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    Zoe B. Cullen

    Zoe Cullen graduated with a PhD from Stanford in Economics in 2016.  She worked from 2016-2018 as the Chief Economist for an Asian bank on the roll out of a digital transaction platform.  In 2018 she joined HBS as an Assistant Professor in the Entrepreneurial... View Details

      Negotiating the Impossible

      An ideal read for your most difficult negotiations, disputes & relationships.
      Awards:
      "Outstanding Book Award" (International Association for Conflict... View Details
      • April 1999 (Revised March 2002)
      • Case

      Gerald Weiss

      By: Brian J. Hall and Carleen Madigan
      Gerald Weiss left Wall Street for the promise of a CFO position at a well-established corporation. He was given a 10-year options package with a guaranteed floor of $12 million and unlimited upside. To ensure the entire package would be worth at least $12 million after... View Details
      Keywords: Management Teams; Resignation and Termination; Executive Compensation; Organizational Culture; Agreements and Arrangements; Stock Options; Conflict and Resolution; New York (city, NY)
      Related
      • 09 Jun 2020
      • Working Paper Summaries

      Aggregate and Firm-Level Stock Returns During Pandemics, in Real Time

      Keywords: by Laura Alfaro, Anusha Chari, Andrew Greenland, and Peter K. Schott
      • October 2003
      • Case

      Henry Tam and the MGI Team

      By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein
      Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details
      Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity
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      • 2011
      • Working Paper

      Non-Audit Services and Financial Reporting Quality: Evidence from 1978-1980

      By: Kevin Koh, Shiva Rajgopal and Suraj Srinivasan
      We provide evidence for the long-standing concern on auditor conflicts of interest from providing non-audit services (NAS) to audit clients by using rarely explored NAS fee data from 1978 to 1980. Using this earlier setting, we find cross-sectional evidence of improved... View Details
      Keywords: Accounting Audits; Financial Reporting; Stocks; Price; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Service Delivery; Quality; Research
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      • November 2008 (Revised May 2009)
      • Supplement

      BMW's Project Switch (B): Importers vs. National Sales Companies

      By: Das Narayandas, Kerry Herman and Laura Winig
      BMW is faced with potential channel conflicts across several EU country markets. The case concludes the (A) case's exploration of BMW's approach to redesigning the channel in Greece. The case provides details on both headquarter and country head perspective on BMW's... View Details
      Keywords: Business Units; Business Headquarters; Marketing Strategy; Distribution Channels; Conflict and Resolution; Auto Industry; European Union
      Related
      • May 2007 (Revised August 2007)
      • Case

      Prediction Markets at Google

      By: Peter A. Coles, Karim R. Lakhani and Andrew P. McAfee
      In its eight quarters of operation, Google's internally developed prediction market has delivered accurate and decisive predictions about future events of interest to the company. Google must now determine how to increase participation in the market, and how to best... View Details
      Keywords: Forecasting and Prediction; Knowledge Sharing; Knowledge Use and Leverage; Market Participation; Information Technology
      Related
      • 06 May 2025
      • Blog Post

      The Incredible Land of Ice and Fire: Exploring Iceland's Renewable Energy Model for a Changing Planet

      Imagine a place where all electricity comes from clean sources, where most cars are EVs and can be charged on almost every street, where daily hot water for homes and pools is drawn from the depths of the Earth, and where sweet tomatoes... View Details
      • November 1986 (Revised December 1992)
      • Case

      Kentucky Fried Chicken (Japan) Ltd.

      By: Christopher A. Bartlett
      Describes the internationalization of the Kentucky Fried Chicken (KFC) fast food chain, focusing on KFC's entry into Japan. An entrepreneurial country general manager, Lou Weston, battles numerous problems to establish the business and is eventually highly successful.... View Details
      Keywords: Business Subsidiaries; Entrepreneurship; Globalized Economies and Regions; Governing Rules, Regulations, and Reforms; Policy; Market Entry and Exit; Strategic Planning; Agency Theory; Perspective; Corporate Strategy; Food and Beverage Industry; Japan
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        Wilbur Townsend

        Wilbur Townsend studied economics, mathematics and philosophy at Victoria University of Wellington. Since, he has worked at Stanford and Harvard universities, and at Motu Economic and Public Policy Research. He is interested in labor, econometrics, theory and IO. View Details
        • Research Summary

        Negotiation

        By: Deepak Malhotra
        A large part of my work focuses on negotiation, dealmaking and conflict resolution. My latest book is Negotiating the Impossible: How to Break Deadlocks... View Details
        • July 2008 (Revised October 2012)
        • Case

        Affinity Plus (A)

        By: Dennis Campbell and Peter Tufano
        The executive team at Affinity Plus Federal Credit Union has pushed the concept of members first deeply throughout the organization, empowering employees to put member-owners' interests ahead of either the organization's interests or their own interests. As a result of... View Details
        Keywords: Customer Relationship Management; Financial Institutions; Financing and Loans; Profit; Cooperative Ownership; Conflict of Interests; Strategy
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          Jennifer Zou

          I am a fourth year doctoral candidate in the Business Economics program. My research interests are primarily in industrial organization and innovation, with a particular focus on the economics of artificial intelligence/machine learning and digital technology markets.... View Details

            Helene Hall

            Helene Hall is a doctoral student in the Business Economics program at Harvard University. Prior to coming to Harvard, she worked as a research analyst at the Federal Reserve Bank of New York and studied economics and mathematics at Williams College. Her main research... View Details
            • December 1986 (Revised January 1988)
            • Case

            Hewlett-Packard: Manufacturing Productivity Division (C)

            By: Benson P. Shapiro and Lawrence B. Levine
            Focuses on the development of a "market driven" culture at Hewlett-Packard (HP); the conflict between autonomous, well integrated divisions making products responsive to their own markets and a greater degree of systems integration at the corporate level; and the... View Details
            Keywords: Business Divisions; Marketing; Marketing Strategy; Production; Organizational Culture; Research and Development; Sales; Integration; Manufacturing Industry
            Related
            • 02 May 2016
            • Blog Post

            5 Facts about Clubs at HBS

            many options at HBS, participating in student-run clubs can be a great way both to explore interests and meet some of your closest HBS friends. Here are five things we think you should know. 1. Clubs are a... View Details
            • August 1975 (Revised July 1993)
            • Case

            Acton-Burnett, Inc.

            By: John J. Gabarro
            Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the end of the case raise issues of who does the selection; the establishment of group norms, values, and goals; the... View Details
            Keywords: Employees; Leadership; Problems and Challenges; Groups and Teams; Conflict Management
            Related
            • August 1977 (Revised November 1995)
            • Supplement

            Process Engineering Proposal

            By: John J. Gabarro
            An "in-basket" decision-making exercise in case form, to be used with Nuclear Tube Assembly Room (A) (Condensed). The purpose is to pose students with several related problems which require immediate analysis arriving at some decisions and planning how to implement... View Details
            Keywords: Conflict Management; Operations; Change Management; Engineering
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            • July 1993 (Revised October 2004)
            • Case

            Aston-Blair, Inc.

            By: John J. Gabarro
            Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the end of the case raise issues of who does the selection; the establishment of group norms, values, and goals; the... View Details
            Keywords: Employees; Leadership; Problems and Challenges; Groups and Teams; Conflict Management
            Related