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  • All HBS Web  (6,229)
    • People  (15)
    • News  (1,227)
    • Research  (4,032)
    • Events  (22)
    • Multimedia  (28)
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  • Article

Capabilities, Cognition and Inertia: Evidence from Digital Imaging

By: M. Tripsas and G. Gavetti
There is empirical evidence that established firms often have difficulty adapting to radical technological change. Although prior work in the evolutionary tradition emphasizes the inertial forces associated with the local nature of learning processes, little... View Details
Keywords: Business Offices; Organizations; Management Analysis, Tools, and Techniques
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Tripsas, M., and G. Gavetti. "Capabilities, Cognition and Inertia: Evidence from Digital Imaging." Strategic Management Journal 21, nos. 10-11 (October–November 2000): 1147–1161.
  • February 2021
  • Case

Apple: Privacy vs. Safety (A)

By: Henry McGee, Nien-hê Hsieh, Sarah McAra and Christian Godwin
In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance... View Details
Keywords: Iphone; Encryption; Data Privacy; Customers; Customer Focus and Relationships; Decision Making; Ethics; Values and Beliefs; Globalized Firms and Management; Government and Politics; National Security; Law; Law Enforcement; Leadership; Markets; Safety; Social Issues; Corporate Social Responsibility and Impact; Civil Society or Community; Mobile and Wireless Technology; Technology Industry; Consumer Products Industry; Telecommunications Industry; Electronics Industry; United States; China; Hong Kong
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McGee, Henry, Nien-hê Hsieh, Sarah McAra, and Christian Godwin. "Apple: Privacy vs. Safety (A)." Harvard Business School Case 321-004, February 2021.
  • December 2019
  • Article

It Helps to Ask: The Cumulative Benefits of Asking Follow-up Questions

By: Michael Yeomans, Alison Wood Brooks, Karen Huang, Julia A. Minson and Francesca Gino
In a recent article published in Journal of Personality and Social Psychology (JPSP; Huang, Yeomans, Brooks, Minson, & Gino, 2017), we reported the results of 2 experiments involving “getting acquainted” conversations among strangers and an observational field... View Details
Keywords: Question-asking; Conversation; Communication; Relationships; Interpersonal Communication
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Yeomans, Michael, Alison Wood Brooks, Karen Huang, Julia A. Minson, and Francesca Gino. "It Helps to Ask: The Cumulative Benefits of Asking Follow-up Questions." Journal of Personality and Social Psychology 117, no. 6 (December 2019): 1139–1144.

    William J. Poorvu

    William Poorvu is the Class of 1961 Adjunct Professor in Entrepreneurship, Emeritus at Harvard Business School. He taught and was responsible for the real estate courses there for 35 years. He was the school's first adjunct professor, its first adjunct professor... View Details

    • August 2016
    • Teaching Note

    Songy 2011: Restructuring to Survive (Or, Surviving to Restructure?)

    By: Charles F. Wu and Alexander W. Schultz
    In 2011, Songy Partners, an Atlanta based real estate developer, was facing three distressed investments within their portfolio each with distinct sets of challenges. Having weathered a myriad of issues during the Global Financial Crisis which included operational... View Details
    Keywords: Distressed Debt; Real Estate; Limited Partners; Cap Rates; Partners and Partnerships; Valuation; Investment; Property; Borrowing and Debt; Real Estate Industry; Atlanta
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    Wu, Charles F., and Alexander W. Schultz. "Songy 2011: Restructuring to Survive (Or, Surviving to Restructure?)." Harvard Business School Teaching Note 217-014, August 2016.
    • 16 Sep 2015
    • Op-Ed

    The Real Duty of the Board of Directors

    define materiality for reporting and strategy. We call this the Statement of Significant Audiences and Materiality, or simply The Statement. No matter how big the corporation, it has limited resources. Thus, the board has a responsibility... View Details
    Keywords: by Robert G. Eccles & Tim Youmans
    • 28 Apr 2020
    • News

