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- All HBS Web
(2,029)
- People (1)
- News (344)
- Research (1,493)
- Events (3)
- Multimedia (5)
- Faculty Publications (661)
- 03 Feb 2020
- What Do You Think?
Can an Organization Have Too Much 'Rebel Talent'?
pot, “we need to channel the energy through coaching to effectively use the energy.” Shann Turnbull commented that rebel talent often encounters the real problem: us. As he put it, “humans, like all other social creatures, are hardwired... View Details
Keywords: by James Heskett
- July 1993 (Revised December 2003)
- Case
Sears Auto Centers (A)
By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
Paine, Lynn S., and Michael Santoro. "Sears Auto Centers (A)." Harvard Business School Case 394-009, July 1993. (Revised December 2003.)
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing By: Battilana, Julie Abstract— While in recent decades the View Details
Keywords: Dina Gerdeman
- 11 Nov 2014
- First Look
First Look: November 11
Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between customers and View Details
Keywords: Sean Silverthorne
- Web
Latin America - Global Activities 2021
Latin America Latin America Appreciating One’s Humanity as a Leader Pictured: Karen Bruck, a vice president at MercadoLibre, is the protagonist of a case highlighting the challenges of helping employees to succeed. Danyel O’Connor (PLD... View Details
- December 2003 (Revised May 2004)
- Case
Sears Auto Centers (A) (Abridged)
By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
Paine, Lynn S. "Sears Auto Centers (A) (Abridged)." Harvard Business School Case 304-063, December 2003. (Revised May 2004.)
- 01 Dec 2003
- News
Roger Ullman: Going Green with E2
in front of policymakers in Washington. We will scale the level of activity to your needs.” E2 is somewhat unusual; it’s a virtual organization with no paid employees that has partnered with another nonprofit, NRDC. Members are required... View Details
- 23 Apr 2020
- Research & Ideas
This Crisis Loan Program Preserved Jobs—and Made Money
As the US Congress prepares to replenish its Paycheck Protection Program for small businesses, questions still linger: Do guaranteed loans for small businesses work in the long term? Who wins? Employees? Businesses? Taxpayers? The answer appears to be yes for all... View Details
- 01 Jun 2021
- What Do You Think?
Are Employers Ready for a Flood of 'New' Talent Seeking Work?
unfreezing a labor market that saw jobs going unfilled even as people were looking for work? Has it created a pool of “new” talent—that is, prospective employees with work experience seeking new career opportunities? The female labor... View Details
Keywords: by James Heskett
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
How can managers better identify, describe, and confront the issues of environmental and social sustainability that their companies increasingly encounter? One answer is One Report, a method of integrating information about financial and... View Details
Keywords: by Martha Lagace
- 04 Jan 2021
- Blog Post
Bringing the Lessons of 2020 into 2021
together to recruit and retain talent within your organization utilizing the important tools, strategies, and resources that make an impact. We are grateful you are part of our community, and it’s an honor to be part of yours. Take Actionable Steps Towards Racial and... View Details
Keywords: All Industries
- 01 Sep 2011
- News
Faculty Books
The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work by Teresa Amabile and Steven Kramer (Harvard Business Review Press) The best managers build a group of employees who have great inner work lives:... View Details
- 23 Feb 2021
- Research & Ideas
COVID-19 Shines New Light on Working Conditions in Supply Chains
Tightly packed workers and other weak protections allowed COVID-19 to sweep through American slaughterhouses during the past year, infecting at least 45,000 employees and killing an estimated 240 people. To Harvard Business School... View Details
- Web
2+2 Program | MBA
and technology. Employees within these companies engage with customers, create products and services, and manage staff.) Entrepreneurship (including founding an organization or joining an early-stage start-up.) Technically-demanding roles... View Details
- March 2001 (Revised September 2002)
- Case
Merck Latin America (C): Brazil
By: Michael Beer and James Weber
Examines Merck's change effort in Brazil from the perspective of the local employees. View Details
Keywords: Change Management; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Employees; Operations; Perspective; Pharmaceutical Industry; Brazil
Beer, Michael, and James Weber. "Merck Latin America (C): Brazil." Harvard Business School Case 401-031, March 2001. (Revised September 2002.)
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
they know well; but I am not certain that they’ve really considered the alternatives and what workplace would fit into their broader strategy. And then you have other companies and executives that went remote during the pandemic and are still scared to ask their View Details
- 20 Nov 2019
- News
Lifting Fallen Families
kind of personal support is a big part of our mission.” Seven of the organization’s current employees have benefited as students, just like Lemon. They are now in a unique position, observes Kim, to provide not only financial support but... View Details
Keywords: Maureen Harmon
- 01 Sep 2006
- News
Redefining Health Care
Doctors can’t succeed unless the patient actively participates. More employers are asking employees to participate in health-risk screening and disease management, or bear higher premiums for their health insurance. This movement will... View Details
- 11 Oct 2010
- Research & Ideas
It Pays to Hire Women in Countries That Won’t
growing trend for firms with international branch offices, says Harvard Business School professor Jordan Siegel. He discusses the issue in a new study titled "Multinational Firms, Labor Market Discrimination, and the Capture of Competitive Advantage by Exploiting... View Details
Keywords: by Carmen Nobel
- 01 Apr 1999
- News
WesTrek: Students Find Options in Bay Area
hosting site visits or by having employees serve on panel discussions or deliver presentations to students. The HBS "trekkers" spent their days touring companies and learning more about career and summer job opportunities. In the... View Details