed, throughout Europe—would respond enthusiastically to a... View Details
Keywords: by Walter Kuemmerle
- 31 May 2016
- First Look
May 31, 2016
additively separable in its state variables, leading to conquering the curse of dimensionality and the opportunity to manage the supply chain using independently acting managers. We develop conditions under which myopic policies are... View Details
Keywords: Sean Silverthorne
- 01 Jun 2022
- News
Case Study: Glass Half Full
and customer acquisition. If you are building a brand, my advice is to keep Amazon while you build out your Shopify ecosystem, and then make the move. It may not be relevant in your business but buying inventory can keep the supply chain... View Details
- 16 Nov 2010
- First Look
First Look: November 16, 2010
Publication:Journal of Public Economics (forthcoming) Abstract It is often difficult for donors to predict the value of charitable giving because they know little about the persons who receive their help. This concern is particularly... View Details
Keywords: Sean Silverthorne
- 22 Apr 2008
- First Look
First Look: April 22, 2008
Business School Case 207-091 Jerzy Peters, Managing Director of Patron Capital Partners, must decide the best investment option on the development of the Odra Polish theater chain and the associated real estate. Capital Field was a... View Details
Keywords: Martha Lagace
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
during meetings or some other way. For example, gifts and services are appreciated by people more than ever before. Gifts of consumable items are actually valued these days! A fruit basket looks pretty exciting. Especially good are... View Details
Keywords: All Industries
- 08 Dec 2020
- Blog Post
Keep Your Weary Workers Engaged
during meetings or some other way. For example, gifts and services are appreciated by people more than ever before. Gifts of consumable items are actually valued these days! A fruit basket looks pretty exciting. Especially good are... View Details
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
particular challenge the company faced was about selling its line of prestigious, professional beauty tools to chain drugstores—risking dilution of the brand, losing existing core customers, and taking on financial commitments way beyond... View Details
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Marketing Your Way Through a Recession Published: March 3, 2008 In a recession, consumers become View Details
Keywords: by Sean Silverthorne
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
Future (Currency/Doubleday), focuses on share of customer: Using the insights about what makes your most loyal customers different to maximize the value of those relationships. By the end of the decade, many marketers had come to believe... View Details
Keywords: by Jean Ayers
- August 2023 (Revised January 2024)
- Supplement
Arla Foods: Data-Driven Decarbonization (B)
By: Michael Parzen, Michael W. Toffel, Susan Pinckney and Amram Migdal
The case describes Arla’s history, in particular its climate change mitigation efforts, and how it implemented a price incentive system to motivate individual farms to implement scope 1 greenhouse gas emissions mitigation measures and receive a higher milk price. The... View Details
Keywords: Dairy Industry; Earnings Management; Environmental Accounting; Animal-Based Agribusiness; Mergers and Acquisitions; Decisions; Voting; Climate Change; Environmental Regulation; Environmental Sustainability; Green Technology; Pollution; Moral Sensibility; Values and Beliefs; Financial Strategy; Price; Profit; Revenue; Food; Geopolitical Units; Cross-Cultural and Cross-Border Issues; Global Strategy; Cooperative Ownership; Performance Efficiency; Performance Evaluation; Problems and Challenges; Natural Environment; Science-Based Business; Business Strategy; Commercial Banking; Cooperation; Corporate Strategy; Motivation and Incentives; Food and Beverage Industry; Food and Beverage Industry; Europe; United Kingdom; European Union; Denmark; Sweden; Luxembourg; Belgium
Parzen, Michael, Michael W. Toffel, Susan Pinckney, and Amram Migdal. "Arla Foods: Data-Driven Decarbonization (B)." Harvard Business School Supplement 624-036, August 2023. (Revised January 2024.)
- 04 Feb 2014
- First Look
First Look: February 4
http://ssrn.com/abstract=2280370 A Formal Theory of Strategy By: Van den Steen, Eric Abstract—What makes a decision strategic? When is strategy most important? This paper studies the structure and value of strategy (in its everyday... View Details
Keywords: Sean Silverthlorne
- 07 Oct 2013
- Research & Ideas
The Case for Combating Climate Change with Nuclear Power and Fracking
The global unconventional gas market, valued at $93.95 billion in 2012, is expected to reach $126.93 billion by 2019, according to a recent report by Transparency Market Research. Coal's market share is expected to decrease accordingly.... View Details
- 01 Jun 2005
- News
Profiles from the Class of 2005
becoming an engineer, a course he pursued at the University of Virginia. He now jokes about how he “moonlighted” as an engineering student while pursuing his passion for the theater and community service. Upon graduation, Williams knew he wanted an engineering job that... View Details
- 20 Dec 2022
- News
Singing to the Corn
food for its people. Through gardens planted with heirloom crops like Omaha Sacred Red Corn, Cherokee Trail of Tears Beans, and Mandan Squash—the "Three Sisters" of Native American lore that thrive when planted together—Sacred Seed is... View Details
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
because the KR—despite its appearance of equivalent accessibility—is actually more accessible to central than peripheral players. Thus, KR use is not driven primarily by the need to overcome limited access to other knowledge sources. Rather KR use is enabled when... View Details
Keywords: Sean Silverthorne
- 16 Dec 2020
- Blog Post
Faculty Books Published in 2020
full abstract. The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value by Marco Bertini and Oded Koenigsberg How some firms are rewriting the rules of commerce by pursuing “ends”—actual outcomes—rather than... View Details
Keywords: All Industries
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
principle is "buyer beware." The dynamics of the financial markets are the attempt of the bank to sell to suspicious investors. In bubbles, the professionals in the Financial Value Chain get too... View Details
Keywords: by D. Quinn Mills
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
“It may not be possible for every employee (to) value the company as if it were his own. The next best thing is to make the customer the focus of everyone’s work. When customer service is enculturated through policies and programs,... View Details
Keywords: by James Heskett
- 16 Mar 2010
- First Look
First Look: March 16
operations cover food and home and personal care, and its brands include Lipton Tea, Hellmann's, Bird's Eye, Wall's, Ben and Jerry's, Surf, Domestos, Comfort, Dove, Sunsilk, Pond's, Signal, Axe, and Calvin Klein. In particular the book... View Details
Keywords: Martha Lagace