    The business of saving the world

    • February 2020 (Revised January 2024)
    • Case

    Wellthy: The Economics of Caring

    By: Brian L. Trelstad and Joseph B. Fuller
    In 2014, Lindsay Jurist-Rosner (MBA ’09) founded Wellthy, a B2C business that coordinates care for working professionals seeking help to support loved ones with chronic diseases or aging parents. With personal experience as a young professional providing care for her... View Details
    Keywords: B2B Vs. B2C; Future Of Work; Health; Social Entrepreneurship; Growth and Development Strategy; Health Industry; United States
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    Trelstad, Brian L., and Joseph B. Fuller. "Wellthy: The Economics of Caring." Harvard Business School Case 320-028, February 2020. (Revised January 2024.)
    • 10 Dec 2001
    • Research & Ideas

    Governance in India and Around the Globe

    Tarun Khanna and Krishna Palepu are engaged in an ongoing project focused on understanding the convergence (or lack thereof) of corporate governance practices worldwide. That is, rules-on-books regarding View Details
    Keywords: by Tarun Khanna & Krishna Palepu; Technology
    • January 2021
    • Case

    Toyota and Its Labor Union in Argentina (A)

    By: Jorge Tamayo, Erik Snowberg and Jenyfeer Martinez Buitrago
    In 2011, Daniel Herrero, CEO of Toyota Argentina (TASA) since 2010, was about to meet with the Secretary-General of the union representing automotive industry workers in the country. The company produced vehicles in Argentina since 1997 at their plant at Zárate, and,... View Details
    Keywords: Manufacturing Performance; Bargaining; Production; Performance; Labor Unions; Labor and Management Relations; Fairness; Factories, Labs, and Plants; Auto Industry; Argentina
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    Tamayo, Jorge, Erik Snowberg, and Jenyfeer Martinez Buitrago. "Toyota and Its Labor Union in Argentina (A)." Harvard Business School Case 721-394, January 2021.
    • 15 Sep 2011
    • Research & Ideas

    High Ambition Leadership

    economic and social value. The goal of the corporation is to add value to employees, customers, suppliers and other partners, and community/society. These CEOs and the companies they lead make decisions with... View Details
    Keywords: by Martha Lagace
    • November 2014
    • Case

    Nestlé SA, 2014

    By: John R. Wells and Galen Danskin
    In 2014, Nestlé was the largest producer of packaged foods and beverages in the world. 2013 revenues were $103.7 billion and operating profits $16.1 billion (15.5% of sales). The company owned 29 mega brands, each generating more than Euro 1 billion ($1.25 billion).... View Details
    Keywords: Consumer Products; Acquisitions; Strategy; Goods and Commodities; Nutrition; Emerging Markets; Corporate Social Responsibility and Impact; Competitive Strategy; Consumer Products Industry; Europe
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    Wells, John R., and Galen Danskin. "Nestlé SA, 2014." Harvard Business School Case 715-428, November 2014.
    • 02 Dec 2019
    • What Do You Think?

    How Does a Company like Boeing Respond to Intense Competitive Pressure?

    in understanding between departments staffed with employees whose responsibilities and training vary widely? Inherent organizational conflict takes many forms—for example, between home office staff (“who don’t understand how the business... View Details
    Keywords: by James Heskett; Air Transportation
    • February 4, 2017
    • Article

    Historical Transformations in Boundary and Land Use in New Delhi's Urban Villages

    By: Sudev J Sheth
    New Delhi’s “urban villages” are the result of government land acquisitions that began in 1912 and continued into the 1960s. Since the 1980s, growing demand for real estate within the city has engendered unprecedented residential and commercial development in these... View Details
    Keywords: India; Urban Planning; Eminent Domain; Land Politics; Real Estate; History; City; Planning; Urban Scope; India; Delhi
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    Sheth, Sudev J. "Historical Transformations in Boundary and Land Use in New Delhi's Urban Villages." Economic & Political Weekly 52, no. 5 (February 4, 2017): 41–49.
    • 29 Mar 2016
    • First Look

