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  • 02 Sep 2014
  • First Look

First Look: September 2

https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar Abstract—While View Details
Keywords: Sean Silverthorne

    Mark H. McCormack

    McCormack was considered a pioneer in sports marketing. He worked with individual athletes to secure lucrative endorsements including Arnold Palmer, Wayne Gretzky, Monica Seles and Tiger Woods. McCormack also worked with a number of sporting events to develop View Details
    Keywords: Services
    • 26 Jul 2010
    • Research & Ideas

    Yes, You Can Raise Prices in a Downturn

    higher prices," says Frank V. Cespedes, a senior lecturer at Harvard Business School, who spent 12 years running a professional services firm. That's right. Higher prices, not lower. “Competing on price is ultimately a bet on your... View Details
    Keywords: by Sean Silverthorne; Retail; Consumer Products
    • 24 Nov 2020
    • Working Paper Summaries

    Accounting for Product Impact in the Consumer Finance Industry

    Keywords: by George Serafeim and Katie Trinh; Financial Services
    • 01 Dec 2011
    • News

    Reimagining the MBA

    Elective Curriculum (Second Year) Authentic Leadership Development Leading Professional Service Firms Leading Teams Leading and Governing High Performing Nonprofit Organizations Managing Human Capital Power and Influence The Moral Leader... View Details
    Keywords: Roger Thompson; FIELD program; Educational Services; Educational Services
    • 01 Jun 2011
    • News

    What’s after Fannie and Freddie?

    propose creating a government-owned corporation that would guarantee new well-underwritten mortgages when private markets fail. We agree that private markets, for the most part, can provide mortgages without government guarantees. But... View Details
    Keywords: Roger Thompson; Credit Intermediation and Related Activities; Finance
    • 31 Jul 2012
    • First Look

    First Look: July 31

      PublicationsFinancial Development, Fixed Costs and International Trade Authors:Bo Becker, David Greenberg, and Jinzhu Chen Publication:Review of Corporate Finance Studies (forthcoming) Abstract Exporting firms face significant up-front... View Details
    Keywords: Carmen Nobel
    • Career Coach

    Jonathan Shepherd

    Jonathan is CPD's Corporate Relations Director overseeing principal investing: VC/PE, investment management and real estate. Since 2007, he has coached thousands of students & alumni and forged recruiting relationships with hundreds... View Details
    Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)
    • Profile

    Shabrina Jiva

    With a father who bought out his corporate employer and a mother who managed businesses from laundries to hotels, the Jiva family enjoyed dinners lively with business conversations. "We'd sit every night and discuss the issues they... View Details
    • 16 Jun 2003
    • Research & Ideas

    Peeling Back the Global Brand

    can enhance the perceptions of product and service quality. Second: be aware that good corporate citizenship matters as much in emerging markets as it does in the world's richest countries. Third: target... View Details
    Keywords: by Martha Lagace; Consumer Products; Retail
    • 03 Mar 2015
    • First Look

    First Look: March 3

    that covers all the procedures, tests, drugs, devices, and services involved in inpatient, outpatient, and rehabilitative care for a patient's medical condition. For chronic conditions and primary care, a bundled payment is a single... View Details
    Keywords: Sean Silverthorne
    • 16 Nov 2017
    • News

    The Business of Social Justice

    “I was incredibly nomadic, open to going wherever,” she recalls. A Luce Fellowship followed, offering Brooks the opportunity to settle in one spot for a while. She spent two years in Vietnam working with the International Finance View Details
    Keywords: Jennifer Myers
    • April 2010 (Revised May 2012)
    • Background Note

    Note: Disclosure, Regulation, and Taxation of Hedge Funds versus Mutual Funds in the U.S.

    By: Lena G. Goldberg, Robert C. Pozen and Melissa Anne Hammerle
    This note provides students with an explanation of the regulatory and tax framework for hedge funds vs. mutual funds in the U.S. View Details
    Keywords: Investment Funds; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Taxation; Financial Services Industry; United States
    Related
    • 29 Jan 2008
    • First Look

    First Look: January 29, 2008

    Ivashina and Zheng Sun Abstract Over the past decade, one of the most important developments in the corporate loan market has been the increasing participation of institutional investors in lending syndicates. As lenders, institutional... View Details
    Keywords: Martha Lagace
    • 01 Oct 1998
    • News

    Beyond the Numbers

    Lowell Robinson is a numbers guy, with a twist. "A company's numbers tell a story," says the reflective CFO and executive vice president of the Manhattan-based PRT Group Inc., a high-tech services firm. "When you make that story come... View Details
    Keywords: Eileen K. McCluskey
    • 15 Sep 2020
    • News

    Lifting Fallen Families

    fundraising with individuals and large corporate partners, and partnerships with Veterans Affairs, the nonprofit continues to see increases in its gifts to families and the number of people the organization is able to find and assist. The... View Details
    • 21 Feb 2013
    • Research & Ideas

    HBS Research Focuses on Gender Issues and Fixes

    the hiring process lies in evaluating job candidates as a group, rather than one at a time. So says new research by Iris Bohnet, Alexandra van Geen, and Max H. Bazerman. Leadership Program for Women Targets Subtle Promotion Biases Despite more women in the View Details
    • 01 Oct 2002
    • News

    Pearson Hunt Remembered

    Hunt: an influential figure in the shaping of financial management practices. Courtesy HBS Communications Professor emeritus Pearson Hunt, an authority on corporate finance whose research helped shape modern financial management... View Details
    • 26 Jan 2017
    • News

    Turning Millennials into Leaders

    millennials, so how can I help companies do that and engage those same lessons around leadership and service for their employees at the corporate level?’ So now I get a chance to work with companies and... View Details
    • 05 Oct 2010
    • First Look

    First Look: October 5, 2010

    accounting "reliability." Broadly, the evidence, by highlighting the influence of standard setters, can broaden our understanding of the political economy of standard setting beyond the role of corporate lobbying. Download the... View Details
    Keywords: Sean Silverthorne