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  • All HBS Web  (10,211)
    • People  (28)
    • News  (2,538)
    • Research  (5,813)
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  • April 1983
  • Supplement

Dansk Designs Ltd.: The Administration of Creativity, Video I

By: Hugo Uyterhoeven
Presents various members of the Dansk organization during conversations and meetings concerning issues arising in the design, production, and marketing of Dansk's product line. Focuses on the individual's role in the company, and on the interaction between marketing... View Details
Keywords: Independent Innovation and Invention; Leadership Development; Marketing; Production; Organizational Design; Creativity
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Uyterhoeven, Hugo. "Dansk Designs Ltd.: The Administration of Creativity, Video I." Harvard Business School Video Supplement 883-515, April 1983.
  • Research Summary

Organizational Change in Professional Service Firms

Professor Gabarro's current research focuses on organizational change in professional service firms and the challenges that they face in dealing with increased size, scale and complexity. View Details
  • May 1996 (Revised November 1997)
  • Case

Northeast Ventures: January 1996

By: Josh Lerner and Eric K. Jackson
Northeast Ventures, a venture capital fund focusing on the development of northeastern Minnesota, seeks to combine social goals with financial returns. This marriage poses several challenges. View Details
Keywords: Venture Capital; Social Enterprise; Investment Funds; Minnesota
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Lerner, Josh, and Eric K. Jackson. "Northeast Ventures: January 1996." Harvard Business School Case 296-093, May 1996. (Revised November 1997.)
  • January 2019
  • Teaching Note

Pricing PatientPing

By: Frank V. Cespedes
Teaching Note for HBS No. 818-017. PatientPing sells a software platform that allows health care providers to receive real-time notifications (“pings”) when one of their patients is admitted to or discharged from a health-care facility. The platform facilitates... View Details
Keywords: Pricing; Health Tech; Health Technology; Sales Process; Sales Strategy; Price; Sales; Marketing Strategy; Health Care and Treatment; Health Industry; Technology Industry; United States; Massachusetts
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Cespedes, Frank V. "Pricing PatientPing." Harvard Business School Teaching Note 819-098, January 2019.
  • 16 May 2018
  • News

Salaries at this Boston company rank among highest in US

  • November 2022 (Revised December 2024)
  • Course Overview Note

The Entrepreneurial Manager: Spring 2025

By: Christina Wallace and Jo Tango
Every Harvard Business School first-year student enrolls in "The Entrepreneurial Manager," a course that focuses on leadership in entrepreneurial settings. This document outlines the course's goals and approach. View Details
Keywords: Entrepreneurial Finance; Entrepreneurs; Founders; Entrepreneurship; Venture Capital; Leadership
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Wallace, Christina, and Jo Tango. "The Entrepreneurial Manager: Spring 2025." Harvard Business School Course Overview Note 823-071, November 2022. (Revised December 2024.)
  • September 2002
  • Case

World Trade Organization, The

By: David A. Moss and Nick Bartlett
Explores the origins and workings of the World Trade Organization (WTO), focusing particular attention on the special challenges of trade liberalization at the dawn of the 21st century. View Details
Keywords: Trade; Business History; Problems and Challenges
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Moss, David A., and Nick Bartlett. "World Trade Organization, The." Harvard Business School Case 703-015, September 2002.

    Krishna G. Palepu

    KRISHNA G. PALEPU is the Ross Graham Walker Professor of Business Administration, and has served previously as Senior Advisor to the President of Harvard University, and Senior Associate Dean at the... View Details

    Keywords: accounting industry; banking; financial services; information technology industry; pharmaceuticals; retailing
    • February 2010 (Revised March 2013)
    • Case

    Zynga (A)