    March 29, 2016

    that innovation comes from the edges"). Thus, the program is not viewed as a subsidized Corporate Social Responsibility activity but as a positive net benefit activity, as... View Details
    Keywords: Sean Silverthorne
    • December 2008
    • Case

    The Financial Crisis of 2008

    By: J. Gunnar Trumbull
    This case presents excerpts from the speeches of observers to the 2008 financial crisis, including former and current central bankers, a private banker, and a Nobel-prize winning economist. They present different interpretations of the causes of the financial crisis... View Details
    Keywords: Financial Crisis; Financial Management; Policy; History; Perspective
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    Trumbull, J. Gunnar. "The Financial Crisis of 2008." Harvard Business School Case 709-036, December 2008.
    • July 2019 (Revised November 2022)
    • Case

    Momofuku Ando and the Globalization of Noodles

    By: Geoffrey Jones and Megumi Takada
    This case examines the entrepreneurial career of Momofuku Ando, the Taiwanese-born Japanese entrepreneur who pioneered instant boodles with his Chicken Ramen (1958) and Cup Noodle (1971) products. It begins by reviewing his many previous unsuccessful ventures,... View Details
    Keywords: Entrepreneurship; Personal Development and Career; Failure; Success; Globalization; Corporate Social Responsibility and Impact; Food and Beverage Industry; Japan
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    Jones, Geoffrey, and Megumi Takada. "Momofuku Ando and the Globalization of Noodles." Harvard Business School Case 320-006, July 2019. (Revised November 2022.)
    • July 2010 (Revised September 2012)
    • Case

    Public Architecture

    By: Lakshmi Ramarajan, Christopher Marquis and Bobbi Thomason
    Public Architecture is a non-profit architecture company dedicated to creating social and professional change through design for the public good. Public has focused on three strategies to create change: 1) promoting the design community's commitment to pro bono work,... View Details
    Keywords: Design; Innovation and Management; Growth and Development Strategy; Corporate Social Responsibility and Impact; Organizational Culture; Organizational Structure; Nonprofit Organizations; Business Strategy; Integration
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    Ramarajan, Lakshmi, Christopher Marquis, and Bobbi Thomason. "Public Architecture." Harvard Business School Case 411-030, July 2010. (Revised September 2012.)
    • 2021
    • Working Paper

    The Contribution of High-Skilled Immigrants to Innovation in the United States

    By: Shai Bernstein, Rebecca Diamond, Abhisit Jiranaphawiboon, Timothy McQuade and Beatriz Pousada
    We characterize the contribution of immigrants to US innovation, both through their direct productivity as well as through their indirect spillover effects on their native collaborators. To do so, we link patent records to a database containing the first five digits of... View Details
    Keywords: Innovation; Economic Growth; Immigrants; Innovation and Invention; Collaborative Innovation and Invention; Patents; Innovation Strategy
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    Bernstein, Shai, Rebecca Diamond, Abhisit Jiranaphawiboon, Timothy McQuade, and Beatriz Pousada. "The Contribution of High-Skilled Immigrants to Innovation in the United States." Harvard Business School Working Paper, No. 22-065, December 2021. (NBER Working Paper Series, No. 30797, December 2022.)
    • March 2022
    • Case

    Metric

    By: Christina Wallace, Rebecca Cink and Maria Lappas
    Megan Murday, the founder of Metric, an environmental, social, and corporate governance (ESG) analytics startup, must decide which customer segment to target as a beachhead market. She received positive feedback from a Swiss venture capital (VC) firm, indicating their... View Details
    Keywords: Entrepreneurship; Marketing; Mission and Purpose; Customers
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    Wallace, Christina, Rebecca Cink, and Maria Lappas. "Metric." Harvard Business School Case 822-057, March 2022.
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