Employee Socialization - Publications - Faculty & Research

January 2003 (Revised April 2004)
Case

Cat is out of the Bag, The: KANA and the Layoff Gone Awry (A)

Vicki Amon-Higa, vice president of KANA, a publicly traded, midsize development company, was working with Bryan Kettle, KANA's CFO, to plan a layoff in which KANA would reduce the size of its workforce by nearly 40%. Despite the best of intentions, news of the layoff... View Details

Keywords: Crisis Management; Employees; Job Cuts and Outsourcing; Problems and Challenges; Business and Stakeholder Relations; Conflict Management

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Web

Data: The Ever-Expanding Frontier - Race, Gender & Equity

we’ll highlight employee surveillance, assumptions of value neutrality, and right to privacy issues, among others. This article features a timeline of important moments in tech history for further engagement. Let’s expand our... View Details

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

it is not only possible, but more productive and leads to happier employees (which in turn leads to happier customers)." Peter K. P. Lee teed up the title's question, when he commented: "Ultimately the issue is overall... View Details

Keywords: by James Heskett; Financial Services

Web

Affinity Groups | Employment

communication, interaction and counseling for members through seminars, discussion groups, and social gatherings. Asian & Asian American As one of the Employee Resource Groups, the Association of Harvard... View Details

01 Jun 2022
News

Making It Count

Image by Martin Leon Barreto In 2021, while the pandemic was amplifying social inequities and climate catastrophes, investors were busy pouring more money than ever into environmental, social, and governance (ESG) investments: In the... View Details

Keywords: Jen McFarland Flint

02 Jan 2018
Research & Ideas

The Most Popular Stories and Research Papers of 2017

Bekkers. Asking Questions Can Get You a Better Job or a Second Date Knowing how to keep a conversation going can improve your career as well as your social life, according to research by Alison Wood Brooks and colleagues. Why Productivity... View Details

Keywords: by Sean Silverthorne

05 Sep 2007
First Look

First Look: September 5, 2007

findings, we consider both information and social factors. We find that firms are more likely to protect proximate employees in soft information industries (i.e., when information is difficult to transfer... View Details

Keywords: Martha Lagace

01 Oct 2002
News

Thinking Outside the Centerfold

shop” (Adweek, January 28, 2002). With annual billings of $225 million and some 160 employees working in Miami and a new Los Angeles office, CPB is now garnering plenty of attention. But CPB had shown indications a few years earlier that... View Details

28 Jul 2014
Research & Ideas

Eyes Shut: The Consequences of Not Noticing

safety of the employees who make the goods that the retailer sells? No need to feel awkward if your answer is no. Most people do not think about the harms created by indirect actions, that is, behaviors that hurt others indirectly, such... View Details

Keywords: by Max H. Bazerman; Retail

08 Jun 2021
Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

“might have a perverse incentive to allow underperforming employees to keep underperforming because it makes it easier to decide whom to lay off,” Hagerty says. Let the doctor decide The idea for the research came from Barasz’s personal... View Details

Keywords: by Michael Blanding

15 May 2013
Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

ourselves). Happy Money provides valuable information not only for pleasure-seeking consumers, but also for companies looking to increase the happiness of both employees and customers. The following excerpt describes how the power of... View Details

Keywords: Re: Michael I. Norton

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

As we start to think about returning to work, shopping, and recreation, there is much talk about transformed workplaces and innovative social distancing designs. But how will companies, workers, and customers have confidence that these... View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

23 Feb 2021
Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

Tightly packed workers and other weak protections allowed COVID-19 to sweep through American slaughterhouses during the past year, infecting at least 45,000 employees and killing an estimated 240 people. To Harvard Business School... View Details

Keywords: by Danielle Kost; Apparel & Accessories

24 Jun 2015
HBS Case

Upgrading School with a Startup Mentality

already established four schools in San Francisco, with 115 employees (including 45 engineers) continually working to build and improve AltSchool's infrastructure and grow the business. As a testament to the strength of his idea, the... View Details

Keywords: Re: John Jong-Hyun Kim; Education

29 Apr 2002
Research & Ideas

Star Power! How to Win in Professional Services

are, after all, employees not partners; the decision and accountability ultimately accrue to the chief executive. As for the board of directors, only a stream of wrong decisions is likely to stir its concern. In contrast, in a PSF, the... View Details

Keywords: by Jay W. Lorsch & Thomas J. Tierney

15 Oct 2001
Research & Ideas

Rethinking E-Leadership

employees undeniable proof that the Industrial Age corporate culture is gone, and that you are creating an environment for the future. The way to do that is to blatantly and offensively break with the past through loud statements of... View Details

Keywords: by Melissa Raffoni

03 Feb 2011
What Do You Think?

Are We Going “Back to the Future” In Researching Management?

leadership, governance, innovation management, the networking of organizations, and social responsibility—as the "single most important development(s) in the area of management in the just-ended decade of the new century."... View Details

Keywords: Re: James L. Heskett

21 Jul 2009
First Look

First Look: July 21

stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (revised) Authors:David I. Levine and... View Details