    By: Mikolaj Jan Piskorski and David Chen
    In January 2010 Mark Pincus is deciding how to double the number of Zynga games' players to 500 million without sacrificing profitability. These ambitious growth plans required changes to product, corporate strategy, and customer acquisition and retention. With regard... View Details
    Keywords: Customer Focus and Relationships; Decision Choices and Conditions; Growth and Development Strategy; Distribution Channels; Product Development; Organizational Change and Adaptation; Corporate Strategy; Video Game Industry
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    Piskorski, Mikolaj Jan, and David Chen. "Zynga (A)." Harvard Business School Case 710-464, February 2010. (Revised March 2013.)
    • 03 Jun 2021
    • Blog Post

    HBS Pilots First Impact Investing Fund

    This year, HBS piloted its first student-run Impact Investing Fund, focused on investing in BIPOC-led and owned small businesses in the Massachusetts area. Since launching, the fund has raised $200k,... View Details
    • 19 Feb 2019
    • News

    How startups are disrupting the retail industry

    • 14 Sep 2009
    • Research & Ideas

    Understanding Users of Social Networks

    If the ongoing social networking revolution has you scratching your head and asking, "Why do people spend time on this?" and "How can my company benefit from the social network revolution?" you've got a lot in common... View Details
    Keywords: by Sean Silverthorne; Advertising; Publishing
    • 2024
    • Working Paper

    Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services

    By: Natalie Epstein, Santiago Gallino and Antonio Moreno
    Communication channels are often used to improve customer satisfaction and behavior. This paper studies how they can be used to enhance operational performance.
    We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
    Keywords: Customer Satisfaction; Consumer Behavior; Logistics; Communication
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    Epstein, Natalie, Santiago Gallino, and Antonio Moreno. "Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services." Working Paper, August 2024.
    • 21 Sep 2020
    • Working Paper Summaries

    The Targeting and Impact of Paycheck Protection Program Loans to Small Businesses

    Keywords: by Alexander Bartik, Zoë B. Cullen, Edward L. Glaeser, Michael Luca, Christopher Stanton, and Adi Sunderam

      John P. Kotter

      John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change.  His is the premier voice on how the best organizations actually achieve successful transformations. The Konosuke... View Details

      • 12 Jul 2011
      • News

      The Fundamental Purpose of Your Team

      • November 2017
      • Teaching Note

      Predicting Consumer Tastes with Big Data at Gap

      By: Ayelet Israeli and Jill Avery
      CEO Art Peck was eliminating his creative directors for The Gap, Old Navy, and Banana Republic brands and promoting a collective creative ecosystem fueled by the input of big data. Rather than relying on artistic vision, Peck wanted the company to use the mining of big... View Details
      Keywords: Brands; Brand & Product Management; Big Data; "Marketing Analytics"; Consumer Behavior; Predictive Analytics; Forecasting; Preferences; Operation Management; Distribution Channels; Marketing; Marketing Channels; Marketing Strategy; Brands and Branding; Forecasting and Prediction; Data and Data Sets; Retail Industry; Fashion Industry; Apparel and Accessories Industry; United States; North America
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      Israeli, Ayelet, and Jill Avery. "Predicting Consumer Tastes with Big Data at Gap." Harvard Business School Teaching Note 518-053, November 2017.

        Emily R. McComb

        Emily McComb is a Senior Lecturer in the Finance Unit at HBS, teaching "Finance 2" in the required curriculum of the MBA program, as well as a co-leader of the HBS Impact Investment Fund in the elective curriculum. Prior to joining the HBS faculty in 2017, Emily was... View Details

        Keywords: financial services; health care

          Dionisio Garza Medina

          Keywords: Diversified
          • March 1997
          • Case

          Sensormatic Electronics Corporation-1995

          By: Krishna G. Palepu and James Chang
          Sensormatic is a leading provider of security systems to the retail industry. The company relies on customer financing as a key component of its strategy. The company's growth strategy and accountingis attacked by short-sellers and the financial press. View Details
          Keywords: Analysis; Valuation; Financial Reporting; Financing and Loans; Financial Statements; Business Strategy
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          Palepu, Krishna G., and James Chang. "Sensormatic Electronics Corporation-1995." Harvard Business School Case 197-041, March 1997.
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