Customer Base - Publications - Faculty & Research

04 Apr 2017
First Look

First Look at New Research, April 4

to develop Alfred’s routes and respond to customer requests in conjunction with other service providers, for example grocery delivery services, in what the founders describe as their "B2B2C" business model. Alfred won the... View Details

Keywords: Sean Silverthorne

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Faculty & Advisors | MBA

Catalyst in 2013 as one of the first two investment professionals based in their NYC office, Peter worked closely with portfolio companies including: Ro, Atom Finance, Hellosaurus, Clay, Summer, Macro, Cadre, Mark43, Outdoor Voices, Great... View Details

01 Jun 2018
News

June 2018 Alumni and Faculty Books

provisioning are covered. Weather and heavy weather sailing are presented based on first-hand experience. Cruising risks, including pirates, are laid bare. All of this is supported with examples of the author’s experience. A Member Is... View Details

01 Mar 2014
News

The Solution to the Global Food Crisis Just Might Come from Nigeria

to be entirely adversarial, but that buyers and sellers along the food chain can benefit from cooperation based on trust. "The world has finally, finally got it," the 87-year-old Goldberg says. "I'm just glad I was here to see it." The... View Details

Keywords: Francis Storrs; John H. Davis; Michael Halse; Crop Production; Agriculture; Administration of Economic Programs; Government; Food Manufacturing; Manufacturing

30 Jul 2024
News

Reddit’s Rise

values and we as a company had—these were not, I think, clearly articulated at the time—but we really believe privacy is a right. Users on Reddit are anonymous. We don’t target based on your demographic profile or tracking you all around... View Details

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2025 Reunion Presentations - Alumni

Info HBS Foundry is an AI-powered platform that reimagines how entrepreneurs learn, build, and grow. The platform combines HBS content, AI agents, custom learning pathways, and multi-modal simulations to train and support entrepreneurs... View Details

14 Mar 2019
News

The Merchant of Osaka

population is increasing faster than any other nation in history, while its birthrate is shrinking. That double whammy is reducing both the workforce to care for the elderly and the tax base to support its universal health insurance... View Details

Keywords: Health, Social Assistance

01 Feb 2011
First Look

First Look: Feb. 1

platform to limit the number of applications available on it. Our model is based on the observation that even if users prefer application variety, applications often also exhibit direct network effects. When there are direct network... View Details

01 Dec 2012
News

From Where We Stand

across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of... View Details

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Year in Review | Annual Report 2024

expansion strategies across HBP’s market groups. Together, Desmarais and McConville will continue to refine the firm’s strategy and build a deeper understanding of the customer experience, while exploring opportunities to advance digital... View Details

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Past Issues - Alumni

a Hollywood-style comeback for AMC theatres with a single-minded focus on the customer What’s Next As The HBS Campaign kicks off, alumni ask Dean Nohria their most pressing questions about the future of the School. Ready for Takeoff... View Details

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Program Policies - HBS Online

final exam ; or fail to satisfactorily complete all required participation elements. CORe Course Grades CORe Course grades are based on the following three components, with the approximate weighing of each component: CORe course final... View Details

Publications