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  • All HBS Web  (7,994)
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  • December 2009 (Revised September 2014)
  • Case

TD Canada Trust

By: Dennis Campbell and Brent Kazan
The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details
Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada
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Campbell, Dennis, and Brent Kazan. "TD Canada Trust." Harvard Business School Case 110-049, December 2009. (Revised September 2014.)
  • January 5, 2014
  • Article

Seven Things You Need to Know about CEO Lou Shipley

By: Lou Shipley and Michael B. Farrell
Globe reporter Michael B. Farrell recently spoke with Lou Shipley, the newly appointed chief executive of Black Duck Software Inc., a growing Burlington open source software company. Here's what he found out. View Details
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"Seven Things You Need to Know about CEO Lou Shipley." Boston Globe (January 5, 2014).
  • March 1953 (Revised August 1985)
  • Case

Rose Co.

An accounting executive is appointed plant manager, his first major "line" assignment. The plant is to be operated on a decentralized basis, contrary to the company's other plans. Administrative problems are anticipated. View Details
Keywords: Organizational Change and Adaptation; Operations
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Hower, Ralph M., and Edmund P. Learned. "Rose Co." Harvard Business School Case 453-002, March 1953. (Revised August 1985.)
  • 26 May 2022
  • Video

2022 Welcome Address Jan Rivkin & Jana Kierstead

  • November 2011 (Revised August 2012)
  • Background Note

Customer Discovery and Validation for Entrepreneurs

By: Frank V. Cespedes, Thomas Eisenmann and Steven G. Blank
Provides practical guidelines for conducting market research to explore and validate demand for entrepreneurial offering. Explains how the research objectives of entrepreneurs might differ from those relevant to managers evaluating product or service offerings to... View Details
Keywords: Customer Value and Value Chain; Entrepreneurship
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Cespedes, Frank V., Thomas Eisenmann, and Steven G. Blank. "Customer Discovery and Validation for Entrepreneurs." Harvard Business School Background Note 812-097, November 2011. (Revised August 2012.)
  • June 2017
  • Case

Magellan Boatworks

By: John A. Quelch and James T. Kindley
Magellan Boatworks is a midsize manufacturer of customized, power "cruising yachts." In the face of economic and political uncertainty in late 2016, Magellan's VP of sales and marketing, Walt Robinson, wonders whether he should request a budget increase for 2017.... View Details
Keywords: Marketing; Marketing Communications; Advertising; Strategy; Salesforce Management
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Quelch, John A., and James T. Kindley. "Magellan Boatworks." Harvard Business School Brief Case 917-547, June 2017.
  • September 1997
  • Case

Siam Cement Group, The: Corporate Philosophy (B)

By: Lynn S. Paine and Prompilai Khunaphante
In 1996, senior executives of Thailand's Siam Cement Group must decide whether to apply its management philosophy and code of ethics when doing business outside of Thailand. The status of the code in joint ventures and contractual relationships is of particular... View Details
Keywords: Ethics; Decision Making; Joint Ventures; Corporate Strategy; Cross-Cultural and Cross-Border Issues; Policy; Construction Industry; Thailand
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Paine, Lynn S., and Prompilai Khunaphante. "Siam Cement Group, The: Corporate Philosophy (B)." Harvard Business School Case 398-019, September 1997.
  • 20 Nov 2013
  • News

How Strategists Should Lead

  • 09 Dec 2011
  • News

Harvard program puts focus back on sales

  • 22 Mar 2016
  • News

Andrew S. Grove Dies at 79; Intel Chief Spurred Semiconductor Revolution

  • 14 Jan 2016
  • News

In Taiwan, Survivor Mentality Stymies Tech Innovation

  • March 2009 (Revised January 2010)
  • Supplement

The Walt Disney Company and Pixar Inc.: To Acquire or Not to Acquire? An Update

By: Juan Alcacer, David J. Collis and Mary Furey
This four-page update to the case, "The Walt Disney Company and Pixar Inc.: To Acquire or Not to Acquire?" details the Walt Disney Company's acquisition of Pixar, including deal terms, executive appointments, and operating guidelines for the two studios. View Details
Keywords: Mergers and Acquisitions; Managerial Roles; Negotiation Deal; Operations; Motion Pictures and Video Industry
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Alcacer, Juan, David J. Collis, and Mary Furey. "The Walt Disney Company and Pixar Inc.: To Acquire or Not to Acquire? An Update." Harvard Business School Supplement 709-489, March 2009. (Revised January 2010.)
  • March 2001
  • Case

FIRST: For Inspiration and Recognition of Science and Technology

By: William A. Sahlman
Describes some strategic and financial issues confronting the founder and executive director of a not-for-profit organization dedicated to improving awareness of and interest in science and technology among elementary and high school students. The organization sponsors... View Details
Keywords: Middle School Education; Finance; Nonprofit Organizations; Cognition and Thinking; Strategy; Technology
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Sahlman, William A. "FIRST: For Inspiration and Recognition of Science and Technology." Harvard Business School Case 801-380, March 2001.
  • September 1996
  • Case

Silicon Graphics, Inc. (B)

By: Marco Iansiti and Alan D. MacCormack
After the release of the "Challenge" computer in 1993, Silicon Graphics executives meet to discuss the follow-up project. Should they pursue an incremental improvement to the Challenge, or opt for a radically new design recently demonstrated at Stanford University? View Details
Keywords: Decisions; Technological Innovation; Management Practices and Processes; Product Development; Hardware; Computer Industry
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Iansiti, Marco, and Alan D. MacCormack. "Silicon Graphics, Inc. (B)." Harvard Business School Case 697-038, September 1996.
  • September 1991
  • Background Note

Persuasion

Examines the principles that apply in any persuasive business situation. Describes how to analyze the goals and audience; how to devise a persuasive message; and how to execute a persuasive strategy in writing, presentations, and larger corporate communication tasks. View Details
Keywords: Business or Company Management; Communication Intention and Meaning; Interpersonal Communication; Communication Strategy
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Hattersley, Michael E. "Persuasion." Harvard Business School Background Note 392-012, September 1991.
  • 11 Oct 2012
  • News

Fatter Paychecks Expected at Tech Firms

    Rob Kaplan on JP Morgan Trading Loss

     

    Robert Kaplan talks about JPMorgan Chase & Co.'s $2 billion trading loss and the ability of Chief Executive Officer Jamie Dimon to manage the firm. Kaplan speaks with Erik Schatzker and Stephanie Ruhle on Bloomberg... View Details

    • 2011
    • Chapter

    On Knowing and Doing: A Perspective on the Synergies between Research and Practice

    By: Michael Tushman
    The current rigor/relevance debate is a central strategic issue for business schools and their faculty. I argue that ongoing relationships with firms, rooted on the joint acknowledgement of the importance of faculty research by firms and respect for practice by... View Details
    Keywords: Business Ventures; Business Education; Executive Education; Practice; Relationships; Research
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    Tushman, Michael. "On Knowing and Doing: A Perspective on the Synergies between Research and Practice." In Useful Research: Advancing Theory and Practice, edited by Susan Albers Mohrman and Edward E. Lawler III. Berrett-Koehler Publishers, 2011.
    • 03 May 2010
    • Research & Ideas

    What Is the Future of MBA Education?

    director of research. Garvin, the C. Roland Christensen Professor of Business Administration, teaches courses for MBAs and executives on leadership, general management, and operations. Garvin is also faculty chair of the School's... View Details
    Keywords: by Martha Lagace; Education

      Richard L. Nolan

      Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

      Keywords: aerospace; information technology industry; internet
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